Individually decorated, desk, iron/ironing board, bed sheets

Reviews of Hotel La Rose

3.5 out of 5
Hotel La Rose
308 Wilson Street, Santa Rosa, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 746 out of 1146 reviews" "
Rating 8 - Good. 283 out of 1146 reviews" "
Rating 6 - Okay. 69 out of 1146 reviews" "
Rating 4 - Poor. 28 out of 1146 reviews" "
Rating 2 - Terrible. 20 out of 1146 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room and the location of the hotel is perfect!
Stayed 3 nights in May 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel La Rose was perfect for our last minute trip to Santa Rosa/Sebastopol.
Stayed 3 nights in May 2024

10/10 Excellent

Iryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2024

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful. Ultra clean and comfortable. Walking distance to all kinds of fun places.
Stayed 1 night in May 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice large room. Lots of restaurant choices within walking distance. Cute part of town.
Stayed 1 night in May 2024

10/10 Excellent

Jerod

Liked: Cleanliness, staff & service, property conditions & facilities
Hey, it’s funky, lbh! I love the location, easy access to great food. Grossmans is a standout for me close to 101 & 12 for easy transportation to Sebastopol or Sonoma. Staff are fantastic. For me, less interaction = better ✅. But whenever I need assistance, they are on point.
Stayed 4 nights in May 2024
Response from Alanna on 7 May 2024
Dear Jerod, Thank you so much for staying with us at Hotel La Rose! We are so thrilled to hear that you enjoyed your visit to Historic Railroad Square! We are so happy to hear that our staff was helpful and attentive to your needs during your stay! We look forward to hosting you again soon!Alanna Weatherby, Front Desk Manager

10/10 Excellent

Marketa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay at La Rose. The staff was very helpful, the hotel is located in a great location downtown with many places to eat in walking distance. The room was well equipped and quiet at night. Would definitely recommend.
Stayed 1 night in May 2024
Response from Alanna on 7 May 2024
Dear Marketa,Thank you so much for staying with us at Hotel La Rose! We are so thrilled to hear that you enjoyed your visit to Historic Railroad Square! We look forward to hosting you again soon!Alanna Weatherby, Front Desk Manager

2/10 Terrible

Yasmin

They said they’re not pet friendly so we were unable to check in
Stayed 1 night in May 2024
Response from Alanna on 7 May 2024
Dear Yasmin,We are sorry to hear that you and your beloved pet were not able to stay with us at Hotel La Rose. Unfortunately, we do not allow pets unless they are service animals. We appreciate your feedback! Alanna Weatherby,Front Office Manager

10/10 Excellent

Tommy

Liked: Staff & service
Disliked: Cleanliness
I couldnt get to my room vecause they still hadnt cleaned it (after 4pm) and when they toldbme my room was ready, i went up to it and the maid was still in there cleaning it. It wasn't until well after 5pm when my room was ready
Stayed 1 night in May 2024
Response from Alanna on 7 May 2024
Dear Tommy,We are so very sorry to hear that your room was not ready at check in time! This is a circumstance that we try to avoid at all costs, as our guests' satisfaction is our top priority. We will share this feedback with our housekeeping and front office staff to ensure that this does not happen again! Thank you so much for staying with us at Hotel La Rose and we hope your stay was enjoyable after you were able to access your room! Thank you,Alanna WeatherbyFront Office Manager

6/10 Okay

Purevkhishig

Travelled with family
Disliked: Property conditions & facilities
Hotel is in downtown and is a great location. But rooms were very outdated and not as clean or comfortable as I’d hoped.
Stayed 1 night in May 2024
Response from Alanna on 4 May 2024
Dear Purevkhishig, Thank you so much for sharing your feedback with us! We appreciate any and all insights about your stay at Hotel La Rose! For your next stay with us, I would suggest booking a room in the Carriage House as they are more updated (circa 1985) versus our Historical building! Regardless, we are looking forward to welcoming you back soon! Alanna Weatherby,Front Desk Manager

