Title: In the heart of Citta 'Alta Bergamo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # In the heart of Citta 'Alta Bergamo Apartment in Bergamo with kitchen and balcony ## Photo gallery for In the heart of Citta 'Alta Bergamo ![Fridge, microwave, stovetop, coffee/tea maker - In the heart of Citta 'Alta Bergamo (Bergamo)](https://images.trvl-media.com/lodging/22000000/22000000/21996600/21996568/6287a2a2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - In the heart of Citta 'Alta Bergamo (Bergamo)](https://images.trvl-media.com/lodging/22000000/22000000/21996600/21996568/a3f93a6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, desk, iron/ironing board, WiFi - In the heart of Citta 'Alta Bergamo (Bergamo)](https://images.trvl-media.com/lodging/22000000/22000000/21996600/21996568/0ebf1fe9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - In the heart of Citta 'Alta Bergamo (Bergamo)](https://images.trvl-media.com/lodging/22000000/22000000/21996600/21996568/0c5c1725.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - In the heart of Citta 'Alta Bergamo (Bergamo)](https://images.trvl-media.com/lodging/22000000/22000000/21996600/21996568/4db11510.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies In the heart of Citta 'Alta Bergamo provides laundry facilities and more. Treat yourself to a massage or other spa services. Guests can connect to in-room WiFi. ## Reviews 9.2 Wonderful ### Entire apartment 1 bedroom2 bathroomsSleeps 51292 sq ft ## Popular amenities - Kitchen - Washing machine - Air-conditioning - Fireplace - Housekeeping £119 includes taxes & fees 26 Dec - 27 Dec ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### In the heart of Citta 'Alta Bergamo LE KRAKEN is a large apartment renovated and furnished with love to meet all your needs. Tranquility, cleanliness and hospitality are the key words to make you live an unforgettable stay in the heart of the upper city, a stone's throw from the spectacular funicular At your disposal there are two double bedrooms, two bathrooms, a kitchen and a wide range of extra services that will make your stay full of relax and charm. We offer you breakfast. ## Property amenities ### Ski - Close to skiing ### Pool/Spa - Massage ### Internet - Available in the apartment: WiFi ### Parking and transport - Limo/town car service - Car not required ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Hob - Microwave - Refrigerator - Spices - Toaster ### Dining - Chef service ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 2 bathrooms - Bathtub - Hair dryer - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Fireplace - Living room ### Entertainment - DVD player - Games - TV ### Outdoor areas - Balcony ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Daily housekeeping - Iron/ironing board ### Location highlights - In the city centre - Near a zoo - Near an outlet shopping centre - Near the marina ### Things to do - Bicycles - Ecotours nearby - Golfing nearby - Mountain biking nearby - Theme park nearby - Winery tours nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - Bicycles - Property does not allow children - Unit size: 1,292 square feet ## Similar properties ![Dining](https://images.trvl-media.com/lodging/89000000/88930000/88929700/88929677/71519e5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy flat + parking close to City center/Airport (CIN IT016024B4O46O3QZY) Malpensata - Kitchen - Parking available £139 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=88929677&PinnedHotelID=88929677&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/101000000/100490000/100483300/100483217/a3646c0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bergamo 5 Stelle Citta Bassa - Hot tub - Kitchen - Washing machine - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=100483217&PinnedHotelID=100483217&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/104000000/103460000/103454200/103454189/57f9e065.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Il Cortiletto - Bergamo Apartment San Tomaso de' Calvi - Kitchen - Washing machine - Air-conditioning - Microwave [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=103454189&PinnedHotelID=103454189&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/105000000/104500000/104490200/104490183/c01d5aae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mario Lupo Città Alta - Kitchen - Outdoor space - Parking available [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=104490183&PinnedHotelID=104490183&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/93000000/92320000/92313600/92313510/b83c471a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Description SNT Apartment Bergamo - Kitchen - Washing machine - Free Wi-Fi - Air-conditioning 10 Exceptional 1 review £133 