Title: Hotel Dann Carlton Bogota Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=527761&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Dann Carlton Bogota Hotel Dann Carlton Bogota offers a complete package for travelers seeking relaxation with its onsite spa, international dining, and entertainment options ## Photo gallery for Hotel Dann Carlton Bogota ![Lobby - Hotel Dann Carlton Bogota (Bogotá)](https://images.trvl-media.com/lodging/1000000/530000/527800/527761/79e118b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room | Premium bedding, minibar, in-room safe, individually decorated - Hotel Dann Carlton Bogota (Bogotá)](https://images.trvl-media.com/lodging/1000000/530000/527800/527761/032ade87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily full breakfast - Hotel Dann Carlton Bogota (Bogotá)](https://images.trvl-media.com/lodging/1000000/530000/527800/527761/9d3dd1bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, individually decorated - Hotel Dann Carlton Bogota (Bogotá)](https://images.trvl-media.com/lodging/1000000/530000/527800/527761/147c7c50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Hotel Dann Carlton Bogota (Bogotá)](https://images.trvl-media.com/lodging/1000000/530000/527800/527761/5e61aba9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests at Hotel Dann Carlton Bogota enjoy an upscale experience with a complimentary full breakfast. The onsite spa offers rejuvenating treatments, and May Fair restaurant serves international cuisine. Travelers appreciate the in-room WiFi, arcade/game room, and helpful staff. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Parking included - Free Wi-Fi - Air-conditioning £57 additional charges may apply 31 Jan - 1 Feb ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=527761&PinnedHotelID=527761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=527761&PinnedHotelID=527761&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=527761&PinnedHotelID=527761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=527761&PinnedHotelID=527761&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=527761&PinnedHotelID=527761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=527761&PinnedHotelID=527761&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=527761&PinnedHotelID=527761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=527761&PinnedHotelID=527761&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527800/527761/a3d55413.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.8 Excellent 12 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Pillow menu Blackout curtains - 269 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Superior Room ![Superior Room | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527800/527761/3e9be001.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 10 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Pillow menu Blackout curtains - 323 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527800/527761/57a2c8af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 9.2 Wonderful 32 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Pillow menu Renovated in 2015 - 322 sq ft - Mountain view - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room, 1 Queen Bed ![Standard Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527800/527761/a3d4c73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 9.0 Wonderful 22 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge HDTV Pillow menu - 269 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Twin Room Standard ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527800/527761/803650f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Standard 10.0 Exceptional 1 review - 322 sq ft - Sleeps 3 ## You may also like Ad ![Outdoor spa tub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/54800/54756/b1843cd1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lancaster House Usaquén - Hot tub - Spa - Pet-friendly - Free Wi-Fi 8.4 Very good 1,003 reviews £45 additional charges may apply 17 Jan - 18 Jan [](https://www.expedia.co.uk/Bogota-Hotels-Lancaster-House.h54756.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=178238&destination=Bogotá (and vicinity)&destType=MARKET&latLong=4.627899,-74.081017&searchId=dd1620f6-8ffd-4fb5-aeef-99fd79c4ee7e&top_cur=GBP) Ad ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9330000/9325000/9324939/7bcfc760.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 100 Luxury Suites by Preferred Chicó - 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Pool - Breakfast included - Spa - Parking included 8.4 Very good 1,003 reviews £59 additional charges may apply 3 Feb - 4 Feb [](https://www.expedia.co.uk/Bogota-Hotels-Cosmos-100-Hotel-Centro-De-Convenciones.h26712.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=178238&destination=Bogotá (and vicinity)&destType=MARKET&latLong=4.627899,-74.081017&searchId=dd1620f6-8ffd-4fb5-aeef-99fd79c4ee7e&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5100000/5095000/5094972/bdf36af1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Morrison Usaquen Usaquén - Spa - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 755 reviews £55 additional charges may apply 1 Feb - 2 Feb [](https://www.expedia.co.uk/Bogota-Hotels-Morrison-Hotel-114.h5094972.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178238&destination=Bogotá (and vicinity)&destType=MARKET&latLong=4.627899,-74.081017&searchId=dd1620f6-8ffd-4fb5-aeef-99fd79c4ee7e&top_cur=GBP) Ad ![Daily buffet breakfast (COP 60000 per person)](https://images.trvl-media.com/lodging/6000000/5770000/5761100/5761099/e404fffe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 93 Luxury Suites & Residences Chicó - Kitchen - Dryer - Pet-friendly - Parking included 9.6 Exceptional 455 reviews [](https://www.expedia.co.uk/Bogota-Hotels-93-Luxury-Suites-Residences.h5761099.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=178238&destination=Bogotá (and vicinity)&destType=MARKET&latLong=4.627899,-74.081017&searchId=dd1620f6-8ffd-4fb5-aeef-99fd79c4ee7e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBogota-Hotels-Hotel-Dann-Carlton-Bogota.h527761.