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Sofitel Biarritz Le Miramar Thalassa Sea & Spa

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On the beach
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Overview of Sofitel Biarritz Le Miramar Thalassa Sea & Spa

UNESCO Sustainable Property

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationGrand Beach3 min walk
  • Popular LocationCasino Barriere9 min walk
  • Popular LocationBiarritz Lighthouse11 min walk
  • AirportBiarritz (BIQ-Pays Basque)6 min drive

Choose dates to view prices

About this area

Biarritz

Located in Biarritz, Sofitel Biarritz Le Miramar Thalassa Sea & Spa is in the city centre and on the beach. Biarritz Lighthouse and Virgin's Rock are notable landmarks, and the area's natural beauty can be seen at Miramar Beach and Cote des Basques. Don't miss out on a visit to Biarritz Aquarium. Looking to get your feet wet? Kayaking, waterskiing and windsurfing adventures can be found near the property.
Popular Location

What's nearby

  • Miramar Beach - 1 min walk
  • Grand Beach - 3 min walk
  • Casino Barriere - 9 min walk
  • Biarritz Lighthouse - 11 min walk
  • Bellevue Conference and Exhibition Center - 11 min walk

Getting around

  • Biarritz Station - 5 min drive
  • Biarritz (BIQ-Pays Basque) - 6 min drive

Restaurants

  • B — 1 min walk
  • Palais de Jade - 6 min walk
  • Le Bistrot gourmet - 6 min walk
  • Hôtel Régina - 7 min walk
  • L'Impertinent - 7 min walk

About this property

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

Ocean-view hotel with a poolside bar, near Miramar Beach
Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a health club. All 126 soundproofed rooms provide free WiFi, free wired Internet and Select Comfort beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, 24-hour room service and TVs.
Sofitel Biarritz Le Miramar Thalassa Sea & Spa offers 126 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Select Comfort beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including hydrotherapy, reflexology and thalassotherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 29 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Dogs welcome
1 per room (up to 55 lbs/25 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 29 per person (approximately)
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 20 per pet, per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Biarritz Miramar
Sofitel Biarritz Miramar Thalassa Sea
Sofitel Miramar
Sofitel Miramar Thalassa Sea
Sofitel Miramar Thalassa Sea Hotel
Sofitel Miramar Thalassa Sea Hotel Biarritz
Sofitel Thalassa
Thalassa Biarritz Sofitel
Thalassa Miramar Biarritz
Thalassa Sofitel Biarritz
Sofitel Biarritz Miramar Thalassa Sea Hotel
Sofitel Biarritz
Accor Thalassa Biarritz
Sofitel Thalassa Biarritz Hotel Biarritz
Biarritz Sofitel
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Hotel
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Biarritz
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Hotel Biarritz

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 116 out of 240 reviews
5 - Excellent 48%
Rating 4 - Good. 88 out of 240 reviews
4 - Good 37%
Rating 3 - Okay. 17 out of 240 reviews
3 - Okay 7%
Rating 2 - Poor. 13 out of 240 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 240 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable property with a view to die for! We had an ocean view room which was really special. My only critique is that the hotel is a little dated. I understand it is hard to have it look new when it is an older property and I think every attempt was made to have it look fresh and clean which it did. We enjoyed it and the extremely helpful staff! They were just so professional and so friendly.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and great proximity to beach and downtown area
Stayed 1 night in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little off the beaten path, but right on the beach and next to the grand hotel in Biarritz. Beautiful views and large rooms.
Stayed 1 night in Sep 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - right on beach overlooking Atlantic. Great service! Nice room - clean and tidy. Not as large as us hotel rooms but very comfortable Husband and I really enjoyed our stay there and would return again
Stayed 2 nights in Aug 2019

1/5 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointment
Very disappointing, the hotel is in desperate need of entire renovation, tiles are falling off the balcony, hinges of glass balustrades are rusty, paint is peeling. Carpet in the corridors is badly stained. The hotel is certainly showing its age and it does not seem to have been touched up or renovated in many many years. The room and bathroom decor is very dated. The furniture is showing it’s age through scratches, torn and stained fabrics in both rooms and public dining areas.Pool needs a complete revamp. On the upside though the staff are very pleasant and accommodating, service is excellent, however, they seem to be very apologetic about the state of the entire hotel. For the price The Hôtel charges which is between 600 to €700 per night it is absolutely ludicrous to what is being offered in five star hotels in many parts of the world. I would certainly recommend to avoid until the hotel will be thoroughly renovated within the next two years as I was told. Subsequently my wife and I checked out much earlier than we had planned.
Stayed 1 night in Jul 2019