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Reviews of Hotel am Jägertor Potsdam

4 out of 5
Hotel am Jägertor Potsdam
Hegelallee 11, Potsdam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 92 out of 172 reviews" "
Rating 8 - Good. 68 out of 172 reviews" "
Rating 6 - Okay. 9 out of 172 reviews" "
Rating 4 - Poor. 1 out of 172 reviews" "
Rating 2 - Terrible. 2 out of 172 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SADAO

Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Loved the location. The breakfast spread was excellent. The reception staff were friendly and helpful, but some of the younger staff seemed to be either on work experience or just very inexperienced, particularly when serving at the bar.
Stayed 4 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Mar 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience at the hotel was relaxed, and the staff were very accommodating and spoke excellent English.
Stayed 4 nights in Feb 2023

2/10 Terrible

Matthew

Stayed 1 night in Oct 2022

10/10 Excellent

Thomas, WASHINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2022

10/10 Excellent

Thomas, WASHINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2022

10/10 Excellent

Linda, Princeton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
Lovely hotel in a perfect location; the beautiful Jägertor in front and just across the road the beautiful old town of Potsdam with such a great variety of restaurants in a 5 minute walking distance. Add another 5 minutes and you're in the amazing Sanssouci park which hosts more palaces, churches, fountains and follies than most countries. Due to Corona, services were limited within the hotel but we had a great breakfast in our room, everything was very quiet, clean and the hotel had a nice luxurious feel to it without being pretentious. Next time we're visiting Potsdam, we'd definitely chose to stay here again!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
All very nice. Not yet found much hospitality in Germany though
Stayed 2 nights in Oct 2019

10/10 Excellent

Risto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel next to the center whit privat pa
Great place to rest. Next to the city center and walking distance to attractions. You can park your motorcycle in the courtyard
Stayed 1 night in Jul 2019

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great A/C. Great wifi. Good location. A bit far by foot from the Science Park.
Stayed 1 night in Jun 2019

8/10 Good

J Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Potsdam hotel
The hotel is beautiful, an old beautifully restored building. The people were friendly. Everything was very clean. The room was quiet if the windows were closed but the street below is nosy, even in the middle of the night. That would have been ok if the thermostat worked, but it didn't. As a result, the room was too warm for my liking for sleeping. Breakfast was delicious. The location of the hotel is awesome. We walked all over Potsdam easily!
Stayed 2 nights in May 2019
Response from René Dabberdt, Director on 3 Jun 2019
Dear guest, thanks a lot for the time you spent in this assessment. We are very glad to read, that you enjoied your stay although we had technical problems with the aircondition. We are looking forward to welcome you again soon. Yours sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from R. Dabberdt, Direktor & Gastgeber on 24 May 2019
Herzlichen Dank für Ihr Feedback!

10/10 Excellent

fn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from R. Dabberdt, Direktor & Gastgeber on 22 May 2019
Herzlichen Dank für diese wunderbare Bewertung und Ihren Aufenthalt in unserem Hause. Kommen Sie bald wieder!

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from R. Dabberdt on 20 Mar 2019
Sehr geehrter Gast, herzlichen Dank für Ihre Bewertung. Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben und hoffen, Sie bald wieder in Potsdam und in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous hotel with a great location
Stayed 2 nights in Sep 2018
Response from R. Dabberdt on 2 Oct 2018
Dear guest, thanks a lot for this wonderful assessment! We are looking forward to welcome you again soon! Yours sincerely R. Dabberdt General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
The hotel was beautiful and centrally located. The staff was wonderful and the staff was very friendly. The rooms were very clean and our room had a nice courtyard view.
Stayed 3 nights in Mar 2018

6/10 Okay

Lawrence, Kansas City Missouri

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel in Potsdam
Was fine till I had trouble with my card at checkout, due to all of the Identity hacks in USA my bank was being extra cautious and suspended my card due to suspicious activity on it, thank goodness because threat was real. Instead of trying to help me resolve the problem, i.e letting me use the phone to contact my banks stateside, one of the front desk women became surly and extremely belligerent. Absolutely no consideration given, won't be going back!
Stayed 2 nights in Oct 2017

8/10 Good

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel, good room, close to everything.
Hotel was exactly as described in the photos, great condition and well appointed. I learned on this trip that almost all double rooms in Germany are 2 x single beds pushed together, in some cases separate beds. This was the case but the hotel gladly made it up as a double (although there was a gap in mattresses the bedding held it together, and I was happy with this). The bathroom was very clean and well maintained, and high quality finishes. Only 2 minor comments - the room needs a luggage rack and the air conditioning is only set to work from 1 June each year, so if its warm in May you need to open the windows and facing the road this was a problem with noise. Overall the stay was enjoyable, the hotel is immediately across the road from the Jagor Tor (Hunters Gate) and close to the town centre, restaurants and shops, but just far enough away to be feel away from it. This is a hotel I would happily rebook.
Dear guest, thanks a lot for this good assessment. We are glad to read, that you enjoyed your stay in our hotel and in Potsdam. Due to the air condition we apologize for the inconveniences you had. It did not work because of the rebuilding of our wellness area, normally it works summers and winters. We can now assure you, that it is working probably! We are looking forward to welcome you again. Yours sincerely R. Dabberdt Director of the Hotel Am Jägertor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

JP, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Lovely!!!
The hotel is impeccable, modern, inviting, comfortable and very very clean. Perfect location: best restaurants and shopping just across the main street, and 10 minute walk from Sanssouci Park. I booked my room through hotel.com; and what a surprise, I had complimentary breakfast and Wi-Fi. The breakfast buffet was wonderful, a combination of hot and cold selections. The staffs were very nice and friendly. I had a quiet room in a private corner, looking down at the court.

