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Reviews of Microtel Inn & Suites By Wyndham Binghamton

2.5 out of 5
Microtel Inn & Suites By Wyndham Binghamton
400 Prospect Street, Binghamton, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1000 reviews" "
Rating 8 - Good. 260 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Craig

Disliked: Amenities, property conditions & facilities
first room was dirty and the tub was broke. they changed my room and that tub was broken as well and the phone didn’t work and noise from highway was very loud.
Stayed 1 night in May 2024
Response from Sabrina Deleon on 7 May 2024
Thank you for your 1 out of 5 review Craig. I am quite surprised by your review. I understand that you checked in early and didn't experience a problem until you tried to use the drain stopper in the tub about 9 hours later. The front desk assisted you with a new room directly across the hall and never heard any dissatisfaction from the room change. I am sorry you had trouble working the drain stopper in both rooms. We will look into getting some that are more user friendly.

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet, and the staff was efficient and friendly. The room was very clean and well equipped.
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 30 Apr 2024
Thank you for your 5 out of 5 review Candace. We are pleased that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working there were friendly and helpful. It was very quiet at night even with being so close to the highway. Breakfast was great in the morning. Just what my family needed before heading out for a day of travel.
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 26 Apr 2024
Thank you 5 out of 5 review John. I am glad that you found the staff to be friendly and helpful, your room to be quiet, and breakfast to be great. We hope to see you the next time you're traveling to Binghamton.

6/10 Okay

Dena

Travelled with family
Was not greeted by employee upon arrival. He just asked for license & credit card. Did not inform me where anything is located at the property or about breakfast. In the bathroom, the shower curtain was ripped all along the top, back of door was filthy & a mirror was as well. Decorative pillows also were stained. There was another staff member at the desk that was very friendly, wish I had her name to compliment her. The staff in the breakfast area were very friendly as well. I am a travel agent & I do not think I would recommend this property to my clients.
Stayed 3 nights in Apr 2024
Response from Sabrina Deleon on 25 Apr 2024
Thank you for your 3 out of 5 review Dena. We appreciate your feedback. I am sorry to hear that you were not greeted properly upon your arrival and found some things that housekeeping missed in your room. I will be sure to speak with both departments to make sure this is corrected. I appreciate you bringing this to my attention.

4/10 Poor

Dave

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 25 Apr 2024
Thank you for your 2 out of 5 review Dave. We appreciate your feedback.

6/10 Okay

Donna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Bed was uncomfortable, pillows too. No amenities other than shampoo and conditioner ( no toothpaste etc). Room size was good , lighting and space was fine. No closet . The plugs didn’t work, the plug would fall out of the wall. Very small lobby and no real common area. If we wanted to hang out in the common area the front desk was literally right there. Maybe 2 feet away. $3 for a soda in the lobby. The rug was wet from them cleaning the rugs earlier in day. Blankets were scratchy and thin. It was ok for a budget hotel but for $125 on a weeknight was hoping for more.
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 24 Apr 2024
Thank you for your 3 out of 5 review Donna. I'm sorry to hear that you had an "ok" experience with us. There is a sign in the guest room that says if you forgot something we may have please call the front desk. The front desk has an array of complimentary items such as toothpaste. I am sorry that you missed the built-in closet space as it is in every guest room. We will inspect the outlets in that room to ensure that they are working properly. We appreciate you bringing this to our attention. Again, thank you for your review!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Nice staff.
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 24 Apr 2024
Thank you for your 5 out of 5 review Thomas. We are glad that you enjoyed your experience with us and found the staff and the hotel to be nice. We hope to see you again!

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Thank you!
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 22 Apr 2024
Thank you for your 5 out of 5 review Andrew. We are pleased you enjoyed your stay with us as always. We look forward to seeing you again!

8/10 Good

Catherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and cozy. Breakfast is included with basic options.
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 22 Apr 2024
Thank you for your 4 out of 5 review Catherine. We are pleased that you enjoyed a clean and cozy stay with us. We hope to see you again!

6/10 Okay

elsa

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Sabrina Deleon on 19 Apr 2024
Thank you for your 3 out of 5 review Elsa. We appreciate your feedback!

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a room for the night for a business trip and this hotel fit the bill. Clean room, a/c-heating unit worked beautifully, 24hr coffee and tea bar was a nice touch. I didn’t get to enjoy the breakfast as I had to leave at the time breakfast was starting but the spread looked nice, I was able to grab a muffin and a coffee for the go. Overall, a nice clean stay.
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 24 Apr 2024
Thank you for your 5 out of 5 review Aaron. We are pleased to hear that you enjoyed your stay with us. We hope to see you again!

