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"M"

"Double charged me- room was smoky- bedroom furniture broken- pool disgusting- linnens dirty"

"Not clean, stains and hair all over the sheets, smells a bit weird, bathtub dirty, people banging on the random door thats inside, ac machine smelled moldy, ice machine was broken"

"The hotel is better than expected. The staff was all so friendly and helpful. We stayed 4 nights and enjoyed every day. The rooms were we stayed with queen beds at the Mission building were all recently redone and were very nice , with great air, microwave, frig, coffee pot, bed, and fixtures. The lobby was very nice with an ice machine, TV, snacks, setting, pool, and desert essentials and great maps."

"Trying to check in multiple times after the 3pm check in time to be told each time, our room wasn’t ready yet when we had a concert to get to, and in a time crunch! Several other people in the lobby were told the same thing and in the same situation. I think they underestimated the amount of people, and the concert crowd that was in town for this performance, and should have prepared better with their housekeeping, Staffing and front desk staff also to help get everybody checked in in a timely manner.."

"This is a unique property that we mostly enjoyed. The staff was accommodating, but the breakfast that you have to pay for is extremely limited. The hot tub was down most of our stay, while the "heated" pool was freezing and that was the main reason I booked this property. Also, there are no elevators in the villas, so definitely make sure you're accommodated with any disabilities. "

"Good check in - the Bar has been improved- food is pretty good - rooms are clean and beds comfy"

"The staff was amazing. We were in town for the BTS concert and they did their best to accommodate early check ins while also preparing a room for people to get ready in for those that weren’t checked in yet."

"Yes, parking and ac were perfect "