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Reviews of Augustus Hotel

3 out of 5
Augustus Hotel
Via Orfanotrofio 6, Biella, BI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 118 reviews" "
Rating 8 - Good. 47 out of 118 reviews" "
Rating 6 - Okay. 4 out of 118 reviews" "
Rating 4 - Poor. 0 out of 118 reviews" "
Rating 2 - Terrible. 1 out of 118 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved their breakfast. Staff are very friendly. Will stay again if I travel to Biella.
Stayed 1 night in Jan 2024

10/10 Excellent

Karla, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely delightful stay at your hotel in Biella, Italia. They were very flexible to our check-in/out. The warmth of hospitality enveloped us. Breakfast was great, and the room was spacious and clean
Stayed 1 night in Jan 2024
Response from Leila on 17 Jan 2024
Dear Miss Karla,Thank you very much for your kind words.We are happy to know that you had a pleasent stay in our hotel. We hope to see you again!

2/10 Terrible

katia, orlando

Travelled with family
Disliked: Amenities
It’s not handicap accessible
Stayed 2 nights in Nov 2023
Response from Dario Tosetti on 5 Dec 2023
Dear Miss Katia,I'm sorry to hear that you didn't appreciate our hotel.The description of our facility states that it is not suitable for people with mobility disabilities.The hotel was built before the '70s when mobility disabilities were not considerate in the projects.The day before your arrival, the lady accompanying you came and we showed her the hotel and had her choose your room.If you are planning to come back to Biella I would suggest to you to check our other hotel Agorà Palace Hotel that is totally handicap accessible.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist, Leila (not sure of the spelling), was wonderful. She helped me navigate through Biella and the language barrier.
Stayed 10 nights in Nov 2023
Response from Leila on 18 Nov 2023
Dear Miss Jodi,thank you very much for your kind words, it was a pleasure having you! I hope to see you again!

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fabulous. Breakfast was amazing. The driving directions provided by Google link sent us to the pedestrian entrance which was frustrating. Thanks to the help of a local restaurant chef we found the way.
Stayed 1 night in Aug 2023

10/10 Excellent

Haroldas

Liked: Cleanliness, staff & service, property conditions & facilities
Super location , clean , spacious room , great breakfast plus parking in front of hotel
Stayed 1 night in Jul 2023

8/10 Good

Homa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a practical and functional hotel in Biella. The staff is VERY kind, accommodating, and helpful. The rooms are clean and simple. My favorite part was the remote blackout shades. The hotel is also quiet and peaceful. If you are simply looking for a space to rest at night - this is a good hotel. If you are looking for a property with all of the amenities and extras - this would not be it (through no fault of the hotel as it is more functional). For another work trip, I would stay here.
Stayed 2 nights in Jun 2023

10/10 Excellent

Oksana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved staying at the hotel Augustus! Super central, in the old town area, next to all the restaurants and shops. Loved how clean it is and modern. There’s Jasmine growing outside and every time you approach the hotel, the smell is just unreal. I would stay there again and again. Thank you🙏
Stayed 2 nights in Jun 2023

10/10 Excellent

Giorgio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast and quiet rooms!!
Stayed 2 nights in May 2023

10/10 Excellent

Consuelo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and great location. Our room was clean, spacious and very quiet. I will definatelly come back again.
Stayed 2 nights in May 2023

10/10 Excellent

Modesto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho apprezzato la pulizia e la colazione. I cuscini erano un po' duri e l'insonorizzazione andrebbe migliorata.
Stayed 1 night in Nov 2022
Response from Dario Tosetti on 10 Dec 2022
Grazie per avere condiviso la sua soddisfazione e per averci fornito spunti di miglioramento.

10/10 Excellent

Anibal Johnny

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great hotel. Good breakfast included. Room comfortable, queen size bed. Efficient bathroom, excellent shower. Best hotel we stayed during our 35 day trip to France and Italy.
Stayed 2 nights in Jul 2019
Response from Cristina on 31 Jul 2019
Grazie per aver soggiornato presso di noi e speriamo di rivedervi presto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2019

8/10 Good

Apostolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and good area!
Very good stay. Comfortable and clean accommodation. Good service, friendly staff!

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

marilyn, boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant room, comfy sleep, modern bath, everything seems updated, tasty buffet breakfast, can have fresh cappuccino etc in afternoon, staff lovely

8/10 Good

Lovisa, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and nice room.
Extremely helpful staff who gave us excellent advice on where to go for dinner and see things. The breakfast was very nice and the tv had many international stations.

8/10 Good

joanhath, vermont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Biella town
Very good stay, just hard to locate hotel on Via Italie. Although the hotel has this street as the address, you must take a side road to reach it. No signs, had to ask people walking walking around.

6/10 Okay

anon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight in biella
A big American-style hotel evidently designed for corporate clients. Clean and efficient, but without character.