8/10 Good

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely Historical building in a nice area. There were a number of restaurants and food choices, also a large interesting antique store, that’s full of all kinds of things, from old metal toys to trinkets to old postcards and photos, to furniture. You could easily spend a few hours wandering in the store. There was also a great restaurant attached to the hotel. Recommended
Stayed 1 night in Apr 2024
Response from Alanna on 2 May 2024
Dear Paulette,Thank you for staying with us at Hotel La Rose! We are thrilled to hear that you enjoyed your stay in our Historic building! We look forward to welcoming you back soon!Alanna Weatherby, Front Desk Manager

6/10 Okay

J

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Alanna on 2 May 2024
Dear J, Thank you so much for staying with us at Hotel La Rose! We are grateful to receive any feedback about your stay with us and we look forward to welcoming you back soon!Alanna Weatherby, Front Desk Manager

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alanna on 26 Apr 2024
Dear Colin, Thank you so much for staying with us at Hotel La Rose! We are so thrilled that you enjoyed your stay with us and we look forward to welcoming you back soon!Alanna Weatherby,Front Desk Manager

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Alanna on 25 Apr 2024
Dear Karen, Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your visit to Historic Railroad Sqaure as well as your accommodations! We are looking forward to welcoming you back soon! Alanna Weatherby,Front Desk Manager

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alanna on 20 Apr 2024
Dear Carol,Thank you for staying with us at Hotel La Rose! We are thrilled to hear that you enjoyed your stay with us as well as your accommodations. We are looking forward to hosting you again soon! Alanna Weatherby,Front Desk Manager

10/10 Excellent

diana

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Alanna on 19 Apr 2024
Dear Diana, Thank you so much for staying with us at Hotel La Rose! We are so thrilled that you enjoyed your stay with us and we look forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Nice old fashion hotel. Grosman next door was excellent
Stayed 3 nights in Apr 2024
Response from Alanna on 19 Apr 2024
Dear Patricia,Thank you so much for staying with us at Hotel La Rose! We are so thrilled that you enjoyed your stay with us and we look forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 4 nights in Jan 2024
Response from Alanna on 19 Apr 2024
Dear Christine,Thank you so much for staying with us at Hotel La Rose! We are so thrilled that you enjoyed your stay with us and we look forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

10/10 Excellent

Mirinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place!
Stayed 2 nights in Apr 2024
Response from Neeka on 10 Apr 2024
HI Mirinda, It's always wonderful to see your name on our arrivals list - we look forward to seeing your return! Thank you for taking the time to leave us feedback - we wish you safe journeys on all your travels in life wherever and however far they may take you! Thank you for choosing to be a part of our history - until next time Cheers!

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
A unique old fashioned historic hotel with a wonderful, knowledgeable and friendly staff! If you are visiting the Santa Rosa area this is a must stay!
Stayed 2 nights in Apr 2024
Response from Neeka on 10 Apr 2024
Thank you for your wonderful review! It means a lot that guests like you have taken time to leave us feedback. It's great to know that our staff were able to assist you with getting information on the hotel and/or area. We hope to see your name on our arrivals list once more - until then we wish you safe journeys on all your travels in life, wherever and however far they may take you

10/10 Excellent

LYNDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2024
Response from Alanna on 9 Apr 2024
Dear Lynda,Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your accommodations as well as your visit to Historic Railroad Square and we look forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely.
Stayed 1 night in Jan 2024
Response from Alanna on 5 Apr 2024
Dear Michele,Thank you for staying with us at Hotel La Rose! We are so thrilled that you enjoyed your stay with us and we look forward to hosting you again soon!Alanna Weatherby, Front Desk Manager

10/10 Excellent

Cristian

Stayed 1 night in Mar 2024
Response from Alanna on 25 Apr 2024
Dear Cristian,Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your visit to Historic Railroad Sqaure as well as your accommodations! We are looking forward to welcoming you back soon! Alanna Weatherby,Front Desk Manager