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=92313510&PinnedHotelID=92313510&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/55000000/54030000/54023100/54023100/769a3d67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shenkin by the Museum Citta Bassa - Hot tub - Kitchen - Washing machine - Dryer 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=54023100&PinnedHotelID=54023100&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/112000000/111840000/111836900/111836842/f61c6ae7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Appartamento Viale Venezia Bergamo - Kitchen - Washing machine - Free Wi-Fi - Air-conditioning £156 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=111836842&PinnedHotelID=111836842&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/112000000/111620000/111615800/111615704/7bc30797.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### House on the Roman Walls - Upper Town Città Alta - Washing machine 9.0 Wonderful 2 reviews £149 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=111615704&PinnedHotelID=111615704&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, oven, stovetop, electric kettle](https://images.trvl-media.com/lodging/35000000/34160000/34156900/34156828/70ba5f2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Silent Charm- Cosy flat in dowtown Citta Bassa - Kitchen - Washing machine - Air-conditioning 9.4 Exceptional 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=34156828&PinnedHotelID=34156828&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/113000000/112540000/112534400/112534307/5d25a3e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Central Quiet Flat Free Parking Citta Bassa - Kitchen - Washing machine - Free Wi-Fi - Air-conditioning £115 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=112534307&PinnedHotelID=112534307&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 3:00 PM ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds This property does not allow children ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 016024-CNI-00224, IT016024C2OURDUB74 ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation A car is not required for transport to and from this property ### Property is also known as Heart Citta 'alta Bergamo Apartment Heart Citta 'alta Bergamo In the Heart of Citta 'alta Bergamo Bergamo In the Heart of Citta 'alta Bergamo Apartment In the Heart of Citta 'alta Bergamo Apartment Bergamo ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.70332%2C9.66830&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hmVcLxgq6QfZ_ETOaTADdVGEyeE=) Bergamo, Lombardia #### What's nearby - Rocca \- 2 min walk \- 0.1 miles - Duomo \- 5 min walk \- 0.3 miles - Piazza Vecchia \- 6 min walk \- 0.4 miles - Basilica di Santa Maria Maggiore \- 6 min walk \- 0.4 miles - University of Bergamo \- 8 min walk \- 0.5 miles #### Getting around - Bergamo Alta Funicular - 12 min walk - Bergamo Orio al Serio Airport (BGY) - 14 min drive #### Restaurants - ‪Bar Botticelli - ‬3 min walk - ‪California Bakery - ‬3 min walk - ‪Da Franco - ‬6 min walk - ‪Minuscoli - ‬6 min walk - ‪Fly Pub - ‬3 min walk ## Frequently asked questions ### Is In the heart of Citta 'Alta Bergamo pet-friendly? ### How much does it cost to stay at In the heart of Citta 'Alta Bergamo ? ### What time is check-in at In the heart of Citta 'Alta Bergamo ? ### What time is check-out at In the heart of Citta 'Alta Bergamo ? ### Where is In the heart of Citta 'Alta Bergamo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## In the heart of Citta 'Alta Bergamo Reviews ## Reviews ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 31 8 - Good 7 6 - Okay 3 4 - Poor 0 2 - Terrible 2 ### 9.0 Cleanliness ### 9.8 Location ### 6.0 Staff & service ### 8.0 Eco-friendliness ### 9.2 Property conditions & facilities ## Reviews ### 10/10 Excellent #### Fiona B. 23 Aug 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Great location and full of character. ##### Fiona B. Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Samantha A. 22 Sept 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Absolutely stunning apartment! Really close to the centre and has everything you could need for your stay. Great host who picked us up from the airport and allowed us to have a late checkout. Would definitely recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/d9098231-5573-4de2-baa4-cda67536cc58-1758557170657.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Samantha A. Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### J 6 Sept 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The property was beautiful!!! It captured the charm of Bergamo and everything in it. I would love to visit again and stay longer. ##### J Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Timothy 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities What a delightful place. It was large, clean, near the main piazza of the citta' Alta and couldn't be nicer. I was really happy with everything there. It was a relaxing, pleasant stay in a gorgeous town. ##### Timothy Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Peter S 10 Jun 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place. ##### Peter S Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Catherine C. 28 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Lovely stay in Bergamo We really enjoyed our 4 nights in Bergamo. The apartment is massive, in a great location & very well equipped with anything you could need. The only slight downside was the two flights of very steep, quite dark stairs to get to the apartment. ##### Catherine C. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Juergen W. 30 Jun 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place in the Citta Alta we had a great stay. the location is superb. Some construction going on opposite ##### Juergen W. Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Laura 25 May 2024 Liked: Cleanliness, property conditions & facilities Beautiful and well cared for ##### Laura Stayed 6 nights in May 2024 ### 10/10 Excellent #### Sara E. 10 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Bergamo Amazing apartment!! Great location. Listing does not show how great the apartment is. Bergamo is beautiful. ##### Sara E. Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### jos s. 15 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### great great ##### jos s. Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Connor M. 3 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### An Italian Dream This VRBO was everything we wanted and needed in Bergamo. Check in was seamless and the location was close to bus stops which made it wonderful. Additionally, you’re right in next to a beautiful walk through the high city without being in a very busy area if you want to go back and relax. We couldn’t recommend it more! ##### Connor M. Stayed 1 night in Jun 2023 ### 8/10 Good #### german david 24 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Just take in consideration the size and weight of the bags, the apartment is located on the 2nd floor (no lift - narrow stairs) we had medium carry on (13kg) and was ok. ##### german david Stayed 4 nights in Oct 2024 ### 8/10 Good #### Claudia H. 22 Apr 2025 Liked: Check-in, communication, location, listing accuracy #### Wir hatten mehr erwartet Sehr gute Lage in der Altstadt und dicht an der Seilbahn. Die Küche der Wohnung ist aber leider schlecht ausgestattet. Ein warmes Essen lässt sich mit der einzelnen Kochplatte und dem einem Topf und einer Pfanne kaum zubereiten. Ein Sandwichtoaster steht kaputt und verschmutzt im Unterschrank. Am großen Tisch gab es keine Lampe, weshalb wir ausschließlich am kleinen Küchentisch gegessen haben. Nur eins von den zwei Badezimmern hat ausreichend Höhe um aufrecht stehen zu können . Die Fotos in der Annonce sahen alle deutlich vielversprechender aus. ##### Claudia H. Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Annica A. 13 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastiskt! Underbar lägenhet med perfekt läge. Verkligen annorlunda planlösning men riktigt mysig. Närhet till allt i Città Alta ##### Annica A. Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Rogier H. 13 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Leuk nostalgisch appartement Het is een erg leuk appartement op de 3de etage (trap). In de grote woonkamer staan 2 slaapbanken (1 en 2 persoons), grote keukentafel. De keuken heeft een professioneel nespresso apparaat met cups (goede koffie). Verder is alles wat je nodig hebt in de keuken. Koelkast ontbreekt. Wel een wijnkoeler. 2 badkamers waarvan 1 met bad (is maar ongeveer 160cm hoog dus je moet wel klein zijn of krom staan om in de ruimte te zijn. De slaapkamer is ruim met 2 persoons bed. Alles met airco (1woonkamer doet het niet). Parkeren is probleem. Alleen in parkeergarage, €30 per dag (wel dichtbij) ##### Rogier H. Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Fabian A. 8 Aug 2024 Liked: Location Disliked: Check-in, communication #### Gute Unterkunft aber nerviger checkIn/Out Die Unterkunft an sich ist zu empfehlen. Positiv zu erwähnen ist auf jeden Fall die sehr gute Lage direkt in der Altstadt. Zudem ist die Wohnung schön eingerichtet und gut ausgestattet. Allerdings ist die Kommunikation mit den Vermietern bei uns nicht optimal gelaufen. Vor allem der Check In und der Check Out ist schwierig gewesen. Beim check in haben wir lange gewartet bevor uns die Vermieterin geantwortet hat und wir 1,5 Stunden später endlich in die Wohnung konnten. Beim check out ist zwei Stunden vor eigentlichen Check out plötzlich jemand in die Wohnung gekommen und wollte dass wir die Wohnung verlassen. Also grundsätzlich schöne Wohnung in guter Lage aber Kommunikation und Check In/Out mit den Vermietern schwierig. ##### Fabian A. Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Sylvia S. 22 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Top Appartement mit sehr netter Vermieterin Super nette Vermieterin. Sehr zuvorkommend. Hat alles super geklappt trotz extrem später Anreise nach Mitternacht. Schlüsselabgabe flexibel und unproblematisch. Tolle, total nett eingerichtet Wohnung bestens erreichbar. Wir haben es vielen Freunden bereits empfohlen und kommen auf jeden Fall wieder. ##### Sylvia S. Stayed 2 nights in May 2024 ### 10/10 Excellent #### Germana C. 17 Oct 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Ottima struttura Ottima struttura su due livelli. Un vero appartamento signorile. Pulizia e ordine impeccabili. ##### Germana C. Stayed 2 nights in Oct 2023 ### 8/10 Good #### Anne D. 19 Sept 2023 Liked: Check-in, communication, location, listing accuracy #### Grand et brl appartement ancien plein de charme, mais... Difficile de cuisiner car la cuisine n'est pas équipée pour. Cela ne nous a pas pénalisées car nous avons mangé dehors. En revanche pour une famille, il manque des ustensiles. De la poussière un peu partout. Asthmatiques s'abstenir. Demander à l'avance des explications pour le stationnement sinon vous serez verbalisés. N'espérez pas déposer vos valises au pied de l'immeuble sans être verbalisés (ZTL zone à traffic limité). ##### Anne D. Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Ousmane N. 6 Aug 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### A wonderful place !! L'endroit est idéal pour des vacances rêvées à Bergame. Annachiara et Emmanuele sont des hôtes remarquables qui portent une attention toute particulière au bien être de leurs invités. Tout est mis à disposition pour faciliter le sejour. Des petites attentions pour l'arrivée jusqu'aux conseils précieux pour découvrir le coin. La maison est située en plein coeur de la haute ville, avec une vue magnifique sur la ville basse depuis le salon. Elle a un charme fou et du caractère. Un grand merci à tous les deux pour avoir contribué à rendre notre séjour inoubliable à Bergame. Au plaisir de vous revoir. ##### Ousmane N. Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Sigrid S. 2 Apr 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Tolle, zentral gelegene Wohnung Wir haben uns in dieser toll ausgestatteten, zentral gelegenen Wohnung sehr wohl gefühlt. Alles war sauber und schön. Manchmal muss man auf seinen Kopf aufpassen, weil Übergänge niedrig sind - Altbau halt. Aber dafür wohnt man in der Città Alta. ##### Sigrid S. Stayed 6 nights in Mar 2023 ### 8/10 Good #### Bruno B., Erlen (TG) Switzerland 13 Aug 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Sommerferien 2022 Schöne, grosse und gut eingerichtete Wohnung inmitten der Altstadt. Aus dem Fenster des Wohnbereichs hatte man einen tollen Blick auf den unteren, neuen Stadtteil von Bergamo. Das Highlight war natürlich die hölzerne Badewanne. Bei den heissen Temperaturen im Juli war das die Gelegenheit um den überhitzten Körper abzukühlen. Wir haben den Aufenthalt sehr genossen. ##### Bruno B. Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### Verified traveller 15 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gelegen in een prachtig gebouw, vlakbij het centrum. Authentiek. Van alle gemakken voorzien. ##### Verified traveller Stayed 3 nights in Nov 2019 ### 2/10 Terrible #### Margaret M. 21 Oct 2019 Disliked: Cleanliness, check-in, communication, location, listing accuracy #### Unsafe hazardous electric and reeks of charred wood. When we arrived we could smell the odor of burnt wood on the first level. I asked the owner/manager if I could open the windows, she said no, it would rain on the floors. I then asked her where the second bed is and she proceeds to open a single chair bed in the living room. This is situated next to the fireplace that stinks, with burnt chars of wood still in it. After trying fruitlessly to sleep, I sprayed the fireplace with perfume. I had to put on the a/c unit and a fan to keep the air moving. I had e-mailed her and she told me not to use the a/c, that it was broken (not true) and we did not need it since it was not hot out. She said that the previous occupants had lit the fireplace and there was nothing she could do. That I could vacuum the fireplace myself. The vacuum would not turn on, because the power went off. I turned on the small washing machine in the morning and the electric kept shutting off. The bathtub does not drain , neither did one of the bathroom sinks. Power in the kitchen went out including the refrigerator, the outlets in the living room and the lights in the bedroom. We reset it 3 times . We were afraid of fire and I am not a repairman The maintenance on this apartment is severely lacking. Electrical cords are running all over. After this we decided we had to leave, this was a fire and environmental hazard and unsafe. I had to hand wring out all of my wash and pack it