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBogota-Hotels-Hotel-Dann-Carlton-Bogota.h527761.Hotel-Information) ## About the area Located in Usaquén, a neighbourhood in Bogotá, Hotel Dann Carlton Bogota is in a shopping district. Unicentro Bogotá and Andino Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore 93 Park and Monserrate. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Estadio Nemesio Camacho. [Visit our Bogotá travel guide](https://www.expedia.co.uk/Bogota.dx178238) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.68860%2C-74.04710&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FlGNHNr3NBA46BEsJ6DqeLOrknA=) Avenida 15 No 103-60, Bogotá, Distrito Capital, 110111 ### What's nearby - Barraquer Clinic \- 8 min walk \- 0.5 miles - 93 Park \- 18 min walk \- 1.0 mile - Unicentro Bogotá \- 19 min walk \- 1.0 mile - Hacienda Santa Barbara Mall \- 5 min drive \- 1.2 miles - Fundacion Santa Fe de Bogota University Hospital \- 6 min drive \- 1.1 miles ### Getting around - Estación Usaquén Station - 15 min walk - San Antonio Station - 23 min drive - Bogotá (BOG-El Dorado Intl.) - 34 min drive ### Restaurants - ‪Pan pa' ya - ‬11 min walk - ‪KFC - ‬5 min walk - ‪Restaurante Casa de Corea - ‬5 min walk - ‪La Vitualla - ‬12 min walk - ‪Halal Carnes - ‬1 min walk ## About this property ### Hotel Dann Carlton Bogota Upscale hotel near Unicentro Bogotá Located close to 93 Park, Hotel Dann Carlton Bogota provides free full breakfast, an arcade/games room and dry cleaning/laundry services. Treat yourself to a facial or a massage at the on-site spa. The on-site international cuisine restaurant, May Fair, offers breakfast, lunch and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - A round-trip airport shuttle (surcharge), express check-out and a porter/bellboy - Concierge services, a computer station and luggage storage - Guest reviews give top marks for the helpful staff Room features All 139 individually furnished rooms include comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Extra conveniences in all rooms include: - Reusable coffee/tea filters, recycling and LED light bulbs - Bathrooms with rainfall showers and free toiletries - 40-inch HDTVs with cable channels - Composting, eco-friendly cleaning products and free infant beds ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/65200/65108/64e1d483.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Bogotá Pavillon Royal Hotel Chicó - Spa - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 601 reviews £52 additional charges may apply 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=65108&PinnedHotelID=65108&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4660000/4655400/4655366/41ccc5c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Bogotá Parque 93 Chicó - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,000 reviews £62 additional charges may apply 31 Jan - 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Free full breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends - A bar/lounge - A restaurant ### Restaurants on site - May Fair ### Things to do - Arcade/game room - Full-service spa - Health club - Piano - Sauna ### Family friendly - Arcade/game room - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 1,292 square feet of conference space - 24-hour business centre - Computer station - Meeting rooms ### Outdoors - Vegetable garden ### Full-service spa - Facials - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 7 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 1995 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local culture and ecosystem education - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 40-inch LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Composting - Desk - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Laptop-compatible safe - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 1 PM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 90000 per vehicle (one-way, maximum occupancy 3) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Bogota Dann Carlton Bogota Hotel Dann Bogota Hotel Dann Carlton Carlton Bogota Carlton Hotel Bogota Dann Bogota Dann Carlton Bogota Hotel Hotel Bogota Dann Carlton Hotel Carlton Bogota Hotel Dann Carlton Bogota Dann Carlton Bogota Hotel Bogota Hotel Dann Carlton Dann Carlton Bogota Dann Carlton Bogota Dann Carlton Hotel Hotel Dann Carlton Bogota Bogotá Dann Carlton Bogota Bogotá Dann Carlton Bogota Hotel Hotel Dann Carlton Bogota Bogotá Bogotá Hotel Dann Carlton Bogota Hotel Hotel Hotel Dann Carlton Bogota Dann Carlton Bogota Bogota Dann Carlton Bogota Bogota Hotel Dann Carlton Bogota Hotel Hotel Dann Carlton Bogota Bogotá Hotel Dann Carlton Bogota Hotel Bogotá ## Frequently asked questions ### Is Hotel Dann Carlton Bogota pet-friendly? ### How much does it cost to stay at Hotel Dann Carlton Bogota? ### How much is parking at Hotel Dann Carlton Bogota? ### What time is check-in at Hotel Dann Carlton Bogota? ### What time is check-out at Hotel Dann Carlton Bogota? ### Does Hotel Dann Carlton Bogota provide a shuttle to the airport? ### Where is Hotel Dann Carlton Bogota located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Dann Carlton Bogota Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 672 8 - Good 200 6 - Okay 64 4 - Poor 29 2 - Terrible 36 ## Reviews ### 10/10 Excellent #### Jonas 9 Jan 2026 Liked: Cleanliness, property conditions & facilities The staff is very helpful, room is clean and restaurant staff very attentive. ##### Jonas Stayed 1 night in Jan 2026 ### 10/10 Excellent #### marvin 11 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast ##### marvin Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Marleny 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The staffs were so courteous and polite, actually I was impressed with the restaurant and the food so delicious, clean, fresh and a lot variety of flavors dishes. Ian very satisfied with the hotel very fancy and not expensive. ##### Marleny Stayed 1 night in Oct 2025 ### 10/10 Excellent #### luis Felipe 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service of Jose is nice and the location is fantastic. ##### luis Felipe