Ratings based on 184 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Good location with great room

Posted 26-Dec-2016
Great check in with beauiful room. Spacious and easily fit two of us with all our luggage. Location was very good and close to shopping. Staff assisited us in every manner.
3out of 5
by A verified traveller from Sydney Australia

Not what you expect from a 4 star hotel

Posted 24-Dec-2016
Pros: Clean room. Helpful restaurant staff. Staff do not understand your specific requests.
Cons: Training in customer service. Communications skills and efficiency.
Location: Okay
We required 2 rooms. On late check in only 1 was available so we had to wait 30 mins for another. Rooms clean. They seem to have only one iron for the entire hotel???. The day before checkout I requested 2 taxis for airport drop off. None arrived. On inquiry they had not booked any. So they hurriedly and tried desperately to get a taxi. wasted 40mins to get 2 taxis which had to rush us to the airport in peak hour. Only when you ask they will tell you the status of taxi arrival,etc.
3out of 5
by A verified traveller from VA,USA

Good location for what I was there for

Posted 21-Dec-2016
Stains on hallway carpets, bed sheets and bath towels seems like used to be white, replacement of them way overdue, with some changes could be a good 3 star hotel but I give it 2 now.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Dec-2016
amazing and reasonably priced hotel and would recommend to anyone
5out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Elanza Hotel Love It!

Posted 11-Dec-2016
Pros: The design of the hotel and rooms are very modern with awesome lighting and comfortable bed. I loved the door man's outfit and he was very attentive.
Location: I had not problem with the location. There is not too much around but you can catch a taxi or auto rickshaw to almost anywhere for minimal IDR's.
Quaint modern boutique hotel with all the amenities and great service. Quiet yet active. Solo female travels will feel safe here and comfortable.
5out of 5
Recommended
for Everyone
by A verified traveller from london

Excellent Hotel - Great Location

Posted 10-Dec-2016
Pros: staff service, ambience, location
Cons: Only small criticism I have is that I had to callas there was not hot water in the shower and had to wait 10-15 minutes whilst they switched on
Location: shopping very close by
We thoroughly enjoyed our stay at the hotel and the staff were very accommodating especially as I was travelling with my elderly mum and everyone from the doorman to reception, housekeeping and room service took great care of us. Will definitely stay here again . Hotel rates also very good considering the location.
5out of 5
Recommended
for Business Travellers
by A verified traveller from Pune

Good Hotel, centrally located and convenient.

Posted 01-Dec-2016
An unassuming but cozy place right on Richmond Road, a cheerful doorman welcomes you as soon as you step out not the entrance, setting the tone for a nice experience. We reached the hotel earlier than our check-in time. The person at the reception was very courteous and helped arrange for our requested room in advance to facilitate an easy check in. The room was very nicely setup, clean and of standards much above other higher rated and more expensive hotels in Bangalore. The staff in the restaurant is also nice, and they remembered our preferences of coffee on day2, which was nice. The breakfast buffet spread is sufficiently varied and the food is very good. Overall a discovery for Bangalore, will surely make this a default place to stay at from now on.
5out of 5
Recommended
for Everyone
by A verified traveller from San Diego, United States of America

Wow! A truly hidden gem!

Posted 21-Nov-2016
I really meant it when I said hidden on a very crowded high traffic area squeezed between two unsightly building. My six night stay was out standing. In the last five years, during my three trips to Bangalore, I have stayed in three 4 star hotels in that area and each had some serious issues like dirty rooms, horrible wifi but not this one. They not only upgraded my room for free, they also me stay till 4pm on checkout day since my flight was a late evening flight. Staff is very courteous, not needy looking for a tip at every turn. Breakfast is free and is tasty and sumptuous. Folks, this is a gem of a hotel, go book your rooms right now!
3out of 5
by A verified traveller

Overrated

Posted 19-Nov-2016
Cons: Very slow checkout. Overpriced for what you get. Older hotel. Not the best value.
Very slow checkout. Overpriced for what you get. Older hotel. Not the best value. Slow internet. Poor food in the hotel restaurant. Included breakfast was not good.
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Very comfortable and well maintained hotel.

Posted 14-Nov-2016
Location: Close to most of the shopping areas.
Very comfortable and well maintained hotel which is good value for money. The staff are very helpful and friendly. We had a medical emergency and the hotel staff were very helpful. The restaurant is very good value for money and overall it was a great deal.