Title: Ootel.com Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ootel.com Hotel connected to a shopping centre in Berlin with a restaurant ## Photo gallery for Ootel.com ![Reception - Ootel.com (Berlin)](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/333e9273.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Ootel.com (Berlin)](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/03394d02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Non Smoking | Free WiFi, bed sheets - Ootel.com (Berlin)](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/b374ca3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Ootel.com (Berlin)](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/02ada97d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Ootel.com (Berlin)](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/0a0830e8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ootel.com puts visitors steps from key attractions like Berlin TV Tower and DDR Museum. Guests can use in-room WiFi, relax in the garden, or enjoy meals at the on-site restaurant. The staff provides helpful tour assistance and luggage storage services. ## Reviews 4.0 ## Popular amenities - Breakfast available - Parking available - 24/7 front desk - Free WiFi - Restaurant £44 includes taxes & fees 13 Dec - 14 Dec ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=36906633&PinnedHotelID=36906633&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=36906633&PinnedHotelID=36906633&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=36906633&PinnedHotelID=36906633&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=36906633&PinnedHotelID=36906633&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=36906633&PinnedHotelID=36906633&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=36906633&PinnedHotelID=36906633&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=36906633&PinnedHotelID=36906633&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=36906633&PinnedHotelID=36906633&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Double Room, Non Smoking ![Double Room, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/b374ca3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking ### Highlights Garden Private bathroom Rainfall showerhead - 161 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Double Room, Non Smoking, Garden View ![Double Room, Non Smoking, Garden View | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/b5ba33f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking, Garden View ### Highlights Garden Private bathroom Rainfall showerhead - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room, Non Smoking ![Twin Room, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/9a4658ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking ### Highlights Garden Private bathroom Rainfall showerhead - 161 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Twin Room, Non Smoking, Garden View ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/dd5e601d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking, Garden View ### Highlights Garden Private bathroom Rainfall showerhead - 161 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Quadruple Room, Non Smoking ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/1c0af805.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Non Smoking ### Highlights Garden Private bathroom Rainfall showerhead - 172 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed ### View all photos for Quadruple Room, Non Smoking, Garden View ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/d7c5e300.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Non Smoking, Garden View ### Highlights Garden Private bathroom Rainfall showerhead - 172 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed ### View all photos for Room, Non Smoking (6 Beds) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/3eda20df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Non Smoking (6 Beds) ### Highlights Garden Private bathroom Rainfall showerhead - 183 sq ft - Sleeps 6 - 1 Double Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds ### View all photos for Room, Non Smoking, Garden View (6 Beds) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/3eda20df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Non Smoking, Garden View (6 Beds) ### Highlights Garden Private bathroom Rainfall showerhead - 183 sq ft - Sleeps 6 - 1 Double Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds ### View all photos for Room, Non Smoking (8 Beds) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/3eda20df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Non Smoking (8 Beds) ### Highlights Garden Private bathroom Rainfall showerhead - 194 sq ft - Sleeps 8 - 1 Double Bed and 3 Single Bunk Beds OR 4 Single Bunk Beds ### View all photos for Room, Non Smoking, Garden View (8 Beds) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/3eda20df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Non Smoking, Garden View (8 Beds) ### Highlights Garden Private bathroom Rainfall showerhead - 194 sq ft - Sleeps 8 - 1 Double Bed and 3 Single Bunk Beds OR 4 Single Bunk Beds ### View all photos for Shared Dormitory, Men only, Non Smoking, Garden View (6 Beds) ![Shared Dormitory, Men only, Non Smoking, Garden View (6 Beds) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/c9077832.