Bodrum Dedeman Aquapark

There is so much to like about this hotel. The staff are so friendly & want you to have the best holiday. For example, waiters knowing your drinks & having them brought to your table as you sit down. All guest relation staff & reception staff are also very friendly & always happy to help. The food is amazing, ready made sandwiches at lunch, chef's signature dishes, so much choice & all cooked to perfection. Daily & evening entertainmemt was very enjoyable & the team were always so energetic & sociable. We had a few teething issues with our room at the beginning, which we mentioned to the staff & were dealt with extremely quickly & efficiently. One downside was that our room was the furthest away from the reception & restaurant & took us 8 minutes to walk there, via many steps (97) & very steep slopes. Very tiring at the end of the day to walk back to our room. More lights would have been handy along some of the pathways & steps. Brighter lights in the room & more storage would have made the accommodate more superior than it was. Overall we had a wonderful stay & a very enjoyable holiday.

We loved this property, but it does need some renovation to the second outdoor swimming pool which wasn’t available. We were also given no warning about The Beach facilities not being available and we were told there was a shuttle service to and from The Beach but this also wasn’t available. It was disappointing as we wanted a beach holiday. The hotel was lovely, but we probably wouldn’t have stayed there if we had known there were no beach facilities. We had to make our own way down to the beach and pay for sunbeds. Not appropriate when that is not made clear on the website.