Hotel City am Bahnhof

Photo gallery for Hotel City am Bahnhof

Featured image
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Room Amenity
Minibar, in-room safe, desk, blackout curtains

Overview of Hotel City am Bahnhof

Hotel City am Bahnhof

3.0 star property

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Bubenbergplatz 7, Bern, BE, 3011

Explore the area

  • Popular LocationBundeshaus (Swiss Parliament)5 min walk
  • Popular LocationClock Tower (Zeitglockenturm)8 min walk
  • Popular LocationBerner Munster12 min walk
  • AirportBern (BRN-Belp)22 min drive

Choose dates to view prices

About this area


Located in Bern, Hotel City am Bahnhof is connected to a shopping centre. Untertorbrucke and Nydeggbrucke are local landmarks, and the area's natural beauty can be seen at Gantrisch Nature Park and Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Wankdorf Stadium or PostFinance Arena.

What's nearby

  • Bundeshaus (Swiss Parliament) - 5 min walk
  • French Church - 7 min walk
  • Bern Art Museum (Kunstmuseum) - 8 min walk
  • Clock Tower (Zeitglockenturm) - 8 min walk
  • Berner Munster - 12 min walk

Getting around

  • Bern Station - 3 min walk
  • Bern (BRN-Belp) - 22 min drive


  • Tibits - 2 min walk
  • Pangäa - 2 min walk
  • Rice Up! - 2 min walk
  • Jack's Brasserie - 3 min walk
  • Boky - 3 min walk

About this property

Hotel City am Bahnhof

Pet-friendly hotel connected to the convention centre in Bern with 24-hour business centre
This smoke-free hotel features a 24-hour business centre, a business centre and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. All 58 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Guests will also find coffee makers, hairdryers and safes.
Hotel City am Bahnhof offers 58 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CHF 16 per person

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities


  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • 24-hour business centre
  • Computer station


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift


  • Smoke-free property

Room amenities


  • Bed sheets
  • Blackout drapes/curtains
  • Heating


  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels


  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar


  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 2:00 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of CHF 10 per pet, per day
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.30 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 16 per person (approximately)
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 71 out of 482 reviews
5 - Excellent 15%
Rating 4 - Good. 237 out of 482 reviews
4 - Good 49%
Rating 3 - Okay. 134 out of 482 reviews
3 - Okay 28%
Rating 2 - Poor. 29 out of 482 reviews
2 - Poor 6%
Rating 1 - Terrible. 11 out of 482 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Right in the middle of the city right by the train station.
Stayed 2 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Easy access to train station and friendly staff
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great location.
Hotel was a good location, right across the street from the train station and right on the main street of old town. Was just a little noisy especially the night there was a protest at the train station. Having said that, if I go to Bern again, I would stay there again.
Stayed 3 nights in Oct 2021

3/5 Okay

Disliked: Property conditions & facilities
Wouldn't go back.
The hotel is just in front of the train station, which is good. However, nothing else was good about it. It is more like a cheap hostel with hotel prices. Very old building (but not the charming type), old furniture and carpets... I wouldnt stay there again, its probably best to pay an extra 20 or 30 chf per night and stay at another hotel.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Convenient hotel in Bern
The hotel is right across the street from the main station and close to the shopping area and sights in Bern. The rooms facing the station were noisy at night due to traffic and late night revellers.
Stayed 3 nights in Jul 2020