Title: Hotel Ambassador Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambassador Pet-friendly hotel connected to a shopping centre in Bern with a full-service spa ![Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/2ba2a982.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/9ea6f6cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/626b9010.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/b7a04977.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 8 AM to 11 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/aad62b8a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a terrace, a coffee shop/cafe and a Japanese garden at Hotel Ambassador. Indulge in a massage and reflexology at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. 8.2 Very good ## Popular amenities - - Pool - Bar - Spa - Gym - Parking included £130 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/1e0a2eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer Bathrobes - Sleeps 2 - 1 Single Bed ![Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/516daa70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer - Sleeps 3 - 2 Single Beds ![Smart TV](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/33561a95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer - Sleeps 3 - 3 Single Beds ![Panoramic Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/91a4b574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Single Room ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer Bathrobes - Sleeps 2 - 1 Queen Bed ![Panoramic Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/5c10d2a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer - Sleeps 3 - 2 Single Beds ![Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/24fd6ff9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout curtains - 1 bedroom - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/8ec5d482.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer Bathrobes - Sleeps 4 - 3 Single Beds and 1 Single Murphy Bed ## You may also like Ad ![Comfort Room | In-room safe, desk, free WiFi, bed sheets](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/909900/909877/342f6e56_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel La Pergola Monbijou - Free WiFi - Breakfast available - Laundry - Housekeeping 8.6 Excellent 530 reviews £103 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Bern-Hotels-Hotel-La-Pergola.h909877.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=684&destination=Bern&destType=MARKET&latLong=46.947972,7.44745&searchId=0fe34b9f-1f70-4527-954c-6a3863e8fcdc&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/70000/66500/66403/80217a10_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sorell Business Hotel Ador Bern Monbijou - Pet-friendly - Free WiFi - Air conditioning - Business services 8.2 Very good 832 reviews £166 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Bern-Hotels-Sorell-Hotel-Ador.h66403.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=684&destination=Bern&destType=MARKET&latLong=46.947972,7.44745&searchId=0fe34b9f-1f70-4527-954c-6a3863e8fcdc&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38980000/38977600/38977588/977263d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stay KooooK Bern Wankdorf – Online Check In Breitenrain-Lorraine - Kitchen - Free WiFi - Outdoor space - Soundproof rooms 9.4 Exceptional 275 reviews £110 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Bern-Hotels-Stay-KooooK-Live-Bern.h38977588.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=684&destination=Bern&destType=MARKET&latLong=46.947972,7.44745&searchId=0fe34b9f-1f70-4527-954c-6a3863e8fcdc&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/700000/693700/693606/a3bba5f9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sorell Hotel Arabelle Bern Langgasse-Felsenau - 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Spa - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 717 reviews £130 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Bern-Hotels-Holiday-Inn-BERN-WESTSIDE.h2270723.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=684&destination=Bern&destType=MARKET&latLong=46.947972,7.44745&searchId=0fe34b9f-1f70-4527-954c-6a3863e8fcdc&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2530000/2522800/2522716/f66f9aa5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Jardin Breitenrain-Lorraine - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 458 reviews £146 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Bern-Hotels-Hotel-Jardin.h2522716.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=684&destination=Bern&destType=MARKET&latLong=46.947972,7.44745&searchId=0fe34b9f-1f70-4527-954c-6a3863e8fcdc&top_cur=GBP) Ad ![Comfort Double Room | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16110000/16110000/16109981/3d722ace_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Savoy Bern Old City of Bern - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 1,005 reviews £149 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Bern-Hotels-Hotel-Savoy-Bern.h16109981.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=684&destination=Bern&destType=MARKET&latLong=46.947972,7.44745&searchId=0fe34b9f-1f70-4527-954c-6a3863e8fcdc&top_cur=GBP) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/90000/84000/83934/c0ddb2b3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Styles Bern City Mattenhof - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 204 reviews £140 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Bern-Hotels-Ibis-Styles-Bern-City.h83934.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=684&destination=Bern&destType=MARKET&latLong=46.947972,7.44745&searchId=0fe34b9f-1f70-4527-954c-6a3863e8fcdc&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBern-Hotels-Hotel-Ambassador.h527378.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBern-Hotels-Hotel-Ambassador.h527378.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.93405%2C7.43997&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7YbgGZhHjR-rdEDmu2O0EjcldCA=) Seftigenstrasse 99, Bern, BE, 3007 #### What's nearby - Bern Natural History Museum - 14 min walk - 0.8 miles - Bern Historical Museum - 17 min walk - 1.0 mile - Federal Palace - 3 min drive - 0.9 miles - Berner Munster - 4 min drive - 1.1 miles - Bern Rose Garden - 5 min drive - 1.8 miles #### Getting around - Koeniz Wabern bei Bern Station - 12 min walk - Bern (BRN-Belp) - 16 min drive #### Restaurants - ‪Restaurant Dampfzentrale - ‬11 min walk - ‪Eulen Bistro - ‬15 min walk - ‪Pizza Fox - ‬15 min walk - ‪AAREBAR - ‬9 min walk - ‪Ristorante Grottino - ‬10 min walk ## About this property ### Hotel Ambassador Upscale hotel located in Weissenbühl Consider a stay at Hotel Ambassador and take advantage of a terrace, a coffee shop/cafe and a Japanese garden. Treat yourself to a massage or reflexology at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - Swimming pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), free bike hire and an electric car charging station - An indoor pool, a banquet hall and tour/ticket information - Guest reviews speak highly of the helpful staff Room features All 97 rooms boast comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes. Other amenities include: - Bathrooms with baths or showers and free toiletries - LED light bulbs, electric kettles and daily housekeeping ## Similar properties ![Daily buffet breakfast (CHF 19.90 per person)](https://images.trvl-media.com/lodging/39000000/38140000/38131400/38131381/ec76d748.