2/10 Terrible

Zhijiang, Glastonbury

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The hotel is located right by I-86 entrance ramp and half of the property has no sound barrier. The room is so noisy around 6-7 when we first check in. Ask for a different/possibly quieter room and was offered no better options. Waited till 9 o'clock in the night and it is not getting any better so we decided to leave - at which point suddenly there are some other rooms available that might be better - except that we already made up our mind to leave. It would have been helpful if the better room were offered the first time we asked. Would not recommend this place or any Microtel for that matter.
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 15 Apr 2024
Thank you for your 1 out of 5 review Zhijiang. We appreciate your feedback. I am sorry that you found the room you were occupying to be to noisy. I'm sorry that you didn't like the options of other rooms available to move to.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 15 Apr 2024
Thank you for your 5 out of 5 review Philip. We are -pleased that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for mid travel stay!
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 15 Apr 2024
Thank you for your 5 out of 5 review Kim. We are pleased you enjoyed your stay with us and found our location convenient. We hope to see you again!

10/10 Excellent

Jacinda

Stayed 2 nights in Feb 2024
Response from Sabrina Deleon on 15 Apr 2024
Thank you for your 5 out of 5 review Jacinda. We appreciate your feedback and hope to see you again!

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The girl at the reception was efficient but was not very friendly.
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 11 Apr 2024
Thank you for your 3 out of 5 review Brian. We appreciate your feedback. I will be sure to speak with the front desk regarding your interaction. Thank you for bringing it to my attention.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick overnight stay
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 10 Apr 2024
Thank you for your 5 out of 5 review Sharon. We are pleased that you enjoyed your stay with us, and we hope to see you again!

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sabrina Deleon on 9 Apr 2024
Thank you for your 3 out of 5 review Susan, We appreciate your feedback.

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Never stayed at a microtel B4. The staff here excellent the place was super clean. I was surprised how small the room was and my bed was too soft
Stayed 1 night in Apr 2024
Response from Katrina Riley on 6 Apr 2024
Thank you for 5 out of 5 review Vincent. We are pleased that you enjoyed your stay with us. We appreciate your feedback, and hope to see you again!

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great bed and pillows.
Stayed 1 night in Apr 2024
Response from Katrina Riley on 5 Apr 2024
Thank you for your 4 out of 5 review Anita. We are pleased to hear that you enjoyed your stay with us. We hope to see you again

8/10 Good

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great deal for the money! Convenient to the highway. They could have used something with protein at the breakfast bar. Otherwise very clean and comfortable for the bargain price.
Stayed 1 night in Mar 2024
Response from Katrina Riley on 1 Apr 2024
Thank you for your 4 out of 5 review Jessica. We appreciate your feedback!

10/10 Excellent

Okhaide

Stayed 1 night in Mar 2024
Response from Sabrina Deleon on 18 Apr 2024
Thank you for your 5 out of 5 review Okhaide. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really an easy booking the staff was very professional
Stayed 2 nights in Mar 2024
Response from Katrina Riley on 3 Apr 2024
Thank you for your 4 out of 5 review William. We are pleased to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Beth

Stayed 1 night in Mar 2024
Response from Sabrina Deleon on 12 Apr 2024
Thank you for your 5 out o5 review Beth. We appreciate your feedback and hope to see you again!

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location!
Stayed 1 night in Mar 2024
Response from Katrina Riley on 23 Mar 2024
Thank you for your 4 out of 5 review Laurel. We are pleased to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,safe and friendly
Stayed 1 night in Mar 2024
Response from Sabrina Deleon on 21 Mar 2024
Thank you for your 5 out of 5 review Jason. We are glad you experienced a clean, safe, and friendly stay with us. We hope to see you again soon!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. The room was clean and comfortable. I enjoyed the breakfast whick was provided. The location was close to everything.
Stayed 2 nights in Mar 2024
Response from Sabrina Deleon on 21 Mar 2024
Thank you for your 5 out of 5 review Angela. We are pleased that you enjoyed your experience with us. We hope to see you again!

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 2 days, the check in and out process was very easy. The staff were very helpful and eager to help. Everything was clean and tidy, will definitely stay again.
Stayed 2 nights in Mar 2024
Response from Katrina Riley on 19 Mar 2024
Thank you for your 5 out of 5 review Grace. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon!

2/10 Terrible

Marijke

Under amenities I had selected EV charging, but when I got to the hotel none were available, so had to make a new reservation with a different hotel that offered chargers. I will have to request a refund from Expedia.
Stayed 1 night in Mar 2024
Response from Sabrina Deleon on 18 Mar 2024
Thank you for your 1 out of 5 review, even though you chose not to stay at our property. We do not have EV charging stations and we do not have it listed that we do. I am sorry that you did not see it clearly on the website.

8/10 Good

thea

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and greet you in the morning with a smile. Location is near to every thing. They have 24 hrs coffee at the lobby 😁
Stayed 1 night in Mar 2024
Response from Sabrina Deleon on 16 Mar 2024
Thank you for your 4 out of 5 review Thea. We are pleased you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Barry

Travelled with family
Front desk service was excellent. Room was perfect
Stayed 1 night in Mar 2024
Response from Sabrina Deleon on 16 Mar 2024
Thank you for your 5 out of 5 review Barry. We are pleased to hear that you enjoyed your experience with us. We hope to see you again!

