Thank you for your feedback. Almost all of our amenities are open, except for the Bthai Restaurant, which will open during the high season. But the Bonita Beach Restaurant and also our great rooftop Bar Nix are already available.We appreciate your understanding and hope to welcome you back soon for a complete experience.

Thanks for choosing Hotel Benalma!

Thank you for sharing your experience with us. We're thrilled to hear that you found our hotel clean and our service friendly. Regarding your suggestion about allowing floaties in the family pool, we appreciate your feedback. However, our policy regarding floaties is based on safety regulations that we must adhere to. We apologize for any inconvenience this may have caused.We hope this doesn't deter you from choosing our hotel again in the future. If you have any further questions or concerns, please don't hesitate to contact us.

Thanks for choosing Hotel Benalma

Thanks for choosing Hotel Benalma

Thanks for choosing Hotel Benalma

Dear Mackinder Singh,Thank you for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid

Dear Dorothy,Thank you very much for your positive feedback and kind rating.We are glad to hear that you enjoyed the hotel's beachfront location and that you found our staff to be helpful and friendly.It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.Thank you again for your comment and we look forward to welcoming you in the future.Kind regards,Laura Cid

Dear Molly,Thank you very much for taking the time to share your personal impressions of your stay at our hotel. We are always open to your feedback as it allows us to continually improve the experience we create for our guests.We are glad to hear that you enjoyed the hotel's fantastic beachfront location.We are proud to know that you had the opportunity to experience our hospitality from our staff. Our aim is to provide a personalised service as much as possible to make each guest feel at home. Once again, thank you for your feedback and we really hope to have the opportunity to welcome you back in the future.Yours sincerely,Laura Cid

Dear Melissa,Thank you very much for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid

Dear Julie,We would like to thank you for choosing our hotel for your holiday and for taking the time to comment on your experience with us. We are glad to hear that you enjoyed the hotel's beachfront location and that you enjoyed our plenty breakfast.Thank you again for your comment and we look forward to welcoming you in the future.Kind regards,Laura Cid

Dear Erin,Thank you for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid

Dear guest,Thank you for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid

Dear Trevor,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. We are delighted for pointing out our wonderful location and the quality of our breakfast. We also appreciate your words about our friendly staff, they are the strength of the hotel!We hope you will visit us again in the near future.Kind regardsLaura Cid

Dear Lourdes,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. Your positive feedback is tryly rewarding for our dedicated team members who work hard to make every experience a memorable one. We also appreciate your highlight of our location, delicious breakfast and friendly staff.We look forward to welcoming you back for another memorable experience.Best wishes,Laura Cid

Dear Keith,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. Your positive feedback is tryly rewarding for our dedicated team members who work hard to make every experience a memorable one.We look forward to welcoming you back for another memorable experience.Best wishes,Laura Cid

Estimada Sandra,En primer lugar, nos gustaría darle las gracias por elegir Benalma Hotel Costa del Sol para sus vacaciones.Nos llena de orgullo saber que fuimos capaces de cumplir sus expectativas.En nombre de todo nuestro equipo, esperamos con ganas su regreso.Atentamente,Laura Cid

Dear Angela,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. Your positive feedback is tryly rewarding for our dedicated team members who work hard to make every experience a memorable one. We loved the photos you attached, are amazing!We look forward to welcoming you back for another memorable experience.Best wishes,Laura Cid

Dear Laleh,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. Your positive feedback is tryly rewarding for our dedicated team members who work hard to make every experience a memorable one. We look forward to welcoming you back for another memorable experience.Best wishes,Laura Cid

Dear Andrew,Firstly we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we met all your holiday needs and wishes.We are delighted that you enjoyed your stay and found everything ideal for your needs. We work hard to provide a memorable experience for our guests and it is gratifying to know that we have lived up to your expectations.We look forward to welcoming you back for another memorable experience.Kind regards,Laura Cid

Dear Karen,Firstly we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we met all your holiday needs and wishes.We look forward to welcoming you back for another memorable experience.Kind regards,Laura Cid

Dear Andrew,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. Your positive feedback is tryly rewarding for our dedicated team members who work hard to make every experience a memorable one. We look forward to welcoming you back for another memorable experience.Best wishes,Laura Cid

Dear Ian,Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.We hope to welcome you back to our hotel in the near future for yet another great stay.Kind regardsLaura Cid

Dear Guest,Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We hope to welcome you back to our hotel in the near future for yet another great stay.Kind regardsLaura Cid

Estimada Carol,Gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros y estamos encantados de saber que disfrutó de su estancia.Esperamos darle la bienvenida de nuevo en nuestro hotel en un futuro próximo para ofrecer otra fantástica estancia.Atentamente,Laura Cid

Estimada Ruth,Gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros y estamos encantados de saber que disfrutó de su estancia.En nombre de todo nuestro equipo, esperaremos con ganas su regreso. Por favor, no dude en contactarme si necesita que le ayude en hacer de su próxima estancia, una experiencia memorable.Atentamente,Laura Cid

Dear Megan,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. Your positive feedback is tryly rewarding for our dedicated team members who work hard to make every experience a memorable one. We look forward to welcoming you back for another memorable experience.Kind regards,Laura Cid

Dear Simon,Thank you for your kind appreciation. The entire Benalma Hotel Costa del Sol team looks forward to welcoming you soon. Kind regardsLaura Cid

