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Stay KooooK Bern City – Online Check In

3.0 star property
Hotel in Bern

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Photo gallery for Stay KooooK Bern City – Online Check In

Terrace/patio
Library
Library
Front of property
View from room
Stay KooooK Bern City - Online Check In is in historic Bern. Multilingual staff welcomes visitors who enjoy in-room WiFi after exploring the Old City. The foosball table invites friendly competition, and a curated book collection offers quiet relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, free WiFi

Comfort Single Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Hypo-allergenic bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
Daily housekeeping
In-room safe
  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, free WiFi

Superior Family Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Hypo-allergenic bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
In-room safe
Desk
  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Premium Double Room ("Amazing")

Premium Double Room ("Amazing") | 1 bedroom, hypo-allergenic bedding, in-room safe, free WiFi

Premium Double Room ("Amazing")

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Hypo-allergenic bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
In-room safe
Desk
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room ("Big")

Superior Double Room ("Big") | 1 bedroom, hypo-allergenic bedding, in-room safe, free WiFi

Superior Double Room ("Big")

8.8 out of 10
Excellent
(6 reviews)

Highlights

Hypo-allergenic bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
In-room safe
Desk
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room "Cozy"

1 bedroom, hypo-allergenic bedding, in-room safe, free WiFi

Comfort Double Room "Cozy"

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Hypo-allergenic bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
In-room safe
Desk
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

Premium Double Room ("High") | 1 bedroom, hypo-allergenic bedding, in-room safe, free WiFi

Premium Double Room ("High")

8.8 out of 10
Excellent
(5 reviews)

Highlights

Hypo-allergenic bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
In-room safe
Desk
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Zeughausgasse 26, Bern, BE, 3011

What's nearby

  • Federal Palace - 5 min walk - 0.3 miles
  • Kursaal Bern - 8 min walk - 0.5 miles
  • Bern Rose Garden - 16 min walk - 0.9 miles
  • Bern Expo - 5 min drive - 1.8 miles
  • Wankdorf Stadium - 5 min drive - 2.0 miles

Getting around

  • Bern Station - 6 min walk
  • Bern (BRN-Belp) - 25 min drive

Restaurants

  • ‪Da Vinci - ‬2 min walk
  • ‪Luce - ‬1 min walk
  • ‪Il Grissino - ‬1 min walk
  • Café-Bar Turnhalle
  • ‪Restaurant Lötschberg - ‬1 min walk

About this property

Stay KooooK Bern City – Online Check In

Hotel near Wankdorf Stadium
Stay KooooK Bern City – Online Check In provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, express check-in and books
  • Multilingual staff, a table football and smoke-free property
  • Luggage storage
  • Guest reviews say great things about the central location and helpful staff
Room features
All 85 rooms feature comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Heating and daily housekeeping

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Frequently asked questions

Is Stay KooooK Bern City – Online Check In pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Stay KooooK Bern City – Online Check In?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Stay KooooK Bern City – Online Check In?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Stay KooooK Bern City – Online Check In located?

Located in Old City of Bern, this hotel is steps away from French Church, Prison Tower (Kafigturm) and Jackpot Spielcasino Bern. Theater am Zytglogge and Bern Clock Tower are also within 5 minutes. Bern Station is 6 minutes by foot and Bern (ZDJ-Bern Railway Station) is 6 minutes.

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Stay KooooK Bern City – Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 508 reviews
Rating 8 - Good. 82 out of 508 reviews
Rating 6 - Okay. 23 out of 508 reviews
Rating 4 - Poor. 15 out of 508 reviews
Rating 2 - Terrible. 8 out of 508 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its perfect especially for overnight stay. Will come back again!
Stayed 1 night in Aug 2025

10/10 Excellent

MARYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the room is small but everything is too clean and the service was perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment like concept with the shared kitchen and lounge space is a wonderful and the staff was delightful!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. We enjoyed our stay and were impressed by the layout of the room. The location is perfect for seeing all the places of interest in Bern.
Stayed 2 nights in Jun 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable. Convenient for Bern train station
Stayed 3 nights in Jul 2025

10/10 Excellent

Verle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and clean.
Stayed 6 nights in May 2025

10/10 Excellent

Agop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located and convenient to the train station. Rooms are small but very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Zaree

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean. The community area and kitchen was perfect for us. Was also really close by to the train station which was convenient for us. I would definitely stay again if I ever came back to visit .
Stayed 3 nights in Jun 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at this hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, easy check in and central to everything and parking close by although it could get spendy
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Really cool and nice place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Minimalist but everything that yoy need for traveling. Amazing location! Would stay again
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great view, fair price. No complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, love the artworks and everything in this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
A fabulous concept- comfortable, clean and with great facilities.
Stayed 1 night in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our room as well as the common area. There's a kitchen and rooftop that are shared among guests. It was a welcoming, comfortable atmosphere.
Stayed 3 nights in Jun 2025

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. No tv in room.
Stayed 1 night in Jun 2025

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is cozy but small, very convenient location with shops, grocery stores, transportation and main attractions. Guest cards are excellent so you can save some money moving around town. Anicca is such an amazing host. There is a kitchen that can be used in the main lobby with coffee machine, tea, and microwave. Terrace has an amazing view from the city. Online check-in was easy and convenient and hotel keys were on the app for easy access to the facility. I would recommend this hotel.
From hotel terrace
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very central. Fantastic roof terrace with amazing view of the city. Room was small but well designed and very functional. Staff were friendly and helpful. Would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the cooking facilities and lounge area on the first floor. As my room as small it was a good place to relax when I wasn't out and about. I was a little apprehensive about the digital keys on the app at first but it worked very well. I was very pleased to be able to access my room early as it was available and to be able to leave my luggage and continue to use the communal areas for 7 hours between check out for the room and 6pm. Much appreciated as my train was at 4pm. Room was very quiet despite both the hotel and the area being busy. Lovely place to stay. It is also a really convenient 3 mins walk from the station - once you get out of the labarynthine station complex.
Stayed 4 nights in Jul 2025

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access, walkable and via public transport. Highlights were the common area with free tea and coffee and the rooftop area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everythign was perfect, very modern, clean and well located but you gotta have a TV in a hotel room.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel with Virtual check-in and check-out. It is very modern and beautifully designed. Having virtual keys that ypu dont risk to lose is a plus! The common area in the first floor is beautiful and coffee and tea is included. You can also use the kitchen to prepare meals or store your food
Stayed 1 night in Jun 2025