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shared Dormitory, Men only, Non Smoking, Garden View (6 Beds) ### Highlights Garden Private bathroom Rainfall showerhead - 183 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Shared Dormitory, Men only, Non Smoking, Garden View (10 Beds) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906633/6ffce6ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shared Dormitory, Men only, Non Smoking, Garden View (10 Beds) ### Highlights Garden Private bathroom Rainfall showerhead - 205 sq ft - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/1000000/570000/562500/562456/58b920bb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Berlin - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBerlin-Hotels-Ootelco.h36906633.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBerlin-Hotels-Ootelco.h36906633.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.52510%2C13.53010&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Wvi4-_6gMIFS_HFRQ9o5TVFF8no=) Allee der Kosmonauten 32, Berlin, Berlin, 12681 #### What's nearby - Bim and Boom Children's Playground \- 3 min walk \- 0.2 miles - Tierpark Berlin \- 4 min drive \- 1.2 miles - Eastgate Shopping Centre \- 4 min drive \- 1.7 miles - Friedrichsfelde Cemetery \- 4 min drive \- 1.1 miles - Friedrichsfelde Palace \- 5 min drive \- 1.9 miles #### Getting around - Beilsteiner Straße Tram Stop - 1 min walk - Berlin-Lichtenberg Station - 7 min drive - Berlin (BER-Brandenburg) - 43 min drive #### Restaurants - ‪IKEA Restaurant Berlin-Lichtenberg - ‬4 min drive - ‪IKEA Hotdog Stand - ‬4 min drive - ‪McDonald's - ‬4 min drive - ‪Cafeteria HWR Berlin - ‬5 min drive - ‪Glashauscafé - ‬4 min drive ## About this property ### Ootel.com Hotel near Alexanderplatz Located close to Berlin TV Tower and DDR Museum, Ootel.com provides a garden and a restaurant. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - A vending machine, a 24-hour front desk and tour/ticket information - A lift, luggage storage and barbecues Room features All 154 rooms include amenities such as free WiFi. Extra amenities include: - Bathrooms with rainfall showers and toilet paper - Private fenced gardens and housekeeping ## Similar properties ![Basic Double or Twin Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/54000000/53590000/53585600/53585536/b023f924.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Happy Hotel Berlin Schöneberg - Free WiFi - Parking available - Housekeeping 7.0 Good 52 reviews £65 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=53585536&PinnedHotelID=53585536&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/54000000/53210000/53204900/53204806/f210d5c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEOHOSTEL Berlin Köpenick - Breakfast included - Free WiFi - Parking available - Bar 6.4 289 reviews £47 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=53204806&PinnedHotelID=53204806&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, 1 King Bed, Non Smoking | Memory-foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/39000000/38400000/38394200/38394146/cb776ed1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 364.Berlin Kreuzberg - 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29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=2294631&PinnedHotelID=2294631&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/16000/15991/5374c416.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hostel Berlin Urban Neukölln - Free WiFi - Air conditioning - Breakfast available - Business services 8.0 Very good 649 reviews £62 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=15991&PinnedHotelID=15991&HadPinnedHotel=true®ionId=-1&adults=2) ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1850000/1840100/1840084/febd648c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St Christopher's Berlin Alexanderplatz - Hostel Mitte - Free WiFi - Restaurant - Breakfast available - Bar 8.0 Very good 283 reviews £42 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1840084&PinnedHotelID=1840084&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4540000/4539000/4538932/00922183.