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prize by Radisson, Bern City Breitenrain-Lorraine - Free WiFi - Air conditioning - Breakfast available - Parking available 8.4 Very good 662 reviews £112 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=38131381&PinnedHotelID=38131381&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/540000/539600/539536/c6eaa8b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stay KooooK Bern City – Online Check In Old City of Bern - Free WiFi - Housekeeping - Toys/games 9.2 Wonderful 568 reviews £121 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=539536&PinnedHotelID=539536&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/13400/13365/55739e8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Bern The Bristol Old City of Bern - 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Restaurant - Air conditioning 9.2 Wonderful 614 reviews £168 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=522084&PinnedHotelID=522084&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free covered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 9.50 to 22 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle storage - Free bicycle rentals - Full-service spa - Gym - Indoor pool - Sauna ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business centre - Computer station - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Hot stone massages - Reflexology - Sauna - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 7 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reception hall - Reusable cups - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 30 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 20.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age. - Tourism fee: CHF 1.50 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CHF 9.50 to 22 per person - Pet fee: CHF 30 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CHF 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses solar energy Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8 AM to 11 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Ambassador Bern Ambassador Bern Hotel Ambassador Hotel Bern Bern Ambassador Bern Ambassador Hotel Bern Hotel Ambassador Hotel Ambassador Bern Hotel Bern Ambassador Hotel Ambassador SPA Bern Hotel Ambassador Bern Hotel Ambassador Hotel Hotel Ambassador Hotel Bern ## Frequently asked questions ### Does Hotel Ambassador have a pool? > Yes, this property has an indoor pool. Pool access is from 8 AM to 11 PM. ### How much does it cost to stay at Hotel Ambassador? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Ambassador on 21 Dec 2025 start from £130.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Bern-Hotels-Hotel-Ambassador.h527378.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Ambassador pet-friendly? > Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees. ### How much is parking at Hotel Ambassador? > Self-parking is free at this property. ### What time is check-in at Hotel Ambassador? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Hotel Ambassador? > Checkout is at noon. ### Where is Hotel Ambassador located? > Located in Weissenbühl, this spa hotel is within 1 mile (2 km) of Freibad Marzili, Bern Natural History Museum and Federal Palace. Bern Historical Museum and Swiss Alpine Museum are also within 1 mile (2 km). Koeniz Wabern bei Bern Station is 12 minutes by foot and Bern (ZDJ-Bern Railway Station) is 23 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Ambassador Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 151 8 - Good 189 6 - Okay 52 4 - Poor 14 2 - Terrible 11 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Pooja 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable. ##### Pooja Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Wei 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Professional receptionists and clean stylish hotel ##### Wei Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sharon 18 Jul 2025 Liked: Amenities The hotel staff were friendly. The breakfast was very good. ##### Sharon Stayed 2 nights in Jul 2025 ### 8/10 Good #### Allen 8 Jun 2025 Liked: Amenities, property conditions & facilities Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken. ##### Allen Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Rahul 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could. ##### Rahul Stayed 3 nights in Jun 2025 ### 8/10 Good #### Keith 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good sold accommodations. ##### Keith Stayed 2 nights in Apr 2025 ### 8/10 Good #### Christine 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning. ##### Christine Stayed 4 nights in May 2025 ### 10/10 Excellent #### Saeed 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities All good ##### Saeed Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kristi 29 Jul 2025 Liked: Cleanliness, property conditions & facilities We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here. ![](https://a.travel-assets.com/ugc/hotel-reviews/6f1384bd-dd9d-46ff-b236-7fe60342c12a-1753753847487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kristi Stayed 2 nights in Jul 2025 ### 8/10 Good #### Khosrou 22 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bra ##### Khosrou Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Nandish 5 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyes staying & was relaxing. ##### Nandish Stayed 1 night in May 2024 ### 6/10 Okay #### Alberto 15 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities Japanese restaurant top ##### Alberto Stayed 1 night in Nov 2024 ### 6/10 Okay #### Nicola 31 Jul 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Swiss Alps stop off This does not meet the standard you would expect of a 4\* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby. ##### Nicola Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Elisa 7 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Friendly staff. ##### Elisa Stayed 4 nights in Sep 2022 ### 8/10 Good #### Filipinas 20 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bern trip Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well. ##### Filipinas Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Azam 7 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was nice an clean ##### Azam Stayed 1 night in Jun 2024 ### 4/10 Poor #### Johan 20 Jun 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The room was clean and offered a nice view, but that’s about it. Everything else was disappointing, especially considering the high price...definitely not worth it. The breakfast was of very poor quality. This hotel definitely does not meet the standards of a 4-star establishment. Thanks nonetheless to the reception staff, who were kind and professional ##### Johan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Karen 26 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to access many different sites around Bern without needing a car. ##### Karen Stayed 1 night in Feb 2023 ### 8/10 Good #### Verified traveller 31 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great value for money ##### Verified traveller Stayed 1 night in May 2023 ### 10/10 Excellent #### Daniel 10 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop. ##### Daniel Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Roxana 1 Jun 2024 Liked: Amenities Very clean! ##### Roxana Stayed 1 night in Apr 2024 ### 8/10 Good #### Esmeralda A. 12 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent! ##### Esmeralda A. Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Sara 26 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful. ##### Sara Stayed 1 night in Jun 2024 ### 8/10 Good #### MARIJATI 6 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities The family room is in fact 2 separate rooms, with a shared private corridor that can be locked. ##### MARIJATI Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Dinesh 22 Aug 2022 Disliked: Amenities, property conditions & facilities It’s not even 2 star property not sure why it says it’s a 4 star. 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