I had a bad experience, the shower is electric and the electrical connection was damaged and sellotaped but it did not work (guess it had not been repaired), so I could not shower. The TV does not have connection so I could not listened to the news. The WiFi was very poor so I could not even connect to the internet. I booked double room and was given single room, I went to the person at the reception to explain and he said the receptionist had gone for the day and that I should not disturb him or he would refund my money (very bad customer relation). He finally called the lady who said it was because I cancelled and re-booked so their system moved me to a single room. The man then asked me to be explaining to him why I cancelled and re-book! Is it a crime to cancel and re-book in this season of travel restrictions? It was an awful experience.