10/10 Excellent

Anthony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy, clean, and quiet. Walkable to a large variety of dining. The staff was very friendly. Check in/out could not have been easier. We'll definitely be back.
Stayed 1 night in Mar 2024
Response from Alanna on 26 Mar 2024
Dear Anthony,Thank you so much for staying with us at Hotel La Rose! We are so thrilled that you enjoyed your stay with us and that check-in was a breeze! Our staff is always happy to receive positive feedback from our guests, as it is our top priority to make our guest experiences positive and efficient! We look forward to welcoming you back soon!Alanna Weatherby,Front Desk Manager

8/10 Good

Juley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
love this hotel . close to shops and restaurants and bars. hotel staff is friendly. internet was having issues this visit
Stayed 1 night in Mar 2024
Response from Alanna on 22 Mar 2024
Dear Juley,Thank you so much for staying with us at Hotel La Rose! We are thrilled that you enjoyed your visit to Historic Railroad Square as well as your accommodations! We are looking forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

10/10 Excellent

David, Duvall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and the attached restaurant is a can't miss.
Stayed 4 nights in Mar 2024
Response from Alanna on 21 Mar 2024
Dear David,Thank you so much for staying with us at Hotel La Rose! We are thrilled that you enjoyed your visit to Historic Railroad Square as well as your accommodations! We are looking forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities
Always clean and friendly
Stayed 1 night in Mar 2024
Response from Alanna on 21 Mar 2024
Dear Kenneth,Thank you so much for staying with us at Hotel La Rose! We are thrilled that you enjoyed your visit to Historic Railroad Square as well as your accommodations! We are looking forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

4/10 Poor

Julie

Business traveller
Disliked: Cleanliness, staff & service
Room is above an restaurant that has a large outdoor eating courtyard. FYI "opens at 8am" complete with loud music tables of people literally outside your window. Staff is completely "detached" from any concern you might have with the situation; stating " we are not affiliated with Grossman's, if you have a complaint I can give you their managers name". NOT AFFILIATED? THE HOTEL HAD AN OPEN GLASS SET OF DOORS THAT LEADS INTO THEIR DINING ROOM." Pillows in room were small in size filled with hard pieces of foam that separated during a laundry cycle, kind of like sleeping on a bag of med. sized rocks. AGAIN, staff was dispatched from any negative feedback, sharing with me " I have personally slept here and the pillows were fine" well Tempest, maybe you didn't sleep in room 26." There is no insight parking and rather than feed a meter .25 cents for 10 minutes and have to move the car off the block after 3 hours, I parked in a garage and walked approx. 15 minutes which was great and gave me time to take in the abundance of local shops who were staffed with engaging humans. In all fairness the hotel did offer to give me a different room when I complained that as soon as I turned on the bathtub I was "batting away flying drain bugs" and soon the bathtub had dead bugs floating in the water. I am yet to see the charges reversed as promised since I left after engaging in a no win combative conversation with the hotel clerk as I stood soaking wet in their lobby.
Stayed 2 nights in Mar 2024
Response from Alanna on 22 Mar 2024
Dear Julie,We are sorry to hear about your experience at Hotel La Rose. Our guests' satisfaction is our top priority, our apologies in not delivering accommodations to your expectations. Thank you for your feedback!

