Search Hotels Near Bel Air Greens, Palm Springs

"Kind of a throw back"

"For an affordable old school property it has all that you need for a pleasant PS experience."

"Very nice hotel and location is amazing. "

"The pool area was clean and excellent. The rest if the facilities were in rather poor conditions. You can tell our room had a lot of water damage at some point, walls we worped, areas with damage were just painted over. Everything was extremely old. Carpets were not the best condition. Overall if your not too worried about the way your hotel looks, it was alright. The kids really enjoyed the pool. "

"Apparently this hotel is under new ownership and it shows in the worst ways possible. The staff at the front desk were some of the rudest people I’ve ever had check me into any hotel in my life. One staff person, older woman with brown hair, was insanely unpleasant not just to me but to the people who were in front of me at check in and check out. There was another guy at the front desk with white hair who seemed to just straight up ignore people as they came in. Our room was not ready at 3 and we ended up having to wait until 4:15-ish for it. The new owners are now asking patrons to pay for parking in their lot which is something they’ve never done at this hotel and doesn’t make sense for the area of Palm Springs they’re located in. Our water temperature in the room never actually got warm, no matter how long we waited for it to heat up. We’ve stayed at the Ace for years now and this was the first time it was a bad experience. I’ll be staying at one of their neighbors who have more reasonable prices the next time I stay in Palm Springs. The only bright spot was one staff member who was checking people in (she wears glasses). She was very friendly, very helpful and is clearly too good to be stuck working at Ace these days. Hoping a better opportunity comes her way soon."

"I stayed there over spring break, so it was fully booked. The check in took hours as they weren't done cleaning my room until well after check in time. pool closed at 8pm too early for our liking, no kids allowed at the jacuzzi, which was not stated on website and was very disappointing considering I went with kids. We went to shower after the pool and the SHOWER DID NOT WORK! The customer service started going down hill immediately. they sent a man who "fixed" it. it worked for one shower, and then broke again! I called and waited for the man to come back and he never showed. We went to dinner late and smelling like chlorine, very uncomfortable. we then came back late and tired and asked for the man to come fix the shower again but never showed again. They said he'd come 1st thing in the morning, never came. We left a complaint with Justin at the front desk since I was told that "the manager doesn't speak to customers". My brother and his family stayed there the same night and their air conditioning didn't work, same guy was sent to fix it, and complete lack of customer service, rude, and negligent. It looks nice from the pictures but the staff is rude, and the place is falling apart. Trust me and try elsewhere for a good time."

"Very lovely place to stay for a long weekend. Good quiet location. Some restaurants in walking distance and very short drive to downtown area. Staff were super friendly. Coffee and breakfast with fresh fruit and pastries out in the morning. Snacks with wine and beer out in the afternoon. Very nice outdoor area with pool, hot tub and fire pit. Rooms were nice, a little on the small side. Some areas needed a little TLC, nothing major. Beds and bedding were super comfortable. Would stay again. "

"I am writing regarding my recent stay at Desert Isle of Palm Springs on March 27–28, which I booked through Hotels.com. During my stay, I encountered numerous cockroaches inside my room. This was not an isolated incident—I recorded multiple videos documenting the issue. The presence of pests made the room unsanitary and effectively uninhabitable. This experience falls well below basic hospitality and health standards and is not consistent with what was advertised at the time of booking. Given the severity of the issue, I am requesting a full refund for my stay. I have also opened a case with Hotels.com and will be providing them with my documentation. Please let me know how you would like to resolve this matter promptly."

"Perfect accommodations for our family of six. Quiet neighborhood, close to hiking, shopping and short drive to downtown Palm Springs. Home is outfitted with everything you need and more."