wet in my luggage. Unfortunately for us it cost us $300\. a night to find a hotel in Milan on such short notice. Bergamo Citta Alta is one of my favorite places and this was a painful decision. We fled the apartment and I e-mailed her to tell her and request a refund which she never responded to. I have never had to do this and incur expensive hotel costs to flee. This apartment is also photo-shopped. The living room is full of furniture and the pull-out bed is again a single chair bed. No stove/cooktop, only a hot plate for cooking. The ceiling height in the bath is for children. The location is way down the hill. The stairs up are wooden and rickety if you are carrying luggage. I have stayed in this city several times and this was the worst location and a dangerous situation. This owner has no problem lying, and not addressing problems. Frequently I have used Home Away and have experienced positive stays. I would not recommend anyone booking a trip here. This is a problematic rental, not a Home Away from Home. A house of horrors. ##### Margaret M. Stayed 4 nights in Oct 2019 ### 10/10 Excellent #### Luis L. 18 Oct 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful apartment, beautiful city The apartment was everything we hoped for, clean, comfortable, great location with all facilities and a helpful friendly host. ##### Luis L. Stayed 4 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Milano Scala](https://www.expedia.co.uk/Milan-Hotels-Hotel-Milano-Scala.h3551595.Hotel-Information) > > [Hotel Excelsior San Marco](https://www.expedia.co.uk/Bergamo-Hotels-Hotel-Excelsior-San-Marco.h527126.Hotel-Information) > > [Domitys Quarto Verde](https://www.expedia.co.uk/Bergamo-Hotels-Domitys-Quarto-Verde.h53190337.Hotel-Information) > > [J24 Hotel Milano](https://www.expedia.co.uk/Milan-Hotels-J24-Hotel-Milano.h33060489.Hotel-Information) > > [INNSiDE by Meliá Milano Torre Galfa](https://www.expedia.co.uk/Milan-Hotels-Innside-Milano-Torre-Galfa.h40847894.Hotel-Information) > > [Klima Hotel Milano Fiere](https://www.expedia.co.uk/Milan-Hotels-Klima-Hotel-Milano-Fiere.h5426838.Hotel-Information) > > [Palace Hotel](https://www.expedia.co.uk/Como-Hotels-Palace-Hotel.h1270067.Hotel-Information) > > [Mercure Bergamo Centro Palazzo Dolci](https://www.expedia.co.uk/Bergamo-Hotels-Mercure-Bergamo-Centro-Palazzo-Dolci.h1074500.Hotel-Information) > > [Hotel Indigo Milan - Corso Monforte by IHG](https://www.expedia.co.uk/Milan-Hotels-Hotel-Indigo-Milan-Corso-Monforte.h19367023.Hotel-Information) > > [The Westin Palace, Milan](https://www.expedia.co.uk/Milan-Hotels-The-Westin-Palace.h7794.Hotel-Information) > > [Abacus Hotel](https://www.expedia.co.uk/Milan-Hotels-Abacus-Hotel.h1439378.Hotel-Information) > > [Melia Milano](https://www.expedia.co.uk/Milan-Hotels-Melia-Milano.h662486.Hotel-Information) > > [Hyatt Centric Milan Centrale](https://www.expedia.co.uk/Milan-Hotels-Hyatt-Centric-Milan-Centrale.h8645510.Hotel-Information) > > [21 House of Stories Città Studi](https://www.expedia.co.uk/Milan-Hotels-21WOL-Milano-Centro.h36276071.Hotel-Information) > > [NYX Hotel Milan by Leonardo Hotels](https://www.expedia.co.uk/Milan-Hotels-NYX-Hotel-Milan-By-Leonardo-Hotels.h17036706.Hotel-Information) > > [Hotel Sanpi Milano](https://www.expedia.co.uk/Milan-Hotels-Hotel-Sanpi-Milano.h19948.Hotel-Information) > > [B&B Hotel Milano - Sesto](https://www.expedia.co.uk/Milan-Hotels-BB-Hotel-Milano-Sesto.h8045673.Hotel-Information) > > [Milano Verticale | UNA Esperienze](https://www.expedia.co.uk/Milan-Hotels-Milano-Verticale-UNA-Esperienze.h57988184.Hotel-Information) > > [Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan](https://www.expedia.co.uk/Milan-Hotels-Excelsior-Hotel-Gallia.h10422.Hotel-Information) > > [Hotel Da Vinci](https://www.expedia.co.uk/Milan-Hotels-Hotel-Da-Vinci.h10110341.Hotel-Information) > > [Hotel Cappello D'Oro, BW Signature Collection](https://www.expedia.co.uk/Bergamo-Hotels-Best-Western-Hotel-Cappello-DOro.h106817.Hotel-Information) > > [Italianway - Melzo](https://www.expedia.co.uk/Milan-Hotels-Italianway-Melzo.h13153073.Hotel-Information) > > [ibis Milano Centro](https://www.expedia.co.uk/Milan-Hotels-Ibis-Milano-Centro.h905544.Hotel-Information) > > [Hotel Dei Cavalieri Milano Duomo](https://www.expedia.co.uk/Milan-Hotels-Hotel-Dei-Cavalieri-Milano-Duomo.h12833.Hotel-Information) > > [Charming Bellagio Boutique Hotel](https://www.expedia.co.uk/Bellagio-Hotels-Charming-Bellagio-Boutique-Hotel.h23954164.Hotel-Information) > > [Four Seasons Hotel Milano](https://www.expedia.co.uk/Milan-Hotels-Four-Seasons-Hotel-Milano.h12681.Hotel-Information) > > [Duo Milan Porta Nuova, A Tribute Portfolio Hotel](https://www.expedia.co.uk/Milan-Hotels-Four-Points-By-Sheraton-Milan-Center.h789026.Hotel-Information) > > [Armani Hotel Milano](https://www.expedia.co.uk/Milan-Hotels-Armani-Hotel-Milano.h4610190.Hotel-Information) ---