Bienvillers-au-Bois Holidays from £174

The room was clean and the staff were wonderful, however the mosquito nets on the windows really didn't work, which is a shame because there were multiple flies in our room and we got bitten a lot. Even in May it was too warm to have the window closed. For a room for three we had three teabags, a couple coffees and a couple milks, and these were not replenished during our three-night stay. We asked for a fresh mug and the staff were helpful in supplying this but it's a shame the room wasn't better provisioned. That said, the rate we paid through Expedia was very good and we brought our own tea and coffee which I'd recommend.

Clean and calm place

It was clean and nice room. Plenty of space. I was there for the Paris-Roubaix Challenge and the room has a lot of space for my bike. Next challenge I will definitely stay there again.

Beautiful old hotel right in the centre of Lille. Easy walk to the Eurostar station. Well located for all of Lille’s eateries. Rooms are nicely laid out and clean

This was a basic room that did what we needed as a group of girls on a weekend away. Avoid the overpriced breakfast, fill your water bottle with the free water and walk 10 minutes then you have all the cafes you need. Excellent location opposite the exit from Eurostar. Good shower, comfy beds (even the camp ones we needed) Main issue was the AC, no cool air at all. The room was very hot. First member of staff told us to come back and tell their colleague later, second tried to help said it had been looked at and offered a fan. Finally on the last morning Ingrid was more helpful and explained that it’s not ‘on’ until the end of May. That could have been explained sooner and more clearly. We had a great time but the customer support could have been better.