SHG Hotel Villa Carlotta

Photo gallery for SHG Hotel Villa Carlotta

Reception
View from room
Minibar, in-room safe, desk, iron/ironing board
Triple Room | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of SHG Hotel Villa Carlotta

SHG Hotel Villa Carlotta

4.0 star property

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Via Mazzini, 121-125, Belgirate, VB, 28832

Explore the area

  • Popular LocationBelgirate Ferry Terminal4 min walk
  • Popular LocationVilla Pallavicino Park5 min drive
  • AirportMilan (MXP-Malpensa Intl.)47 min drive
  • Popular LocationHermitage of Santa Caterina del Sasso68 min drive

Choose dates to view prices

About this area

Belgirate

Located in Belgirate, SHG Hotel Villa Carlotta is in the suburbs and on the beach. Rocca di Angera is a notable landmark and some of the area's popular attractions include Isola Madre Botanical Garden and Villa Taranto Botanical Garden. Adventure Park and Alpinia Botanical Garden are also worth visiting. Waterskiing, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby.

What's nearby

  • Belgirate Ferry Terminal - 4 min walk
  • Villa Pallavicino Park - 5 min drive
  • Stresa Ferry Terminal - 5 min drive
  • Porto Valtravaglia Ferry Terminal - 51 min drive
  • Hermitage of Santa Caterina del Sasso - 68 min drive

Getting around

  • Belgirate Station - 4 min walk
  • Malpensa International Airport (MXP) - 47 min drive

Restaurants

  • La Brüma - 5 min walk
  • Il Rapanello - 20 min walk
  • Il battipalo - 3 min drive
  • La Rosa dei Venti - 5 min drive
  • Enoteca da Giannino - 6 min drive

About this property

SHG Hotel Villa Carlotta

4-star beach hotel with a conference centre
At SHG Hotel Villa Carlotta, catch some rays on the beach or spend the day at a marina.
SHG Hotel Villa Carlotta offers 129 accommodations with minibars and a safe. Satellite televisions are provided.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Things to do

  • 18 holes of golf
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina on site
  • Picnic area
  • Terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 15 March 2022 to 31 May 2023 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 18 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Carlotta
Hotel Villa Carlotta Belgirate
Villa Carlotta Belgirate
Belgirate Best Western
Best Western Carlotta
Hotel Villa Carlotta Belgirate, Lake Maggiore, Italy
SHG Hotel Villa Carlotta Belgirate
SHG Villa Carlotta Belgirate
SHG Villa Carlotta
SHG Hotel Villa Carlotta Hotel
SHG Hotel Villa Carlotta Belgirate
SHG Hotel Villa Carlotta Hotel Belgirate

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 47 out of 276 reviews
5 - Excellent 17%
Rating 4 - Good. 106 out of 276 reviews
4 - Good 38%
Rating 3 - Okay. 67 out of 276 reviews
3 - Okay 24%
Rating 2 - Poor. 39 out of 276 reviews
2 - Poor 14%
Rating 1 - Terrible. 17 out of 276 reviews
1 - Terrible 6%

3.5/5

Cleanliness

3.8/5

Staff & service

3.2/5

Amenities

3.0/5

Property conditions & facilities

2.9/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold smell in the lift carpets were dirty pool area not so good or aircon in the room made a terrible noise
Stayed 6 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Hotel was beautiful and right on the lake. The views are great and the room very comfortable and clean. The restaurant was very good and service was great. Would highly recommend this hotel.
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Enjoyable single night stay
Hotel staff were very friendly and very professional on arrival. The room was cleaned to a high standard. We had a lovely view of the lake. The hotel requires an element of modernisation, but this didn’t detract from our stay. The breakfast was varied and good for us.
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

1/5 Terrible

Stayed 2 nights in Sep 2019