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Reviews of Holiday Inn Express Beijing Yizhuang, an IHG Hotel

3.5 out of 5
Holiday Inn Express Beijing Yizhuang, an IHG Hotel
Ronghua South Road, Yizhuang, Beijing, Beijing

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 125 reviews" "
Rating 8 - Good. 67 out of 125 reviews" "
Rating 6 - Okay. 11 out of 125 reviews" "
Rating 4 - Poor. 2 out of 125 reviews" "
Rating 2 - Terrible. 0 out of 125 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have your translator ready!
Excellent customer service! Breakfast was included in the booking which was a pleasant surprise. They had a whole range of facilities such as laundry (¥40 for the washer and dryer), fitness centre (fully equipped with the latest treadmills, interactive Peloton tracker, weights area and strength and conditioning section), excellent intercontinental buffet breakfast and extremely clean rooms. The only issue was that none of the staff spoke English. I would have expected at least this for an international chain of hotel. Instead they were using translators.
Stayed 4 nights in Dec 2023

10/10 Excellent

YUNBO

Travelled with family
Liked: Amenities
We have enjoyed staying there for 3 nights. The breakfast was full of veggies and variety of food. The room was clean. All aspects were wonderful. If there were one thing lacking I would say that there’s some smoking smell in the hallway. Comparing with other hotels we had been, it was mild.
Stayed 4 nights in Oct 2023

10/10 Excellent

xiaodan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good.
Stayed 3 nights in Sep 2023

8/10 Good

Hans Joachim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient stay
Great service and friendly staff. Clean, comfortable and spacious modern rooms with. Just no bath tube, which would have been nice on these cold days. Convenient location next to a shopping mall (Han's Plaza) with lot's of restaurant choices. Breakfast is very Chinese style with a wide selection of different dishes, however there is not much choice for western. Most important, there are many fresh brewed good coffee-makers available. Seating space could be more on peak hours 7:30~8:30am. if you plan to go to downtown of Beijing, it will take you about 1h by car each way, if there is no traffic jam. So if you plan to visit sights inside of Beijing, you may consider other hotels. If you're in the area of the hotel it won't matter. Enjoy your stay
Stayed 3 nights in Nov 2020
Response from Grace Zhu on 23 Nov 2020
Dear Guest, Thank you for choosing to stay in Holiday inn Express Beijing Yizhuang and share your experience.• Thank you very much for your recognition of our breakfast and our staff. The hotel is well located and convenient transportation and various shopping catering and entertainment places around. Meet your leisure options, make your journey more fulfilling, We wholeheartedly provide you with clean and tidy rooms, rich and nutritious breakfast, smooth and clean bath, high-speed and convenient network and other super value services, We look forward to your next visit, wish you a happy life! All the best! f

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Grace Zhu on 26 Dec 2019
Dear Guest, Thank you for choosing to stay in Holiday inn Express Beijing Yizhuang and share your experience.We sincerely look forward to your coming again! May your family be happy! Work well! Healthy!

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Sep 2019

8/10 Good

MARIA TERESA

Liked: Cleanliness, property conditions & facilities, room comfort
7/10
As a positive note the hotel is very new and breakfast is good. Room was clean. Location is close to metro station but will take you 40 min to get to the center of Beijing, so keep in mind. Staff should improve their English.
Stayed 4 nights in Sep 2019

8/10 Good

Vijayaragavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far away from any of the attractions. Language was a problem.
Stayed 2 nights in Aug 2019

8/10 Good

Han Song

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Andycheow, Kuala lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good But the hotel is far from CBD Have to change more train MTR if u go for famous attraction
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Nothing for my Holiday In experiences going back 40+ years it was the worst - staff OK but none of the usual items of use eg. iron and soap in the room - very basic - parking difficult - used Pullman Hotel next door for two nights of dinner entertainment - will be staying with Pullman when next in Beijing - wont be back to HI again.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Holiday Inn express for five nights during my vacation in Beijing. Room was spacious and staff was very helpful even with limited English. Unfortunately I can’t leave a 5 star review because of the tour agency that the hotel is affiliated with. Tour agency only wanted to give us 30 minutes at Great Wall and take us shopping to jewelry stores and tea houses so they can make commission off sales. Someone has to remind hospitality managers that the Great Wall of China is the number one attraction in the country and if I’m flying from half way around the world to see it I would like to spend more than 30 minutes enjoying and exploring it. Apart from the tour experience everything else was fine.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little far from the main attraction however the tube ia close and quite straightforward.
Stayed 8 nights in Apr 2019

