Title: DORMERO Hotel Berlin Ku'damm Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=72451&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # DORMERO Hotel Berlin Ku'damm Travelers can find balance at this boutique Berlin hotel, where the serene spa offers relaxation while the modern gym provides energizing workouts ## Photo gallery for DORMERO Hotel Berlin Ku'damm ![Terrace/patio - DORMERO Hotel Berlin Ku'damm (Berlin)](https://images.trvl-media.com/lodging/1000000/80000/72500/72451/b5cfaf75.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - DORMERO Hotel Berlin Ku'damm (Berlin)](https://images.trvl-media.com/lodging/1000000/80000/72500/72451/3f893477.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - DORMERO Hotel Berlin Ku'damm (Berlin)](https://images.trvl-media.com/lodging/1000000/80000/72500/72451/3b12fd23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - DORMERO Hotel Berlin Ku'damm (Berlin)](https://images.trvl-media.com/lodging/1000000/80000/72500/72451/a333775f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness studio - DORMERO Hotel Berlin Ku'damm (Berlin)](https://images.trvl-media.com/lodging/1000000/80000/72500/72451/c6a9b267.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies DORMERO Hotel Berlin Ku'damm offers a peaceful escape in central Berlin with a garden and spa. Guests can relax on the sunny terrace, unwind in the sauna, or stay fit at the 24-hour gym. Practical services include dry cleaning, concierge assistance, and tour booking help. ## Reviews 7.0 Good ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Gym - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=72451&PinnedHotelID=72451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=72451&PinnedHotelID=72451&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=72451&PinnedHotelID=72451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=72451&PinnedHotelID=72451&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=72451&PinnedHotelID=72451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=72451&PinnedHotelID=72451&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=72451&PinnedHotelID=72451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=72451&PinnedHotelID=72451&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ### View all photos for Suite ![Suite | Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/80000/72500/72451/21138a55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 7.4 Good 3 reviews ### Highlights Soundproofed Free minibar items HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Separate bedroom Separate bath and shower - 700 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Standard Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/80000/72500/72451/bb67479a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.8 Good 11 reviews ### Highlights Soundproofed Free minibar items HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Shower/bath combination Private bathroom - 108 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite | Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/80000/72500/72451/811de7e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Free minibar items HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Separate bedroom Shower/bath combination - 484 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/91000000/90890000/90888100/90888030/2d10aacc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hoxton Berlin West Berlin Centre - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 533 reviews £114 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Berlin-Hotels-The-Hoxton-Charlottenburg.h90888030.Hotel-Information?chkin=2026-1-2&chkout=2026-1-3&rm1=a2®ionId=179892&destination=Berlin (and vicinity)&destType=MARKET&latLong=52.51384,13.35008&searchId=654592f1-e1cf-48de-bc37-6beb659d42fb&top_cur=GBP) Ad ![Front of property – evening/night](https://images.trvl-media.com/lodging/5000000/4710000/4703000/4702957/d9b762b7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Berlin – Ku’damm by IHG West Berlin Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBerlin-Hotels-DORMERO-Hotel-Berlin-Kudamm.h72451.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBerlin-Hotels-DORMERO-Hotel-Berlin-Kudamm.h72451.