I arrived early in the morning and the staff at this hotel immediately welcomed me. Offered me coffee, breakfast and my room was made available with in just a few minutes. After traveling for over 15 hours and being awake for 36+ this type of welcome went above and beyond. I travel a ton for work, often overnight and its is very very rare for a hotel to not even bat an eyelash at the idea of checking you in when you arrived as opposed to their allotted times. To add, when I inquired how to get a buss pass, and to top up a bus pass the manager on duty offered me his own to use. I was not confident that I would return before his shift ended and didn't want to leave him stranded, he provided me with detailed instructions on how to get a pass, what it should cost and how to use it. The team at this hotel wants you to feel welcome, Bogota is a fantastic city, and the people are welcoming. You should go, and enjoy from this hotel, which is well situated to see most of the city by walking or bus!