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The hotel it's nice, confortable and the staff is great. Very close to the airport with pretty good shuttle service. On the downside I'll say the WIFI service it's keep logging off and on. Also they don't reply my emails, I was trying to confirm the time of arrival for the shuttle service, however ...
This is a very nice hotel. The staff is very professional, helpful, accommodating and friendly. The restaurant is good and it is closed to the American Embassy. The only thing I would change is to make the rooms warmer because Bogota is very cold and we actually had to asked for some portable heaters ...
I enjoyed my stay at the Windsor House. Excellent service and confortable room. The only constructive comments would be to offer free coffee service in the room (I complained at checkout and the staff manager took care of the two morning coffees I had). additinally, the breakfast variety was somehow ...
Staff super nice and very friendly. Also always aware of the customer and very helpful!! Hotel is located in a very nice place, a lot of restaurants and nice places. Also near to many tourist places... Food is good, but you also have many options around.
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