Bletchingley Holidays from £261

hard to understand what makes this property a 5 star. the rooms are nice but definitely not a 5 star hotel. booked a room for 3 people and one of us was provided with a sofa with sheets on it...we were offered alternative arrangement which resulted in a mattress on the floor... furniture was not well kept, with stains and some tings damaged, carpet with many stains.. also the room was equipped for 2 people although we booked for 3, 2 cups, 2 bottles of water, 2 sets of cosmetics etc... towels were poor quality, some old and all stained and not cleaned well. the breakfast was ok but nothing special. also their lift really hard to use. biggest disappointment they advertised the hotel to have a spa but we were told there wash no spa upon arrival. George was very kind and tried his best to make use feel welcome but overall I would not book again. refurb the hotel or lower the stars. and do not advertise it has a spa when its not true.

Lovely location grwat facilities staff are very helpful 😀

Very nice place to stay and to eat

We paid extra for the sea view which was lovely, the staff were fine, the man on in the evening was great showing us his magic tricks. The room, however very clean, had paper thin walls. You could hear everything from someone filling up their kettle and putting the lid on, to someone coughing in their room. Check out is at 11am, but the cleaner seemed to start her shift at 9am to which you could hear every move from her plugging in her hoover in one area, hoovering, moving and plugging it in another. Seems like downstairs they had a chair moving competition as there was constant scraping of chairs from about 6am. You could hear every time someone flushed their toilet as it ran the water in the bathroom as if you had flushed it in your own. The lift didn’t work once when we tried it. The entrance to the car park is also tiny, if we had taken my 4x4 I would’ve honestly been worried that the sides would’ve been scratched by the walls. The positives are the price, the staff, the free parking. I should have believed Google when it said it was a 50 minute walk to the pier, though. But thankfully there is a bus right outside for only £2 one way.

Wonderful stay,staff very attentive and helpful,superior room was fresh and clean,breakfast was excellent. Would definitely stay again

I loved my stay at the Art House. The room was spacious, extremely comfortable and stylish. The bed was enormous and very lovely. The en-suite was huge and also lovely! Will be back & would recommend in a heartbeat!