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Reviews of Lalandia Resort Billund

4 out of 5
Lalandia Resort Billund
Ellehammers Alle 3, Billund

Reviews

9.0

Wonderful

Rating 10 - Excellent. 468 out of 858 reviews" "
Rating 8 - Good. 322 out of 858 reviews" "
Rating 6 - Okay. 50 out of 858 reviews" "
Rating 4 - Poor. 8 out of 858 reviews" "
Rating 2 - Terrible. 10 out of 858 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Giuliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit odd that you get charged for linen/towels, heating, water and electricity on top of your initial rate. Furthermore I don’t recall this being made clear enough when booking through Expedia
Stayed 4 nights in Apr 2024

10/10 Excellent

Kate Angharad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous resort for families. Walking distance to LEGO HOuse and LEGOLAND. Clean, safe and friendly. Excellent all round
Stayed 5 nights in Apr 2024

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant water park. Lots for the children (7 and 9) to do on site. Lodge was clean and well equipped. Great location for LEGOLAND and Lego house.
Stayed 7 nights in Apr 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for children, accommodation is spacious and clean. The waterpark is amazing!!
Stayed 3 nights in Apr 2024

8/10 Good

Anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to walk 1,6km to go to the swimming area or wait 3in for a little train that was always full. So it meant loosing 2h per day in going back and forth and a lot of frustration. No bike rental possibility. Accessibility and transport is really a big minus.
Stayed 3 nights in Mar 2024

10/10 Excellent

rikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot.... close to Legoland.
Stayed 3 nights in Sep 2023

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Jinesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families with young kids!
Stayed 4 nights in Aug 2023

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for families
Overall highly recommended. Classic lodge better than design lodge for young families. Kitchen well stocked in terms of utensils but no toilet paper, washing up liquid, salt oil etc. Hired sheets and towels were ok. Lots to do onsite. Very good service from all the staff. When we go back we will stay longer.
Stayed 2 nights in Aug 2023

8/10 Good

Kerry

Stayed 2 nights in Aug 2023

6/10 Okay

Craig

Stayed 2 nights in Aug 2023

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice cottages in walking distance to the Waterpark and Legoland.
Stayed 2 nights in Aug 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay for legoland goers. Convenient and clean. Lots for kids to do at lalandia too. Would be even better if bed linen and towels are all prepared ready at the property rather than needing to pay and collect separate.
Stayed 3 nights in Jul 2023

4/10 Poor

Andrew

Travelled with family
Disliked: Staff & service, amenities
This 'resort' will nickel and dime you to death! From charging to use bed sheets and even pillow cases for the accomodation you paid for to charging for electricity, water and power used to charging additional for the access to the water park this 'resort' (I use that term very lightly as this place is far from a resort) to charging additional for late check out and requiring 48 hrs. in advance to request to pay for a late check out this place will leave you wishing you had stayed elsewhere. Oh - and not to mention checking in advance to ensure late check-in was okay only to arrive and find the 'reception' - called "Service Center" closed and the late check in number agent refusing to help. Do your homework before considering staying here.
Stayed 2 nights in Jul 2023

8/10 Good

Murat

Stayed 2 nights in Jul 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property for families with children. We loved it! As an American, there are some things you need to know ahead of time, like you will have to rent your bed linens and towels. It was easy to do this at the service desk.
Stayed 3 nights in Jul 2023

8/10 Good

Magda

Liked: Cleanliness
Stayed 3 nights in Jul 2023

2/10 Terrible

Arefa, Dewsbury

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Kylie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
First visit with 4 adults and 3 children from Australia and UK. Safe, clean and spacious accommodation easy walking to lalandia and all its offerings. Kids had a great time in the aquadome.
Stayed 2 nights in Jun 2023

6/10 Okay

Nicholas

Stayed 3 nights in May 2023

10/10 Excellent

Edita

Stayed 5 nights in May 2023

10/10 Excellent

Edita

Stayed 5 nights in May 2023

2/10 Terrible

Brian

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Booked a stay through Travelocity which did not inform us that bed linens and towels are NOT provided! When we arrived in our room and found no bedlinens or towels we looked on the Lanadia website which states that bedlinens and towels can be rented but only if you book through their website and linen reservations must be made 7 days ahead of time. When we complained to the registration desk they did say that they could rent us linens and towel. Even 1/2 star motels provide bedlinens and towels. This place did not. Also guests will be billed for any water and electricity used but rates are not provided. This removes any enjoyment of a stay as guests feel as though they are being fleeced or nickel-and-dimed. Also the "modern" decor has all the charm of a bus-stop shelter and the overhead lighting in the kitchen/dining/living area of unit has opaque shades (think barn light style) which prevents lights from illuminating any part of the room other than immediately below each fixture. So when you do turn on the lights and pay for electricity you only get a small amount of light for the electricity which you are paying for. The exterior door of the unit utilizes the weird Danish style locking handle which is difficult to get to lock so there is that added safety hazard where we frequently could not get our door to properly lock.
Stayed 3 nights in Apr 2023