8/10 Good

Paolo

Travelled with family
Liked: Cleanliness, staff & service
Personale gentile e disponibile. Colazione ben fornita. Solo qualche piccolo accorgimento nelle camere: aggiungere una presa sotto ad entrambi i comodini (non solo uno), diminuire il rumore delle tapparelle elettriche perchè quando un altro ospite le fa scendere di notte si sentono parecchio svegliandoti, aggiungere canali on-demande. Comunque nel complesso un ottimo Hotel qualità/prezzo. consiglio
Stayed 1 night in May 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Mauro, Roma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimo albergo, molto comodo visto che tutto è raggiungibile a piedi. Molto gentili e ottima colazione. Consigliatissimo!
Stayed 1 night in Feb 2024

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel eccellente da provare
Hotel situato in pieno centro a biella con parcheggio privato. Il personale è abbastanza disponibile e cordiale. La pulizia dell'hotel è eccellente sia nelle camere che negli spazi comuni, camere tenute ottimamente e il kit degli asciugamani viene servito all'interno di una busta (ottima idea che dovrebbero copiare tutti gli hotel). Colazione abbastanza variegata sia salata che dolce. Lo consiglio sicuramente.
Stayed 2 nights in Feb 2024

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ANNA MARTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto cordiale e pulizia a regola d'arte.
Stayed 1 night in Nov 2023
Response from Dario Tosetti on 4 Dec 2023
Gentilissima Anna Marta, la ringraziamo per le sue gentili parole, ci auguriamo di riaverla nuovamente presso la nostra struttura.Auguri di Buone Feste!

8/10 Good

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Marc

Stayed 1 night in Aug 2023

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Il personale è stato molto gentile, la prima colazione è stata buonissima e erano presenti prodotti igp della tradizione locale. Sono stati disponibili a soddisfare richieste aggiuntive.
Stayed 1 night in Jul 2023

10/10 Excellent

Peter, Hilleroed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet area close to center of town
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
güzel ve konforlu bir oteldi. şehrin merkezinde olmasıda ayrı bir avantaj. tek sıkıntı duş kabininin biraz küçük olması.
Stayed 2 nights in Apr 2023

8/10 Good

Filippo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in centro.
Ottima struttura. Camera ampia e funzionale. Personale molto disponibile.
Stayed 1 night in Apr 2023

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil Avec parking privé et petit-déjeuner buffet inclus et Très varié. Tout parfait en ce qui nous concerne
Stayed 1 night in Apr 2023

10/10 Excellent

Rina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura all'interno dello standard per un hotel a quattro stelle. Camera sufficientemente insonorizzata e riscaldata oppure gli ospiti vicini beneducati. Personale gentile e disponibile.
Response from Dario Tosetti on 10 Dec 2022
Grazie per avere condiviso la sua soddisfazione.

10/10 Excellent

Vincenzo

Stayed 1 night in Nov 2022
Response from Dario Tosetti on 10 Dec 2022
Grazie per avere condiviso la sua soddisfazione e il suo apprezzamento.

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Nov 2022
Response from Dario Tosetti on 10 Dec 2022
Thank you for sharing your satisfaction.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Dario Tosetti on 10 Dec 2022
Grazie per avere condiviso il suo apprezzamento.

10/10 Excellent

André

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Biagio Tosetti on 18 Oct 2022
Molte grazie per l'apprezzamento, è per noi stimolo al continuo miglioramento.

8/10 Good

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto buona localizazione e personale atenzioso....
Stayed 1 night in Aug 2022
Response from Biagio Tosetti on 18 Oct 2022
Grazie per avere condiviso la sua impressione, il suo commento è per noi molto importante.Speriamo di riaverla presto nostra ospite.

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Biagio Tosetti on 1 Aug 2022
Gentile Jorge, Grazie per l'apprezzamento, siamo felici di averla avuta nostro ospite

8/10 Good

Jorge

Stayed 1 night in Jul 2022
Response from Biagio Tosetti on 27 Jul 2022
Siamo felici che il soggiorno sia stato all'altezza della sua aspettativa

8/10 Good

Andres

Stayed 1 night in Jun 2022
Response from Biagio Tosetti on 27 Jul 2022
Grazie per la considerazione, speriamo di rivederla presto

10/10 Excellent

ANDRE LUIZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza, café da manhã excelentes!
Stayed 2 nights in Jul 2022
Response from Biagio Tosetti on 13 Jul 2022
Thanks for your kindness Mr. Luiz, We hope to see you again soon!

8/10 Good

sperandio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione. Personsle gentile e accogliente. Stanze pulite
Stayed 1 night in Jun 2022
Response from Biagio Tosetti on 20 Jun 2022
Gentile Andrea, Grazie per le importanti considerazioni, siamo felici che la struttura, lo staff ed i servizi abbiano soddisfatto il suo gusto Ci auguriamo di poterla nuovamente ospitare presto!

10/10 Excellent

Rainer

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Biagio Tosetti on 10 Apr 2022
Grazie per il suo apprezzamento!

10/10 Excellent

Mirco

Stayed 1 night in Feb 2022
Response from Biagio Tosetti on 15 Feb 2022
Grazie, il suo apprezzamento ci gratifica molto, Siamo felici abbia passato un buon soggiorno Speriamo di riaverla presto