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.50086%2C13.33383&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XCv7B4dElpL0OW7gPwNlqeEmkeU=) Eislebener Str. 14, Berlin, BE, 10789 #### What's nearby - Kurfürstendamm \- 4 min walk \- 0.3 miles - Kaiser Wilhelm Memorial Church \- 6 min walk \- 0.4 miles - Kaufhaus des Westens \- 6 min walk \- 0.4 miles - Europa Center \- 7 min walk \- 0.4 miles - Zoo Berlin \- 11 min walk \- 0.6 miles #### Getting around - Augsburger Strasse U-Bahn - 4 min walk - Lietzenburger Str. Uhlandstr. Bus Stop - 8 min walk - Berlin (BER-Brandenburg) - 27 min drive #### Restaurants - ‪Doubletree Bar - ‬4 min walk - ‪Le Faubourg - ‬4 min walk - ‪Come Buy Bubble Tea - ‬5 min walk - ‪Hasir Restaurant - ‬3 min walk - ‪Doubletree Restaurant - ‬4 min walk ## About this property ### DORMERO Hotel Berlin Ku'damm Boutique hotel near Kurfürstendamm Located close to Zoo Berlin, DORMERO Hotel Berlin Ku'damm provides a terrace, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a sauna. Additional perks include: - Self-parking (surcharge), express check-out and meeting rooms - Tour/ticket information, luggage storage and a billiards/pool table - Smoke-free property, multilingual staff and a front desk safe Room features All 72 rooms boast comforts such as pillow menus and free stocked minibars, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - 55-inch HDTVs with digital channels - Daily housekeeping and desks ## Similar properties ![Junior Suite, Ground Floor | Living room | 72-cm flat-screen TV with cable channels, TV, iPod dock](https://images.trvl-media.com/lodging/2000000/1640000/1632200/1632161/62d8c8fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Adele Prenzlauer Berg - Free Wi-Fi - Housekeeping - Soundproof rooms 8.4 Very good 144 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1632161&PinnedHotelID=1632161&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/113000000/112060000/112054700/112054698/81901408.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Abion Villa Suites Mitte - Spa - Restaurant - Gym - Parking available [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=112054698&PinnedHotelID=112054698&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/7000000/6640000/6632300/6632232/6f9e4951.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Augusta West Berlin Centre - 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Pool - Spa - Pet-friendly - Free Wi-Fi 9.2 Wonderful 1,001 reviews £89 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=5619&PinnedHotelID=5619&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (EUR 25 per day; includes in/out privileges) - Limited on-site self parking ### Things to do - 24-hour gym - Billiards/pool table - Full-service spa - Piano - Sauna ### Family friendly - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - Lift ### More - 1 building - 5 floors - Built in 1991 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 55-inch flat-screen TV with digital channels ### Food and drink - Free bottled water - Free stocked minibar - Room service ### More - Desk - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 3:00 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions The front desk is open daily from 1:00 PM - 3:00 AM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 40.00 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - An effective city/local tax rate of 8.025 per cent will be charged We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: EUR 25 per day (in/out privileges) - Rollaway bed fee: EUR 40.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply ### Property is also known as Berlin Brandenburger Berlin Brandenburger Hof Brandenburger Berlin Brandenburger Hof Brandenburger Hof Berlin DORMERO Brandenburger Hof DORMERO Brandenburger Hof Berlin DORMERO Hotel Berlin DORMERO Hotel Brandenburger Hof DORMERO Hotel Brandenburger Hof Berlin Brandenburger Hof Hotel Berlin DORMERO Hotel Berlin Ku'damm DORMERO Hotel Ku'damm DORMERO Berlin Ku'damm DORMERO Ku'damm Dormero Berlin Ku'damm Berlin DORMERO Hotel Berlin Ku'damm Hotel DORMERO Hotel Berlin Ku'damm Berlin DORMERO Hotel Berlin Ku'damm Hotel Berlin ## Frequently asked questions ### Is DORMERO Hotel Berlin Ku'damm pet-friendly? ### How much is parking at DORMERO Hotel Berlin Ku'damm? ### What time is check-in at DORMERO Hotel Berlin Ku'damm? ### What time is check-out at DORMERO Hotel Berlin Ku'damm? ### Where is DORMERO Hotel Berlin Ku'damm