10/10 Excellent

Patricia, Swanage

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and very quiet. Few little things that we reported but nothing major. Brilliant kids play park out the back of the property.
Stayed 5 nights in Apr 2023

2/10 Terrible

Yuchi, BIRMINGHAM

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Be care of extra charges before the booking. They will charge everything and fine on everything. They will charge on all electrics, water, heating. Linens (you have to buy per person). They dont offer even bin bags or you get penalty. They will fine you if you leave dishes in dishwashers which means you cannot use the machine for the day`s breakfast when you check out. If you wash yourself, they dont provide wash liquid. Basically, they want to charge everything!

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service
All the facilities were good and staff very friendly will definitely come again
Stayed 4 nights in Sep 2022

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and Fun stay
Amazing place for family stay. On-site water park, ice skating / bouling to keep everyone happy. Short walk to Legoland and Billund town.
Stayed 3 nights in Sep 2022

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

6/10 Okay

Tina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome adventure
The place is amazing with a big variety of activities. The house was beautiful, clean, with lot of space. &however, one of the single beds needs to be cleaned - my son has gotten bitten by something on his whole body.
Stayed 3 nights in Aug 2022

6/10 Okay

Lina

Stayed 2 nights in Aug 2022

10/10 Excellent

Victoria Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious cottage, great facilities. The kids and adults loved the waterpark, although the lifeguards were scarce. The staff were fantastic and very kind and helpful - as it was quiet they let us use the trampolines and tobogganing for as long as we wanted. The only downside was our cottage was a long walk from the main complex and the tractor train was often full so had to walk 20 minutes. They need more carriages or two tractors for busy times of the day. I'd recommend taking scooters or bikes (or rollerskates!) for this reason. Free circular shuttle bus to airport and attractions was useful. Easy walking distance to Legoland and about 15 min walk to Lego House. Would definitely stay there again.
Stayed 3 nights in Aug 2022

8/10 Good

Jeff

Stayed 3 nights in Aug 2022

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Design 6 plus house
Great stay at Lalandia, the house has all you might need. Clean and cosy, well equipped kitchen. Nice beds, pillows could be better. Big spacious bathroom with shower and bubble bathtub. Lalandia is pretty nice, the Aquadome is very noisy. Not so clean shower-area, many people ignore the showering recommendations and just wet themselves so they would look like showering. Nice boutiques, pretty pricey thought. All in all much better stay than at hotel Legoland, and not as expensive
Stayed 3 nights in Aug 2022

10/10 Excellent

Magdalena, Pyrmont

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lalandia is agreat holiday resort. Our house was comfortable and big enough for 9 of us. The waterpark was fantastic. Dining options were convenient, but very pricey.
Stayed 3 nights in Jul 2022

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in Jun 2022

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good with kids wanting a water park option
Was a good stay. You have to pay for water electric and heat. Information for those coming from the United States that would never have had to do that.
Stayed 2 nights in Jun 2022

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super handy to make the most of legoland & airport.. Lovely fAcilities for kids. Well stocked supermarket. Takeaway was good. Water park busy but kids loved it.
Stayed 3 nights in Jun 2022

8/10 Good

Svetlana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Apr 2022

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Apr 2022

8/10 Good

Remco

Travelled with family
Liked: Cleanliness
Very close to the amusement park. And spacious house for 1 family of 4
Stayed 2 nights in Apr 2022

10/10 Excellent

Jakob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3'rd time to Lalandia
Our family of 2 adult and 3 kids aged 0, 2 & 5 stayed in Lalandia from Saturday to Thursday. Everything went well with the check-in and we easily got our rented house, which was clean and fully lived up to our expectations. End of August seems to be a good time to visit Lalandia, since the amount of guests were limited, so we had plenty of space and there were no waiting to any of the activities in the aquadome. This was our 3'rd trip to Lalandia and we all love it, and we are surely coming back.
Stayed 2 nights in Aug 2020

6/10 Okay

welltraveled, Aarhus dk

Travelled with family and small children
Liked: Property conditions & facilities
The kids loved the slides and the cabins were well kept. However, there were WAY too many people there: it is too soon for that crowd. Especially in the small tractor that shuttles from the cabins. The tractors were dirty and there was no effort to social distance. Overall, it seemed like careless. We often choose to walk with three tired kids because the transport system was so poorly adapted to the current reality.
Stayed 3 nights in Jul 2020