4/5 Good
Verified traveller
Travelled with partner
15 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021
Hotel le Windsor Grande Plage Biarritz
Photo gallery for Hotel le Windsor Grande Plage Biarritz
Overview of Hotel le Windsor Grande Plage Biarritz
Hotel le Windsor Grande Plage Biarritz
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Pet-friendly
- Air conditioning
- Restaurant
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
11 avenue Edouard VII, Biarritz, Pyrenees-Atlantiques, 64200
Explore the area
- Grand Beach2 min walk
- Biarritz Lighthouse17 min walk
- Cote des Basques17 min walk
- Biarritz (BIQ-Pays Basque)5 min drive
Choose dates to view prices
About this area
Biarritz
Located in Biarritz, Hotel le Windsor Grande Plage Biarritz is in the city centre and near the beach. Don't miss out on a visit to Biarritz Aquarium. Spend some time exploring the area's activities, including golfing.
What's nearby
- Grand Beach - 2 min walk
- Casino Barriere - 3 min walk
- Bellevue Conference and Exhibition Center - 5 min walk
- Biarritz Lighthouse - 17 min walk
- Cote des Basques - 17 min walk
Restaurants
- Chez Eugénie — 1 min walk
- Chez Coco - 2 min walk
- Brasserie Gardères - 2 min walk
- Le Clos Basque - 3 min walk
- L'Etable - 3 min walk
Getting around
- Biarritz Station - 4 min drive
- Biarritz (BIQ-Pays Basque) - 5 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Height restrictions apply for on-site parking
- Off-site parking within 164 ft (EUR 19 per day)
- Street parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Free buffet breakfast available daily 7 AM–11 AM
- 1 restaurant
- 1 beach bar and 1 bar/lounge
- 24-hour room service
- Hosted evening meal available daily for a fee of EUR 32
Family friendly
- Babysitting/childcare (surcharge)
- Children's games
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Library
Guest services
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Spanish
Business services
- Business centre
- Conference centre (269 square feet of space)
- Meeting rooms
Outdoors
- Beach cabanas (surcharge)
- Beach umbrellas
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Step-free path to entrance
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Renovated entire property – March 2021
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Heating
Bathroom
- Bathtub or shower
- Hairdryer
- Towels
Entertainment
- TV channels
- Premium channels
- TV
Food and drink
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
Biarritz
Biarritz City Centre
Guest rating 4+
Family-friendly
Free WiFi
Pet-friendly
4 star
Hotel
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:30 PM
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Dogs and cats welcome
1 per room (up to 66 lbs/30 kg)
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: EUR 10 per person (one-way)
- Airport shuttle fee per child: EUR 10 (one-way), (up to 12 years old)
- Nearby parking fee: EUR 19 per day (164 ft away)
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
- Hosted evening meal: EUR 32
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Qualys Hotel Windsor
Qualys Hotel Windsor Biarritz
Qualys Windsor
Qualys Windsor Biarritz
Hotel Windsor Grande Plage Biarritz
Hotel Windsor Grande Plage
Windsor Grande Plage Biarritz
Windsor Grande Plage
Hotel le Windsor Grande Plage Biarritz Hotel
Hotel le Windsor Grande Plage Biarritz Biarritz
Hotel le Windsor Grande Plage Biarritz Hotel Biarritz
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.3/5
Property conditions & facilities
2/5 Poor
Maureen
7 Sept 2020
Disliked: Staff & service, property conditions & facilities, room comfort
Misleading photos, not worth the the cost!
Stayed 2 nights in Aug 2020
3/5 Okay
Roland
22 Jul 2020
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2020
5/5 Excellent
ross
Business traveller
16 Jul 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
5/5 Excellent
Alexander
12 Jul 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 1 night in Jul 2020