located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## DORMERO Hotel Berlin Ku'damm Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 7.4 Amenities ### 7.0 Staff & service ### 7.6 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 50 8 - Good 36 6 - Okay 26 4 - Poor 20 2 - Terrible 26 ## Reviews ### 10/10 Excellent #### Jenni 16 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was close by everything and the U-bahn station was really close, also walking distance from kudam. Really clean and nice staff ##### Jenni Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### David 22 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel . ##### David Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Alexander 19 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Very comfortable, nice stylish hotel. I love any hotel that has a resident cat in the lobby :) ##### Alexander Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Ed 5 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel on a quiet steer just a few blocks from all the action. Lots of shopping and food options nearby. ##### Ed Stayed 7 nights in Jun 2022 ### 10/10 Excellent #### Gali 15 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our trip to berlin Our stay was wonderful, very close to the U ##### Gali Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Hartmut 8 Jun 2023 Liked: Staff & service, property conditions & facilities Big Apartments, friendly Service staffs, nearby Kudamm ##### Hartmut Stayed 1 night in Jun 2023 ### 8/10 Good #### MAY 6 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great hotel! thank you. ##### MAY ### 10/10 Excellent #### Gayle 13 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Jessica at Reception could not do enough for me. All the staff were lovely. The garden was wonderful. Great stay Thank You. ##### Gayle Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Joseph 4 Dec 2022 Liked: Cleanliness, staff & service, amenities Loved everything no complaints ##### Joseph ### 8/10 Good #### Michael 14 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Smart rooms in a lovely building close to Ku'damm and the lively centre of Schöneberg. Good value for the standard of the accommodation. There is fairly limited staffing cover with the front desk only staffed between 3 and 11 which is a bit odd in a good hotel ##### Michael Stayed 6 nights in Sep 2022 ### 4/10 Poor #### Antony 1 Aug 2023 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities Great location. Dirty hotel, no housekeeping, no clean towels and part time reception. Would NEVER stay here again. ##### Antony Stayed 5 nights in Jul 2023 ### 10/10 Excellent #### Mehmet 17 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice, some up keep needed ##### Mehmet Stayed 2 nights in Mar 2023 ### 8/10 Good #### Annegret 2 Sept 2023 Liked: Cleanliness it was ok ##### Annegret Stayed 1 night in Sep 2023 ### 6/10 Okay #### Nicholas 19 Jun 2023 Liked: Staff & service Disliked: Cleanliness The hotel is in a great location, with really friendly staff, and looks fantastic from the outside. When you go up to the rooms though, everything just feels very tired, like it needs renovating and a deep clean. There’s kind of a musty old smell about the place, and lots of the furniture seems like it needs replacing, which is a real shame as otherwise it’s a really great hotel. ##### Nicholas Stayed 2 nights in Jun 2023 ### 4/10 Poor #### Sean 2 Aug 2023 Liked: Cleanliness Disliked: Staff & service Took an hour to check in 5hen my card stopped working on the last day. Aside from that was decent. ##### Sean Stayed 3 nights in Jul 2023 ### 8/10 Good #### Andrea Mary 25 Apr 2023 Hotel was lovely. No room service at all. Staff were not at reception till 1.30pm. hardly any staff around at all ##### Andrea Mary Stayed 3 nights in Apr 2023 ### 6/10 Okay #### tung wei david 6 Oct 2023 Liked: Cleanliness, property conditions & facilities The check in staff were friendly but the night staff (man) was unfriendly and rude. ##### tung wei david Stayed 1 night in Sep 2023 ### 6/10 Okay #### Dylan 8 Jun 2023 Liked: Cleanliness, staff & service I was still very shocked and so were other guest that no one comes on staff until 1300\. You should really change that to 11 am. Its soo mucg better for guest to see someone when they come down and they questions. You