Bertipaglia Holidays from £239

No lift to ease moving luggage up and down the hotel. The staff she is a bit rude during check-in. Asked her to show where the washroom is, she tried to explained but I did not understand. She finally left her office and showed me with a very bad attitude. The staff that took over the next day (African decant). She is nice and friendly.

The directions to get to the hotel are not very well written. You have to get on one vaparetto and then switch at some point. The rooms are nice and clean. The room we stayed in had mold issues in the bathroom and shower. The shower is so tiny!!!! The beds are very firm and you are only given 1 pretty flat pillow, more were given upon asking. The A/C was a joke. The window open was best, but bring bug spray. Overall it is a nice hotel, but it’s an older building with quirks.

Air conditioning could be better but the

Clean room, modern bathroom, mountain view, fantastic breakfast with excellent coffee. Bed was very squeaky otherwise was comfortable and we had a great sleep. Can hear adjacent rooms and hallway so ear plugs help!

This place was very underwhelming. Staff were haughty and arrogant. Room was not ready until mid-afternoon. Limited amenities. Would not stay here again.