Located near the beach, Mercure Hotel MOA Berlin is in Mitte neighbourhood and is connected to a shopping centre. Berliner Philharmonie and DDR Museum are cultural highlights, and travellers looking to shop may want to visit Friedrichstrasse and Kurfürstendamm. Travelling with kids? Make time for Zoo Berlin, or head to an event or a match at Olympiastadion.
Family-friendly hotel connected to a shopping centre in Berlin with fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Mercure Hotel MOA Berlin offers 336 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Languages spoken
English, German, Polish, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (EUR 15 per day; includes in/out privileges)
Wheelchair-accessible parking available
On-site parking includes off-street options
Food and drink
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 22 for adults and EUR 11 for children
1 restaurant
1 bar
Room service available
Restaurants on site
MOA.EAT
Things to do
Bike rentals
Fitness centre
Hiking/biking trails
Shopping
Family friendly
Free cots/infant beds
Corner/local shop
Fridge (on request)
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Business services
24-hour business centre
Computer station
Conference centre (80730 square feet of space)
Meeting rooms - 40
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At check-in, guests must provide a record of full COVID-19 vaccination
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 25 per pet (varies based on length of stay)
Welcoming dogs and cats only
3 per room
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 30 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
Self-parking fee: EUR 15 per day (in/out privileges)
Pet fee: EUR 25 per pet (varies based on length of stay)
Rollaway bed fee: EUR 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA
Overall score and ratings
4.4
Excellent
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Staff was rude.
Bar and restaurant were closed when supposed to be open.
Would be adked to put on a mask although none of the staff walking around had one.
Much of the amenities were closed although restrictions had been lifted.