Bình Gia Holidays from £640

At first I was upset because they put us in a room on the lower floor that didn’t have natural light. The room itself was also poor. It was smelly, the toilet was smelly, some pillows were smelly, and the shower area would flood when bathing. But then the receptionist help to change me to higher floor with sunlight and I’m happy. I’m lucky, you may not be. Amenities: Towel, toothbrush, slippers all provided. Shampoo and soap also dont lather well so my hair can still stink afterwards. And the bottles aren’t labelled so good luck guessing which is for your hair. Location: short walk to west lake w restaurants and cafe. Going further by taxi is cheap. $1-5 to old quarter, weekend night market, water puppet theatre etc. There’s a (very) small minimart next door for water and snacks. You can collect water at first floor also. We took two tours and tour bus pick up point is just behind the hotel although you will be the earliest pick up before bus circles old quarter. Counter staff always helpful to complaints, request to change room and book tours. In short, a 3 star budget friendly place.

Great location. The spa is great and priced well. Loved the coffee shop out front for watching the local life and culture.

Clean, really nice hotel. Entrance is hard to find though.

Great location. Nice facility. Lots of tourist restaurants nearby.

The hotel is located on an incredibly busy street, but within walking distance to many sites. I personally found the buffet breakfast to be lacking and only used it once. The food looked like it had been out for awhile. Not much in the way of choices either. I did not use the pool and looked like it could use some TLC. The staff were very nice. The room was comfortable with a great working AC. The fridge and safe worked fine, and the bed was comfy, but pillows were firm. Not my favorite. I do not plan on returning to Hanoi again, but if I did, I would not stay here.