have a lot of tourist coming to Berlin. The employees were very helpful and tried their best but you all really need to staff the hotel earlier even maybe 9am. ##### Dylan Stayed 3 nights in Jun 2023 ### 4/10 Poor #### Verified traveller 27 Jul 2022 This one used to be one of the best hotels in Berlin with Michelin-starred restaurant. Not anymore. Those days are long gone. Rooms are tired and badly in need of paint/update/renovation. As for service, the reception is only open from 3 PM which means you need leave your belongings into a unlocked room if arriving early. Great location thou right next to U-bahn station. ##### Verified traveller Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Mohamed 13 Jul 2023 Disliked: Cleanliness, property conditions & facilities Although the great architecture of building but the everywhere dirt ruines any joy. I had a Junior suite but wardrobe broken, parquet broken, TV not working at all, dirty couch, no kettle in the room, minibar was not refilled, dust everywhere, shampoo was empty and dust/dirt everywhere. ##### Mohamed Stayed 2 nights in Jul 2023 ### 8/10 Good #### Maqbool 29 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GOOD HOTEL, CAN BECOME EXCELLENT The hotel is brilliantly located in the centre of Berlin, but on a quiet street (so no traffic noise). Access to public transport is superb. It is surrounded by a variety of great restaurants, all within a 5 minute walk. We’d booked a junior suite, which was spacious, clean and comfortable. It’s staff are pleasant but aren’t very visible (they usually arrive at the reception around 2.30pm and leave around 11pm). Some are quite inexperienced, so didn’t know much about the city (heard them say quite often, “I haven’t been here for long, so don’t know the city very well”). This is a good hotel (and I’d stay there again) and it has all the essentials to become an excellent one. It just needs some experienced staff and a little bit of planning to become that. ##### Maqbool Stayed 4 nights in Jul 2022 ### 2/10 Terrible #### Lee 6 Nov 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is shocking and the worst experience I have ever had the misfortune to suffer. I already paid fully with Expedia and showed the receptionist my receipt with matching credit card number. He was insistent that we pay again for the three rooms. The hotel was filthy in the public areas and children running around constantly. It looked like it was a refugee hotel and not fit for city travellers. Avoid this hotel and it's rude staff at all costs. ##### Lee Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Barney 15 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and accommodating staff with whom nothing was too much bother. Beautifully set out modern hotel providing a spacious room with free drinks, large bed, large television and well appointed bathroom. The manager works overtime to make guest feel welcome and uphold the standard of the hotel. I got in after 3am on Saturday and a guest had locked themselves out of their room. The guest was able to contact the manager immediately whom rectified the situation. The following night ( Sunday) I returned just before 11pm, the manager was still there, arranging and organising the common areas which is reflected in the hotels comfort / aesthetic. ##### Barney Stayed 3 nights in Nov 2022 ### 2/10 Terrible #### Verified traveller 7 Mar 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poorly run hotel The hotel has limited hours reception. If you call them you go to call center. The room has no towels at all due to incompetence. I asked breakfast staff (the only people there) and they did nothing. I called the national help desk and nothing. A four star hotel with no towels and no means to ask for them. Disgrace. It recommended. If you want to automate a hotel with no reception. You need competence. ##### Verified traveller Stayed 1 night in Mar 2023 ### 4/10 Poor #### Christina Diana 13 Feb 2023 Disliked: Staff & service, amenities, property conditions & facilities This property has unfortunately not lived up to expectations. On checking in we found that the TV, fridge and bedside light were not working. There was also no hot water. We requested a different room and this was in working order. However, as it’s listed as a 4.5 star hotel we were very disappointed. There was no tea/coffee