10/10 Excellent

Rob, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Berlin suburbs
A little too far from the centre of Berlin but made up for by the hotel itself and a lovely range of eateries in the area. Would recommend it but make sure you buy a travel pass as you do need to travel a lot!

8/10 Good

Gilly, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Potsdam
A lovely hotel, great location that's handy for the main shopping street in Potsdam - which is a beautiful town. Just a short walk to the central square where you can get sightseeing tour buses for 12 euros, taking you around all the beautiful palaces in the area (and there are plenty!)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to city center and Sanssouci
I found the staff quite pleasant and helpful, and the hotel quite nice. Did not eat at the restaurant as I found the menu a bit too sophisticated (and expensive) for my taste. Plenty of good restaurants around. Very clean and quiet. Flying solo on this trip but would like to bring my wife back here sometime. Overall quite satisfied.

8/10 Good

Guest, London

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Great hotel, classic style and friendly staff. In a perfect location for seeing all of Potsdam. They gave me a disabled access room though next to reception, when the hotel want full. Hotels.com should make sure this doesn't happen - good prices shouldn't mean bad room.

10/10 Excellent

Dave, Cardiff, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel in a good location.
Very high quality hotel in a very good location, close to restaurants and public transport. Hotel restaurant is of a very high quality, the food was excellent! Good bathroom and comfortable beds, all very clean and new looking.

10/10 Excellent

Vonnie, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet base for sightseeing
Lovely hotel. We had balcony overlooking the main street but was still quiet. Easy to access from the railway station by bus or tram. Within easy walking distance of Sansoucci park and great variety of eating places. Ate dinner in the hotel one night which was excellent but expensive. We were a bit concerned about being out of Berlin but turned out to be good choice as transport links are excellent. We would definitely recommend this hotel.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and will visit again, hotel am Jagertor
The first room I was given seemed to have been used by a smoker (they must have opened the balcony doors and smoked out the window) I mentioned this and was given a new room immediately. The room was extremely clean and very quiet. The hotel staff we very friendly and the breakfast buffet was great offering lots of choice of good food. It is in an excellent location. I was very pleased with my stay and will book here again when I am Potsdam next.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a pretty setting.
Truely lovely hotel with excellent service and staff. We spent a lovely 5 days as part of a romantic getaway. It was a great place for such a trip. Clientel was mainly couples and elderly. Kids would surely have been treated well. However all the polished brass and gold accessories all over, would probably be too much of a temptation for little hands. When booking ask for a balcony if possible. We did and got a lovely quite large room with a desk and extra seating. Yes, bed is probably only 140-160 cm across, but very comfortable indeed. Lovely personalised letter end complimentary water bottle at arrival. Breakfast is included and quite lovely. Large buffee with many variations, and no empty trays in sight regardless of timing. Wifi is free but codes only last 24 hrs. Location is perfect. Trams and busses only 5 min slow walking away. Train station a short tram ride away (5 min). Best tip is to buy the Tourist Welcome Card for ca 35 EUR which gives free access to all transport (including in/to Berlin). Nearby parks, shopping and restaurants give plenty of options for tourists that want to stay local. All in all an excellent place and a lovely hotel wich we are happy to recomend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Helmut, Melbourne, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small luxury
This has to be one of the most beautiful small hotels in Potsdam if not Berlin. The rooms are gorgeous, the bathrooms small but lovely and efficient. The decorators had a free hand and the result is outstanding. Add to this the sumptous breakfast and the star class dinners in a classy dining room and there are no complaints. Even the garage is well laid out if you have a bigger car.

10/10 Excellent

John, Corpus Christi, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantik Hotel Am Jaegertor
This was probably the best hotel experience of our entire trip. Staff very courteous and helpful. Room large, spotless, big bathroom and shower. Excellent location, wish we could have stayed longer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Enrico

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto veramente perfetto, personale gentilissimo e simpatico, ci vediamo il prossimo anno
Stayed 4 nights in Mar 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Erik B.

Stayed 1 night in Nov 2023

8/10 Good

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Bent

Stayed 1 night in Jul 2023

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhige und angenehme Atmosphäre! Sehr sauber! Betten waren bequem und haben nicht geknarrt. Das Servicepersonal war sehr nett.
Stayed 2 nights in Feb 2023

10/10 Excellent

Horst

Stayed 2 nights in Nov 2022

10/10 Excellent

Leonardo, México

Stayed 2 nights in Sep 2022

8/10 Good

Heiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider war das Zimmer sehr klein für die Nutzung eines Rollstuhls, obwohl dieses schriftlich angekündigt worden. Zudem war der Parkplatz im Außenbereich schwer zu erreichen, die Rampe war für den Rollstuhl zu rutschig und und zu steil. Der Ausgang war daran anschließend stets durch parkende Fahrzeuge versperrt. mfG H.S.
Stayed 3 nights in Sep 2022

10/10 Excellent

Dr. Pfister,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage, freundliches Personal
Stayed 1 night in Jun 2022