Stayed 1 night in Oct 2025 ### 8/10 Good #### Johnny 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was overall amazing. Amenities were okay. Room were nice but could use an upgrade so it feels more like the Dan Carlton in Medellin ##### Johnny Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Ismael 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property is a litle dated but well kept and clean. ##### Ismael Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### José 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice and kind. Breakfast menu was ok but not much variety of things. Clean room and cozy. ##### José Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alwin 11 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good located, Highly Recommended ##### Alwin Stayed 11 nights in Jun 2025 ### 10/10 Excellent #### Charles 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great bed! While i only stayed two days, my time inside the hotel amounted to less than 8 hours but, i was amazed at the quality of the bed, soooo comfortable. Even the restaurant stayed open late to accomodate a pair of tired travellers. Great experience ##### Charles Stayed 2 nights in Sep 2025 ### 8/10 Good #### Andrew 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed here twice and it is a good location and convenient ##### Andrew Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Stephanie 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful staff, Very attentive in every way possible. ##### Stephanie Stayed 4 nights in Jun 2025 ### 6/10 Okay #### L & 6 Jan 2026 Disliked: Amenities This was our third stay here, and the decline was deeply disappointing. Ongoing loud construction directly above our room occurred daily without disclosure until they denied early departure due to family sickness. We experienced multiple power outages (including an overnight outage), a water outage, and poor communication. The A/C filter was visibly dirty despite prior requests, raising air-quality concerns. Housekeeping repeatedly removed our room keys. Bathroom condition and maintenance were substandard, and checkout staff were not very helpful and limited ability to speak fluently. They did upgrade our room after significant concerns and back and forth with was slightly improved, but the shower barely had pressure and window blinds didn't work correctly. The breakfast staff and security were great though. Operationally this hotel needs additional training and revamping to get back to standards, and refocus on customer service. Even the expedia staff through escalation had difficult reaching and communicating with the property. ![](https://a.travel-assets.com/ugc/hotel-reviews/a3ea4774-4603-4637-975d-ae2ea3564a9c-1767663197706.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/175eeeb6-c8d6-41fe-9e77-596f4a2d0f0f-1767663197720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9e9bb9f4-d044-4ccb-a4f6-e3ac48c7ff60-1767663197594.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d0c5cd13-40e3-493f-9e8b-625723cc7b22-1767663197505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### L & Stayed 14 nights in Dec 2025 ### 10/10 Excellent #### Roberto 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and Excellent staff ##### Roberto Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Luis 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, full of great people ##### Luis Stayed 13 nights in Apr 2025 ### 10/10 Excellent #### Juan M 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean. Good location and friendly staff ##### Juan M Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Karina 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, people very kind and professional. ##### Karina Stayed 2 nights in May 2025 ### 10/10 Excellent #### Laura 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very helpful and friendly. The breakfast was pretty good and the rooms were comfortable. ##### Laura Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Giovanni S 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff Great service ##### Giovanni S Stayed 8 nights in Apr 2025 ### 8/10 Good #### Nora 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I dinned twice dinner first evening and breakfast next morning. My steak was not prepared as I had requested. When they tried to make it better it just ruins the dish. Breakfast was ok. Nothing to brag about. Fresh fruits but not much variety of exotic fruited which is what those of us traveling from other countries look for. The room was very spacious and clean and important to mention, with A/C. Everything was there for a restful night. Shower head can be updated. I had a massage at the “spa” definitely not a spa but a small room for the massage. It was good specially because I so much needed it. But it was not great. Price was ok for 1 hr massage. Valeria did a good job. Front desk staff and driver were all very nice and welcoming. I would stay here again but would probably eat out instead of hotel. ##### Nora Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Damira 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel!! Staff is amazing!!! ##### Damira Stayed 2 nights in Feb 2025 ### 8/10 Good #### Carlota 20 Apr 2025 Liked: Cleanliness, staff & service Bed was very comfortable ##### Carlota Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Jessica A. 27 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, rooms are clean and food was great! ##### Jessica A. Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Phil 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I've stayed at virtually every hotel in Bogota and this hotel is my go to everytime. It's a perfect balance between comfort and value. Whenever I think of hotels it's Dann Carlton. ##### Phil Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Disraeli 26 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff. Hotel and rooms very clean. Breakfast is excellent….. ##### Disraeli Stayed 1 night in Jan 2025 ### 10/10 Excellent #### monica m 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing customer service. 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