making facilities, no room service and no toiletries (other than half a bottle of hand wash). The staff are only present from 1pm which is not in line with a 4.5 star hotel. There was no option to leave luggage on check out. I emailed the hotel and called 4 times. They never replied or answered the phone. ##### Christina Diana Stayed 3 nights in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Steigenberger Hotel Am Kanzleramt](https://www.expedia.co.uk/Berlin-Hotels-Steigenberger-Hotel-Am-Kanzleramt.h6460811.Hotel-Information) > > [Adina Apartment Hotel Berlin CheckPoint Charlie](https://www.expedia.co.uk/Berlin-Hotels-Adina-Apartment-Hotel-Berlin-CheckPoint-Charlie.h1798974.Hotel-Information) > > [Pestana Berlin Tiergarten](https://www.expedia.co.uk/Berlin-Hotels-Pestana-Berlin-Tiergarten.h4360170.Hotel-Information) > > [NH Collection Berlin Mitte am Checkpoint Charlie](https://www.expedia.co.uk/Berlin-Hotels-NH-Collection-Berlin-Mitte-Am-Checkpoint-Charlie.h517191.Hotel-Information) > > [Maritim proArte Hotel Berlin](https://www.expedia.co.uk/Berlin-Hotels-Maritim-ProArte-Hotel-Berlin.h28152.Hotel-Information) > > [The Westin Grand Berlin](https://www.expedia.co.uk/Berlin-Hotels-The-Westin-Grand.h28151.Hotel-Information) > > [Hotel Bohemia](https://www.expedia.co.uk/Berlin-Hotels-Hotel-Bohemia-By-Vivere-Stays.h4783348.Hotel-Information) > > [The Posthouse Berlin Potsdamer Platz - Leonardo Limited Edition](https://www.expedia.co.uk/Berlin-Hotels-Crowne-Plaza-Berlin-Potsdamer-Platz.h4883878.Hotel-Information) > > [Leonardo Royal Hotel Berlin Alexanderplatz](https://www.expedia.co.uk/Berlin-Hotels-Leonardo-Royal-Hotel-Berlin-Alexanderplatz.h2450025.Hotel-Information) > > [Hilton Berlin](https://www.expedia.co.uk/Berlin-Hotels-Hilton-Berlin.h541.Hotel-Information) > > [Melia Berlin](https://www.expedia.co.uk/Berlin-Hotels-Melia-Berlin.h1349646.Hotel-Information) > > [Crowne Plaza Berlin City Centre by IHG](https://www.expedia.co.uk/Berlin-Hotels-Crowne-Plaza-Berlin-City-Centre.h24362.Hotel-Information) > > [Holiday Inn Express Berlin - Alexanderplatz by IHG](https://www.expedia.co.uk/Berlin-Hotels-Holiday-Inn-Express-Berlin-Alexanderplatz.h17413819.Hotel-Information) > > [Scandic Berlin Potsdamer Platz](https://www.expedia.co.uk/Berlin-Hotels-Scandic-Berlin-Potsdamer-Platz.h3316809.Hotel-Information) > > [Locke at East Side Gallery](https://www.expedia.co.uk/Berlin-Hotels-Locke-At-East-Side-Gallery.h78208919.Hotel-Information) > > [Hotel Riu Plaza Berlin](https://www.expedia.co.uk/Berlin-Hotels-Hotel-Riu-Plaza-Berlin.h11118785.Hotel-Information) > > [NH Collection Berlin Mitte Friedrichstrasse](https://www.expedia.co.uk/Berlin-Hotels-NH-Collection-Berlin-Mitte-Friedrichstrasse.h898450.Hotel-Information) > > [Hampton By Hilton Berlin City Centre Alexanderplatz](https://www.expedia.co.uk/Berlin-Hotels-Hampton-By-Hilton-Berlin-City-Centre-Alexanderplatz.h17844058.Hotel-Information) > > [JW Marriott Hotel Berlin](https://www.expedia.co.uk/Berlin-Hotels-JW-Marriott-Hotel-Berlin.h1172384.Hotel-Information) > > [InterContinental Berlin by IHG](https://www.expedia.co.uk/Berlin-Hotels-InterContinental-Berlin.h5619.Hotel-Information) > > [Hotel Adlon Kempinski](https://www.expedia.co.uk/Berlin-Hotels-Hotel-Adlon-Kempinski.h199220.Hotel-Information) > > [Leonardo Hotel Berlin Mitte](https://www.expedia.co.uk/Berlin-Hotels-Leonardo-Hotel-Berlin-Mitte.h8474773.Hotel-Information) > > [Pullman Berlin Schweizerhof](https://www.expedia.co.uk/Berlin-Hotels-Pullman-Berlin-Schweizerhof.h555027.Hotel-Information) > > [Novotel Berlin Mitte](https://www.expedia.co.uk/Berlin-Hotels-Novotel-Berlin-Mitte.h877209.Hotel-Information) > > [Hotel Berlin, Berlin, a member of Radisson Individuals](https://www.expedia.co.uk/Berlin-Hotels-Hotel-Berlin.h6596.Hotel-Information) > > [Courtyard by Marriott Berlin City Center](https://www.expedia.co.uk/Berlin-Hotels-Courtyard-By-Marriott-Berlin-City-Center.h1199220.Hotel-Information) > > [Holiday Inn Express Berlin City Centre by IHG](https://www.expedia.co.uk/Berlin-Hotels-Holiday-Inn-Express-Berlin-City-Centre.h1172257.Hotel-Information) > > [URBAN LOFT Berlin](https://www.expedia.co.uk/Berlin-Hotels-Urban-Loft-Berlin.h78270800.Hotel-Information) > > [H4 Hotel Berlin Alexanderplatz](https://www.expedia.co.uk/Berlin-Hotels-H4-Hotel-Berlin-Alexanderplatz.h4150079.Hotel-Information) ---