10/10 Excellent

Youping

Stayed 1 night in Mar 2024
Response from Neeka on 6 Apr 2024
Thank you for taking the time to let us know how you enjoyed your stay. We hope to see your name on our arrivals list once more - until then - wishing you and yours safe journeys on all your travels in life - wherever and however far they may take you. With sincerity and gratitude,

10/10 Excellent

Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun place to stay. Convenient and historic area.
Stayed 6 nights in Mar 2024
Response from Alanna on 14 Mar 2024
Dear Preston,Thank you so much for staying with us at Hotel La Rose! We are thrilled that you enjoyed your stay as well as your visit to Historic Railroad Square! We appreciate your feedback and are looking forward to welcoming you back soon! Alanna Weatherby,Front Desk Manager

8/10 Good

Duane, Albuquerque

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel! Could use replacement of all of the old wall plugs that won't hold a charger!
Stayed 2 nights in Mar 2024
Response from Alanna on 12 Mar 2024
Dear Duane,Thank you so much for staying with us at Hotel La Rose! We apologize for the issues you experienced regarding our antiquated wall outlets. We will surely share this with our maintenance and management team, as our guests' comfort and convenience are of the utmost importance. We are looking forward to hosting you again!Alanna Weatherby, Front Desk Manager

10/10 Excellent

Chona

Stayed 2 nights in Mar 2024
Response from Alanna on 3 Apr 2024
Dear Chona, Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your visit to Historic Railroad Square as well as your accommodations! We are looking forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

10/10 Excellent

Guillermo

Stayed 12 nights in Feb 2024
Response from Alanna on 23 Mar 2024
Dear Guillermo,Thank you so much for staying with us at Hotel La Rose We are thrilled that you enjoyed your stay with us and we are looking forward to welcoming you back soon!Alanna Weatherby, Front Desk Manager

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service
First off the three staff members I interected with were all awesome. They were efficient and professional, and still friendly. Five stars! Our stay in the carriage house was adequate- we chose the Carriage house room because of the more modern heat & A/C. The room was clean and spacious, but "kinda" updated from the mid-1990s. Tired looking pink bathroom and marble, jetted tub was kinda gross, and the bright brass accents were dated and stained. Its also across the street from the actual historic hotel, with a gated courtyard but exterior corridors like a motel. Id probably stay here again, but not in the carriage house section. The historic hotel lobby looks MUCH more updated and nicer.
Stayed 1 night in Feb 2024
Response from Alanna on 1 Mar 2024
Dear Joe,Thank you so much for staying with us at Hotel La Rose! We appreciate your valuable feedback and hope to make improvements based on your experience at the Carriage House. We are very pleased to hear that our staff at the front desk were kind and attentive! We hope to have you stay with us again soon! Thank you for visiting Historic Railroad Square!Alanna Weatherby,Front Desk Manager

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alanna on 21 Mar 2024
Dear Robin,Thank you so much for staying with us at Hotel La Rose! We hope that you enjoyed your visit to Historic Railroad Square as well as your accommodations! We are looking forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

10/10 Excellent

Klydezja, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this Hotel is satisfying. lol always stay here
Stayed 2 nights in Feb 2024
Response from Alanna on 29 Feb 2024
Dear Klydezja,Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your visit to Historic Railroad Square as well as your accommodations! We are looking forward to welcoming you back soon!Alanna WeatherbyFront Desk Manager

10/10 Excellent

Kelsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Timeless, beautiful! Easy access to downtown 3rd street, and hotel restaraunt!
Stayed 1 night in Feb 2024
Response from Alanna on 27 Feb 2024
Dear Kelsi,Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your visit to Historic Railroad Square as well as your accommodations! We look forward to welcoming you back soon! Alanna Weatherby, Front Desk Manager

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alanna on 27 Feb 2024
Dear Dale,Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your visit to Historic Railroad Square as well as your accommodations! We look forward to welcoming you back soon! Alanna Weatherby, Front Desk Manager

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alanna on 21 Mar 2024
Dear Georgette,Thank you so much for staying with us at Hotel La Rose! We are thrilled that you enjoyed your visit to Historic Railroad Square as well as your accommodations! We are looking forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty room
Stayed 1 night in Feb 2024
Response from Alanna on 23 Feb 2024
Dear Shawna,Than you so much for staying with us at Hotel La Rose! We are thrilled to hear that you enjoyed your accommodations and hope to welcome you back soon!Alanna Weatherby,Front Desk Manager