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heart of Gold Hostel Berlin Mitte - Free WiFi - Breakfast available - Parking available - Bar 8.2 Very good 334 reviews £36 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4538932&PinnedHotelID=4538932&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Free in-room WiFi has a 1-device limit ### Parking and transport - Electric car charging station on site - Free offsite parking within 164 metres - Street parking available - Uncovered parking on site (EUR 7 per night) - RV/bus/lorry parking (surcharge) on site - Limited on-site parking ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 9 to 9 for adults and EUR 4.50 to 9 for children - A restaurant ### Restaurants on site - Bos Bistro ### Conveniences - 24-hour front desk - ATM - Luggage storage - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden ### Accessibility - Lift ### More - 6 floors - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Rainfall showerhead - Shower - Toilet paper - Towels provided ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 AM Early check-in subject to availability Early check-in is available for a fee ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - An effective city/local tax rate of 8.025 per cent will be charged We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 9 to 9 for adults and EUR 4.50 to 9 for children - Uncovered self-parking fee: EUR 7 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - Deutschland This property accepts credit cards, debit cards and cash Long-term renters welcome Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Alcohol is not served at this property Free in-room WiFi has a 1-device limit ### Property is also known as Ootel.co Hostel/Backpacker accommodation Berlin Ootel.co Berlin Ootel.co Hostel/Backpacker accommodation Ootel.co Ootel.com Hotel Ootel.com Berlin Ootel.com Hotel Berlin ## Frequently asked questions ### Is Ootel.com pet-friendly? ### How much does it cost to stay at Ootel.com? ### How much is parking at Ootel.com? ### What time is check-in at Ootel.com? ### What time is check-out at Ootel.com? ### Where is Ootel.com located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ootel.com Reviews ## Reviews 4.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 35 6 - Okay 53 4 - Poor 56 2 - Terrible 185 ### 4.2/10 Cleanliness ### 4.8/10 Staff & service ### 3.6/10 Amenities ### 3.8/10 Property conditions & facilities ### 4.0/10 Eco-friendliness ## Reviews ### 8/10 Good #### Shireen 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and neat. Affordable. ##### Shireen Stayed 14 nights in Nov 2025 ### 2/10 Terrible #### Tasnim 15 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I didn't like it at all because the heaters didn't work, and it was very cold at night in October. I got sick. ##### Tasnim Stayed 1 night in Oct 2025 ### 6/10 Okay #### Cong 25 Apr 2024 Liked: Cleanliness, staff & service The staffs are fine, but the facilities are simple. ##### Cong Stayed 1 night in Apr 2024 ### 4/10 Poor #### Rosana 16 Oct 2024 Disliked: Cleanliness, property conditions & facilities Unless one is desperate or is young and in a group this hotel made me feel very unsafe. ##### Rosana Stayed 1 night in Oct 2024 ### 6/10 Okay #### Courtney 19 May 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Good but needs improvement Need to get a better toilet seat and pillows need replacing and lastly the floor needs to be cleaned better either then that it was a very good stay. ##### Courtney Stayed 2 nights in May 2024 ### 2/10 Terrible #### Normann 27 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The most unpleasant accommodation in 40 years of business travel in Germany. ##### Normann Stayed 3 nights in Sep 2024 ### 8/10 Good #### Vitalii 19 Apr 2024 Liked: Cleanliness, staff & service, amenities An upgraded GDR time hotel; an clean and pleasant place to be, with big windows and good transportation options. The sole electricity connection in a room and really old and worn bathroom equipment can pose a bit of problem. ##### Vitalii Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Caleb 14 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bed bugs and roaches ##### Caleb Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Jeff 26 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was dirty. Nowhere to hang clothes. Room claustrophobic and small. ##### Jeff Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Tootsie 17 Sept 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The chairs are dirty and there’s no bathmat with open shower wetting everywhere ##### Tootsie Stayed 1 night in Sep 2024 ### 4/10 Poor #### James 28 Jan 2023 Disliked: Staff & service, amenities, property conditions & facilities Not the cleanest , the lift was broken ,and no hot water or heating at all in the hotel ##### James Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Hans-Ivar 17 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Berlin bad experience Crazy situation in Berlin with many cancelled flights and big conference so very few hotels available. Considering the standard the most expensive hotel I have been visit . Strange airport with low class food for high prices. General impression of Berlin is bad organization, rude people and very un-clean. ##### Hans-Ivar Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Marius 18 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Even if you are a «happy go Lycky» kind of person you are going to hate this place. Check in takes forever, bathrooms are Worse then public toilets. No Lighting and they only want cash. Stay away, There are better hostels in Berlin ##### Marius Stayed 1 night in Sep 2024 ### 4/10 Poor #### Tomasz 3 Mar 2024 Liked: Staff & service Disliked: Amenities Heat was not