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Overview of Smart Stay Hotel Berlin City - Hostel

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Free WiFi
Free WiFi
Free WiFi
Free WiFi

Smart Stay Hotel Berlin City - Hostel

3 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking available
  • Bar
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSchloss Charlottenburg17 min walk
    Popular LocationKurfürstendamm18 min walk
    Popular LocationMesse Berlin4 min drive
    AirportBerlin (BER-Brandenburg)32 min drive

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Sorry, this property is temporarily unavailable Mon, Mar 01 - Thu, Sep 30.

About this area

Berlin

Located in Berlin's Charlottenburg-Wilmersdorf neighbourhood, Smart Stay Hotel Berlin City - Hostel is in the city centre and near the airport. Theatre of the West and Waldbuhne are cultural highlights, and travellers looking to shop may want to visit Kurfürstendamm and Friedrichstrasse. Looking to enjoy an event or a game? See what's going on at Olympiastadion or Mercedes-Benz Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's convenience for public transportation: Bismarckstrasse U-Bahn is 4 minutes on foot and Richard Wagner Place U-Bahn is 4 minutes.
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Popular Location

What's nearby

  • Schloss Charlottenburg - 17 min walk
  • Kurfürstendamm - 18 min walk
  • Messe Berlin - 4 min drive
  • Kaiser Wilhelm Memorial Church - 4 min drive
  • Berlin Zoological Garden - 8 min drive

Getting around

  • Bismarckstrasse U-Bahn - 4 min walk
  • Berlin-Charlottenburg Station - 15 min walk
  • Berlin (BER-Brandenburg) - 29 min drive

Restaurants

  • Milchbubis - 3 min walk
  • Hamy Sophie - 4 min walk
  • Taverna Elena - 4 min walk
  • Kien-Du-Kiang-Thong - 5 min walk
  • Rosati - 5 min walk

About this property

Smart Stay Hotel Berlin City - Hostel

3-star Berlin hotel in Charlottenburg-Wilmersdorf, near Kurfürstendamm
A bar/lounge, a coffee shop/café and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance. All 50 rooms offer in-room free WiFi, flat-screen TVs with satellite channels, and hairdryers. Guests will also find showers and phones.
Smart Stay Hotel Berlin City - Hostel offers 50 forms of accommodation with a hairdryer. 32-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower. This Berlin hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike rentals

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Russian
  • Spanish

More

  • Smoke-free property

Room amenities

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

More

  • Phone

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 March 2021 to 30 September 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Smart Stay Berlin City
Smart Stay City
Smart Stay Hotel
Smart Stay Hotel Berlin City
Smart Stay Hotel City
Smart Stay Hotel Berlin City Hostel
Smart Stay Hotel Hostel
Smart Stay Berlin City Hostel
Smart Stay Hotel Berlin City - Hostel Hotel
Smart Stay Hotel Berlin City - Hostel Berlin
Smart Stay Hotel Berlin City - Hostel Hotel Berlin

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 122 out of 461 reviews
5 - Excellent 26%
Rating 4 - Good. 214 out of 461 reviews
4 - Good 46%
Rating 3 - Okay. 94 out of 461 reviews
3 - Okay 20%
Rating 2 - Poor. 19 out of 461 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 461 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
great people in the staff. lovely common area. great location. clean rooms
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
great staff
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

3/5 Okay

Disliked: Property conditions & facilities
It is in the good location for public transport such as Metro and shops. However, It operats as half hotel anc half hostel. There is no lockers in the ho bedrooms for thr hostel guests. No facilities and no easily accessing drinking water, hot water or fridge for hostel guests. Some staff are friendly but lack of trainings to provide sufficient information to English speaker guests. Some of members of staff are very new to Berlin or they are not familiar about Berlin city. The taxi company and driver are rude, aggressive and disrespectful towards English female service users.
Stayed 13 nights in Dec 2019