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is a historic building near the train station and several restaurants. Although we didn’t eat at the downstairs restaurant there is one available. Had I known about street noise I would have requested a room on the inside of hotel as opposed to street side. Early morning trucks at 5:00 am woke us. The bed was comfortable. The carpet was very bumpy/wrinkled. It definitely needs to be replaced. An individual with walking issues might trip. Bathroom was so so. Towels are your average hotel towel. They do provide a Keurig in the room which was nice. Parking is down one block across the street. You have to get a pass and put on the dash. It was pouring rain when we checked in so that was kind of a bummer. They do have an elevator. I’d stay again because it was quaint and easy to walk to restaurants but I would request an inside room.
Response from Alanna on 22 Feb 2024
Dear Karen,Thank you so much for staying with us at Hotel La Rose! We appreciate your feedback and hope that you enjoyed your visit to Historic Railroad Square! We are looking forward to hosting you again!

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with an old fashion feel.
Stayed 1 night in Feb 2024
Response from Alanna on 22 Feb 2024
Dear Chris,Thank you so much for staying with us at Hotel La Rose! We appreciate your feedback and hope that you enjoyed your visit to Historic Railroad Square! We are looking forward to hosting you again!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and the staff were nice and helpful. Grossman's Noshery was conveniently located downstairs (although a little pricey) and there were other food spots within walking distance.
Stayed 2 nights in Feb 2024
Response from Alanna on 22 Feb 2024
Dear Marie,Thank you so much for staying with us at Hotel La Rose! We appreciate your feedback and hope that you enjoyed your visit to Historic Railroad Square! We are looking forward to hosting you again!

10/10 Excellent

Aman

Stayed 1 night in Feb 2024
Response from Alanna on 21 Mar 2024
Dear Aman,Thank you so much for staying with us at Hotel La Rose! We are thrilled that you enjoyed your visit to Historic Railroad Square as well as your accommodations! We are looking forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical
Stayed 3 nights in Feb 2024
Response from Alanna on 15 Feb 2024
Dear Willie, Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your accommodations as well as your visit to Historic Railroad Square! We hope to welcome you back soon!Alanna, Front Desk Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had surgery so I requested and received a room good for recovery. The room needed a chair comfortable for sitting in for a period of time but otherwise was fine. Service was fine.
Stayed 2 nights in Feb 2024
Response from Alanna on 15 Feb 2024
Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your accommodations as well as your visit to Historic Railroad Square! We hope to welcome you back soon!Alanna, Front Desk Manager

10/10 Excellent

Carl, Hayward

Stayed 1 night in Feb 2024
Response from Alanna on 21 Mar 2024
Dear Carl,Thank you so much for staying with us at Hotel La Rose! We are thrilled that you enjoyed your visit to Historic Railroad Square as well as your accommodations! We are looking forward to hosting you again soon!Alanna Weatherby,Front Desk Manager

10/10 Excellent

Shannon

Travelled with family
Great local restaurants
Stayed 1 night in Feb 2024
Response from Alanna on 15 Feb 2024
Dear Shannon, Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your accommodations as well as your visit to Historic Railroad Square! We hope to welcome you back soon!Alanna, Front Desk Manager

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Alanna on 15 Feb 2024
Dear Deborah,Thank you so much for staying with us at Hotel La Rose! We hope you enjoyed your accommodations as well as your visit to Historic Railroad Square! We hope to welcome you back soon!Alanna, Front Desk Manager

2/10 Terrible

Ronen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled horribly and we asked for a different one. The second room smelled even worse. We went out for dinner and immediately after checked out.
Stayed 1 night in Feb 2024
Response from Alanna on 15 Feb 2024
Dear Ronen,We are so sorry to hear about your experience with us. We always endeavor to improve our guest experience and hope that you will stay with us again in the future. Your feedback is very valuable to us and we appreciate your candidness in telling us how your stay went. We hope to turn your experience around in the future and we do apologize for any inconvenience during your stay.Alanna, Front Desk Manager