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Hotel le Windsor Grande Plage Biarritz

Photo gallery for Hotel le Windsor Grande Plage Biarritz

Featured image
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Hotel le Windsor Grande Plage Biarritz

Hotel le Windsor Grande Plage Biarritz

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
11 avenue Edouard VII, Biarritz, Pyrenees-Atlantiques, 64200

Explore the area

  • Popular LocationGrand Beach2 min walk
  • Popular LocationBiarritz Lighthouse17 min walk
  • Popular LocationCote des Basques17 min walk
  • AirportBiarritz (BIQ-Pays Basque)5 min drive

Choose dates to view prices

About this area

Biarritz

Located in Biarritz, Hotel le Windsor Grande Plage Biarritz is in the city centre and near the beach. Don't miss out on a visit to Biarritz Aquarium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Grand Beach - 2 min walk
  • Casino Barriere - 3 min walk
  • Bellevue Conference and Exhibition Center - 5 min walk
  • Biarritz Lighthouse - 17 min walk
  • Cote des Basques - 17 min walk

Restaurants

  • Chez Eugénie — 1 min walk
  • Chez Coco - 2 min walk
  • Brasserie Gardères - 2 min walk
  • Le Clos Basque - 3 min walk
  • L'Etable - 3 min walk

Getting around

  • Biarritz Station - 4 min drive
  • Biarritz (BIQ-Pays Basque) - 5 min drive

About this property

Hotel le Windsor Grande Plage Biarritz

4-star beach hotel with a conference centre
This smoke-free hotel features a restaurant, a bar/lounge and a beach bar. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a conference centre and 24-hour room service. All 48 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, TVs come with cable channels, and guests will also find minibars and free bottled water.
Hotel le Windsor Grande Plage Biarritz offers 48 forms of air-conditioned accommodation with minibars and a safe. Televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 164 ft (EUR 19 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 beach bar and 1 bar/lounge
  • 24-hour room service
  • Hosted evening meal available daily for a fee of EUR 32

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Conference centre (269 square feet of space)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Renovated entire property – March 2021
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Dogs and cats welcome
1 per room (up to 66 lbs/30 kg)
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 10 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 12 years old)
  • Nearby parking fee: EUR 19 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Hosted evening meal: EUR 32

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Windsor
Qualys Hotel Windsor Biarritz
Qualys Windsor
Qualys Windsor Biarritz
Hotel Windsor Grande Plage Biarritz
Hotel Windsor Grande Plage
Windsor Grande Plage Biarritz
Windsor Grande Plage
Hotel le Windsor Grande Plage Biarritz Hotel
Hotel le Windsor Grande Plage Biarritz Biarritz
Hotel le Windsor Grande Plage Biarritz Hotel Biarritz

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 250 out of 465 reviews
5 - Excellent 54%
Rating 4 - Good. 163 out of 465 reviews
4 - Good 35%
Rating 3 - Okay. 32 out of 465 reviews
3 - Okay 7%
Rating 2 - Poor. 11 out of 465 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 465 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, excellent staff
Stayed 1 night in Aug 2021

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Misleading photos, not worth the the cost!
There are several options for hotels close to the ocean and we chose this hotel based on the beautiful photos. We decided to splurge and upgraded to a superior ocean view room. Upon entering our room, I returned to reception and explained that this was not the room that was pictured when I booked. They disagreed with me and told me it was indeed a Superior room and there was no others room to switch to. One of the reasons we love to stay at the beach is the sound of waves at night. This room/hotel is situated above the roof top bar of the casino and the music and partying was so loud we were forced to close the windows. When I awoke at 3:30, the bar had closed and I opened the windows only to be woken up again at 6am by the noise of the street cleaners and the delivery trucks unloading downstairs. The very uncomfortable bed was 2 twin beds pushed together. There were only 2 outlets in the room, one on the one side of the bed and the other near the door which was very inconvenient. Also, the bathroom had not toiletries other than hand gel. The location of the hotel had some shops and restaurants but the main shopping area was a long walk. Needless to say, we were very disappointed in this hotel. Biarritz is a beautiful and friendly town but there are better options and locations available.
Stayed 2 nights in Aug 2020

3/5 Okay

Liked: Cleanliness, staff & service
standard room verry verry small for a 4 stars.
Stayed 2 nights in Jul 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent stay- Location-Service I will book it again
Stayed 1 night in Jul 2020