working. No towels ##### Tomasz Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Anh 6 Mar 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Really bad ##### Anh Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Roy 19 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel scam in Berlin. This is more a scam than a hotel. The place is quite intimidating and so are the entourage hanging out in the lobby. They seemed to belong to the hotel in some way but did not seem to work and at some point, one of them had an argument with the receptionist when he tried to take with him the heater that was heating the reception. The room was so dirty on the floor that walking around barefoot made your feet black as you can see from the image when I scraped it against the bed. ![](https://a.travel-assets.com/ugc/hotel-reviews/A91442CCCCFB3FEC03E493ED2D76961B7752F5741729374540300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Roy Stayed 1 night in Oct 2024 ### 2/10 Terrible #### James 20 Mar 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities AVOID. You could hear everything happening 5 units down and in between. The non smoking room smelled so heavily of smoke I struggled to sleep. There were multiple arguments happening which concerned me. No heat. Just a white room. When someone in the next room arrived it sounded like they were in our room. The walls are so thin. ##### James Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Verified traveller 7 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It's like being in a freezer. The service that refuses to take responsibility for everything. The heating system is not good. The room cannot be changed because it is the whole hotel. But the hotel said that they had informed us before booking, but there was no message informing us before booking and we could not cancel. They also said that we did not read it clearly. This kind of service has never been encountered since booking a hotel in the past 10 years. ##### Verified traveller Stayed 7 nights in Feb 2025 ### 4/10 Poor #### Thomas 29 Nov 2025 Disliked: Amenities, property conditions & facilities Das erste Zimmer was uns zugewiesenen wurde war muffig und es gab dort Schimmel. Als meine Freundin zur Rezeption ging und dies erklärte bekamen wir anstandslos ein anderes Zimmer in einer höheren Etage. Dieses Zimmer war in Ordnung. Die Matratze war sehr unbequem und hart. Des Weiteren funktionierte wie im ersten Zimmer die Heizung nicht. ( Herbstende) Der Preis war im Vorfeld gering. 2 Personen, ein Doppelzimmer. Nicht desto trotz ist das Hotel bis auf die freundliche Frau ( Rezeption, Abend 28.11.) nicht zu empfehlen. ##### Thomas Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Md Alimul 24 Nov 2025 Omg disgusting hotel I never go again this place if someone ##### Md Alimul Stayed 1 night in Nov 2025 ### 4/10 Poor #### Kristina 24 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Ich war 11 Tage Gast im Ootel und im gesamten Zeitraum wurde weder mein Mülleimer geleert noch wurde einmal mein Zimmer gefegt bzw. Staub gesaugt. Es standen zwei Liegen drin, deren Stoff schon teilweise in Fetzen herunterhing. Und auf diese Liegen wurde jeweils eine dicke Schaumstoffauflage gelegt. Es gab wohl auch Frühstück, worauf man mich nicht hingewiesen hat oder mir wenigstens die Frühstückszeit genannt hätte. Heute bei meiner Abreise sah ich das Buffet, welches im Foyer vor der Rezeption aufgebaut war. Hygienisch für mich inakzeptabel, weil dort neue Gäste empfangen und Abreisende auschecken. Ich werde dort niemals wieder Gast sein. Das Preis-Leistungs-Verhältnis stimmt absolut nicht. ##### Kristina Stayed 12 nights in Sep 2025 ### 2/10 Terrible #### Carmelo 17 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities Das Bett war voller Bettwanzen. Ich habe an den Beinen und Armen bisse von den Bettwanzen und ein unheimliches jucken. ##### Carmelo Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### pascal 14 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Je trouve sa inadmissible d’avoir un mariage sans prévenir nous avons la chambre juste au dessus de la salle de mariage que vous louer on et venue pour se reposer on peux même pas dormir sa tranble dans notre chambre . La salle de bain c’est inadmissible aussi c’est moisie dans les joins je peux même pas me laver dans la chambre sa sans la cigarette inadmissible aussi nous somme dans l’obligation de changer d’hôtel on doit cherche un nouvel hôtel à la dernière minute c’est pas correct du tout je vais donc envoyer un mail à expédia pour dire que rien ne va dans votre hôtel. nous sommes partis de l’hôtel le jour même j’ai dû relouer une autre chambre près de Berlin, je vais voir pour demander un report Total de l’hébergement ##### pascal Stayed 5 nights in Sep 2025 ### 2/10 Terrible #### Jan 10 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Unter der Gürtellinie, hier wird die Menschenwürde angegriffen. Die Betten sind voller Bettwanzen, und das Abflussrohr geht durchs Zimmer. Ein Heiden, Lärm von anderen Bewohnern. Sauforgien und so weiter. 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