8/10 Good

Reginald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the area for work and needed to stay overnight. I found this place to be very clean and the staff very friendly and helpful. If I was in the area again.I definitely would stay there.
Stayed 1 night in Mar 2024
Response from Sabrina Deleon on 14 Mar 2024
Thank you for your 4 out of 5 review Reginald. We are glad that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, nice and clean room and kind staff
Stayed 1 night in Mar 2024
Response from Sabrina Deleon on 14 Mar 2024
Thank you for your 5 out of 5 review Michele. We are pleased that you enjoyed your stay with us and found your room nice and clean. We hope to see you again soon!

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were friendly (front desk and breakfast staff) breakfast was very limited, housekeeping staff were very noisy in the morning. Rooms are very small, mattresses are very uncomfortable
Stayed 2 nights in Mar 2024
Response from Sabrina Deleon on 11 Mar 2024
Thank you for your 3 out of 5 review Robert. We appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Nice people, clean adequate accommodation. Would definitely return.
Stayed 1 night in Mar 2024
Response from Katrina Riley on 9 Mar 2024
Thank you for your 5 out of 5 review James. We are pleased to hear that you enjoyed your stay with us we look forward to seeing you again!

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, friendly staff. Basic queen room was small. Breakfast was included, but very basic and very limited gluten free choices. Highway noise was a bit disturbing. Our biggest problem was getting to the hotel. Poor street signs, so gps had us going in circles in rain and fog, which was very frustrating. Not the hotel’s fault, but this might result in some guests not returning or recommending to others.
Stayed 1 night in Mar 2024
Response from Sabrina Deleon on 8 Mar 2024
Thank you for your 3 out of 5 review Jane. We appreciate your feedback!

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location. Needed to be close to the convention center and is only 10 minutes away. Clean, friendly staff and perfect location!
Stayed 1 night in Mar 2024
Response from Katrina Riley on 3 Mar 2024
Thank you for your 4 out of 5 review Sara. We are pleased to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Feb 2024
Response from Sabrina Deleon on 29 Feb 2024
Thank you for your 5 out of 5 review Sherry. We are glad that you enjoyed your stay with us and found the staff to be friendly. We hope to see you again!

8/10 Good

vince

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find in the rain .. comfy beds
Stayed 1 night in Feb 2024
Response from Sabrina Deleon on 29 Feb 2024
Thank you for your 4 out of 5 review Vince. We are glad you found our beds comfy. I'm sorry you had a hard time finding us in the rain. We hope to see you again!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, clean and staff was helpful and friendly!
Stayed 1 night in Feb 2024
Response from Sabrina Deleon on 21 Feb 2024
Thank you for your 5 out of 5 review Paul. We are glad you had a great experience at our property and found the property to be well maintained, clean, and the staff to be helpful and friendly. We hope to see you again!

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sabrina Deleon on 21 Feb 2024
Thank you for your 5 out of 5 review Anastasiya. We appreciate your feedback and hope to see you again!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone seemed very friendly. The breakfast selections were a little lacking, but great if you wanted a waffle.
Stayed 1 night in Feb 2024
Response from Katrina Riley on 17 Feb 2024
Thank you for your 5 out of 5 review Lisa. We are pleased to hear that you enjoyed your stay with us we look forward to seeing you again!

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, great service!
Stayed 1 night in Feb 2024
Response from Sabrina Deleon on 21 Feb 2024
Thank you for your 5 out of 5 review Karin. We are pleased that you found our property clean, affordable, and equipped with great service. We hope to see you again soon!

10/10 Excellent

Choudhry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. The staff, especially MaryAnn (I hope I'm spelling it correctly) who was at the front desk during my checkout, were very nice and accommodating. Thank you.
Stayed 1 night in Feb 2024
Response from Katrina Riley on 17 Feb 2024
Thank you for your 5 out of 5 review Choudhry. We are pleased to hear that you enjoyed your stay with us. I'm glad to hear Maryann was able to accommodate you with your stay. We hope to see you again soon!

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was affordable and close to where we needed to go. It worked out great! .
Stayed 1 night in Feb 2024
Response from Sabrina Deleon on 16 Feb 2024
Thank you for your 5 out of 5 review Katherine. We are pleased that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sabrina Deleon on 16 Feb 2024
Thank you for your 5 out of 5 review Claire. We appreciate your feedback and hope to see you again!

10/10 Excellent

Naseem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property , very economical .
Stayed 1 night in Feb 2024
Response from Sabrina Deleon on 15 Feb 2024
Thank you for your 5 out of 5 review Naseem. We are pleased to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Love the location, staff was nice
Stayed 2 nights in Feb 2024
Response from Sabrina Deleon on 13 Feb 2024
Thank you for your 5 out of 5 review Carrie. We are glad that you love our location and found the staff to be nice. We hope to see you again soon!

10/10 Excellent

Paul, Pembroke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean and comfortable
Stayed 1 night in Feb 2024
Response from Sabrina Deleon on 13 Feb 2024
Thank you for your 5 out of 5 review Paul. We are pleased you enjoyed a clean and comfortable stay with us. We hope to see you again soon!

10/10 Excellent

Kanav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sabrina Deleon on 13 Feb 2024
Thank you for your 5 out of 5 review Kanav. We appreciate your review and hope to see you again!