Dear Agniezska,Thank you for your positive review of our hotel, for us it is a reward for a job well done.On behalf of our entire team, we greatly look forward to your return. Kind regardsLaura Cid

Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.On behalf of our entire team, we greatly look forward to your return.Kind regards,Laura Cid

Dear Peter,Thank you for your positive review of our hotel, for us it is a reward for a job well done.On behalf of our entire team, we greatly look forward to your return. Kind regards,Laura Cid

Dear Kelly,We thank you for your positive review of our hotel. For us, it is the reward for a job well done. Once again we thank you for your kind opinion and hope to be able to serve you again soon. Yours sincerely,Laura Cid

Dear Shaila,We greatly appreciate the time you spent to share your recent holiday experience at our Benalma hotel and we thank you for your kind recommendation to Expedia readers . We are also very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Warmest regards,María VillanuevaGuest Service Manager

Dear Amanda,Thank you for the great feedback of your recent holiday experience at our Benalma Hotel Costa del Sol; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.We hope to welcome you back to our hotel in the near future for yet another great stay.Warm regards,María VillanuevaGuest Service Manager

Dear Paulette,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Benalma hotel with us.We are very happy to read that you were able to experience the unique vibe and setting of our property.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Warm regards,María VillanuevaGuest Service Manager

Dear Michael,Thank you for making our Benalma Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Expedia, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.We hope that your experience at our establishment will create many fond memories for you to look back on.Warm regards,María VillanuevaGuest Service Manager

Dear Annie,Thank you very much for such a positive review of your stay. We hope that your experience at our establishment will create many fond memories for you to look back on.Warm regards,María VillanuevaGuest Service Manager

Dear Esther,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our benalma hotel with us.We hope to welcome you back to our hotel in the near future for yet another great stay.Warm regards,María VillanuevaGuest Service Manager

Dear John,Thank you very much for sharing this great review of your recent stay at Benalma Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We hope to welcome you back to our hotel in the near future for yet another great stay.Warm regards,María VillanuevaGuest Service Manager

Dear Vlad-Alexandru,Thank you very much for the time you spent to share your personal impressions of your stay at our Benalma hotel Costa del Sol. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We were surprised to read your feedback about the level of cleanliness in the restaurant since this is one of our top priorities and we perform thorough cleaning and disinfection procedures. We will take your comment into consideration and apologise if this exceptional situation did not reflect our standards.Regarding the restaurant, we always cook fresh dishes and everything what is served for our guests are in good conditions. Please, be assured your comments we will shared with the chef for it revision.To finalize, please accept our sincerest apologies for the difficulties you had with our Wifi service. The access to it may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement.Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Warm regards,María VillanuevaGuest Service Manager

Dear Amy,Thank you for making our Benalma Costa del Sol hotel your choice hotel on this occasion and for your very kind recommendation, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.We hope that your experience at our establishment will create many fond memories for you to look back on.Warmest regards,María VillanuevaGuest Service Manager

Dear Dorothy,We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement.We are delighted to see that you really enjoyed the beauty of our installations. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.We hope that your experience at our establishment will create many fond memories for you to look back on.Warm regards,María VillanuevaGuest Service Manager

Dear Layla,We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.Cleanliness is one of our key priorities and we sincerely apologise for not only falling short of your expectations but ours as well. As a teachable moment, we have shared your feedback with our head of housekeeping to make sure the situation you describe does not reoccur in the future.We hope this does not deter you from staying with us again and look forward to welcoming you back to our Palladium Costa del Sol in the near future for a more positive experience, as it should be.Warm regards,María VillanuevaGuest Service manager

Dear Kevin,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our benalma hotel with us and the Expedia community.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable.Warmest regards,María VillanuevaGuest Service Manager

Dear Mahmoud,Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We hope to welcome you back to our hotel in the near future for yet another great stay.Warm regards,María VillanuevaGuest Service Manager

Dear Naomi,First and foremost we would like to thank you for the praising review you shared following your recent visit to our Benalma hotel and are delighted to read that we were able to match your expectations.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Warmest regards,María VillanuevaGuest Service Manager

Estimada Roxana,Gracias por compartir su experiencia en Benalma Hotel Costa del Sol,Esperamos tenerla pronto de vuelta,

Dear Moira,We first would like to thank you for making our Palladium Costa del Sol your preferred choice for your holidays in Benalmádena, it is always a pleasure to welcome back our most loyal guests year after year. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel.At Palladium we understand that food and drinks are important aspects of our guests’ overall expérience, this is why our chefs have created a varied assortment of options to please every type of palate. Reading that you were satisfied with the quality but at times a little bit disappointed with the variety, makes us feel that we are doing a good job but with possibilities to do even better, and therefore we will revise why during your stay we didnt seem to achieve our goal to offer a wide choice in each and every meal. We hope to see you soon so we may welcome you with our best smile and make you feel at home.Warmest regards,María VillanuevaGuest Service Manager

Dear Vlad,We greatly appreciate the time you spent to review your recent experience in our hotel, at Palladium we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. I am also happy to read you found our hotel to be at a convenient location during your visit to Costa del Sol.We sincerely regret the wait you experienced when using our lifts, our hotel counts with 4 lifts at disposal of our guests to minimize the wait during peak hours, nevertheless we commit to study ways to improve in this aspect of our services. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Costa del Sol. Warmest regards,María VillanuevaGuest Service Manager