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and cozy hotel, only complaint is that it is somewhat far from airport
Stayed 10 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Staff needs to speak a minimum level of English. Including restaurant staff
Stayed 3 nights in Dec 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Nana, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute phenomenal stay!!!!
My family and I spent 6 nights at this hotel and I couldn't have asked for anything better. Fantastic.
Stayed 4 nights in Jun 2018

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 4 night stay
Our stay at the Holiday Inn Beijing was terrific. We had the two bedroom suite. My family of four loved the space in the living room, separate beds, kitchenette, and the two bathrooms. The suite was very clean. The front desk staff helped us out tremendously with the language barrier and ordering taxi’s. The breakfast that was included was delicious. There was plenty western fare with a great Chinese spread as well. Even my picky eater found plenty to eat.
Stayed 4 nights in May 2018

10/10 Excellent

Franz, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but far from city center.
We had a fantastic experience at this hotel. We were given a 2 bedroom apartment with all household amenities. The breakfast buffet was excellent. The staff doesn’t speak English well but try really hard. It takes about 35 minutes to get to city center and about 50 minutes to the airport. Use the DiDi app to get around as it is low cost and effective.
Stayed 4 nights in May 2018

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
This hotel was very nice. It wasn’t too far from the metro. There’s a small shopping mart next door. The breakfast was really, really good. They do very well on the food and the services they provide in the hotel. My friends stayed in the suite and the room was huge! 2 bedrooms and 2 bathrooms.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Amazing hotel! Located right off the subway. Excellent for getting around. More in a business district so you have to get on the subway to see our do anything. Not too many restaurants close by. Breakfast was amazing, Chinese style. You can't drink the water, but they provided the water bottles as you needed them at no cost. One strange thing is we stayed in the suite, it had a kitchen with some dishes (no pots and pans for the stove) but nothing to wash them with or wash cloths. Washer and dryer in the room was so nice to have. Great gym! If we go back to China, a definite place we'd stay.

8/10 Good

Wesley

Liked: Cleanliness, property conditions & facilities, room comfort
Beijing 2018
Not Good location for Family and any Beijing activities. Struggled with communication as English not common at Hotel and struggled to get message across. Hotel too far out for Beijing activities.

10/10 Excellent

Cheng Pin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everthing is good
Stayed 2 nights in Jan 2018

8/10 Good

CHIN SIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Room is clean and tidy. Location is good and accessible by subway.
Stayed 6 nights in Nov 2017

8/10 Good

Ginny, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

Moon

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel quite far for town .but hotel is clean and nice .

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean hotel
The hotel was a little far from downtown but well worth the stay it is beautiful and clean I didn't mind paying 70 r&b to get to downtown

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amol, Oakville

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for business that is cost effective
Good overall hotel. Included breakfast is decent.

8/10 Good

wenqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Muhammad Adam, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services are great, but a little far from the city
I stayed only for two days to attend a conference at a nearby hotel. This hotel is great. However there's no place to shop around here. You can only go for sight seeing, they even provided bicycles. If you want to go to the city, the subway is near, at walking distance.

10/10 Excellent

Galen

Liked: Cleanliness, staff & service, room comfort
Great Stay.
This hotel is a great value and in a safe area. A very clean hotel and all of its staff are very helpful. Breakfast was always good and if you go early always plenty of seating. Many restaurants near by as well as a small store. Subway station just a 5 minute walk on the Yizhuang line. I was here for 15 days and everyday went very well.

8/10 Good

CHUNG LING, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Room is clean and tidy, price is good and worth it. Location is far away from down town. Sound proofing is not so good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gd but far away from city centre
it is quite gd for stay, the rooms are big and comfortable. yet, it is far away from the city centre and not recommended for family trip.

8/10 Good

Elsa, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to business and industrial develop
Really practical, for me a suite with all like my own apartment was perfect for 8 buss es days, I did feel at home, the employers are nice and looking to help but for some one like me with out chines language, is difficult because the English from them is very short. In general a perfect business hotel.

10/10 Excellent

Hemal, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel but far away from main city
Awesome experience. Good rooms, good staff, decent room rates, amazing breakfast spread.

10/10 Excellent

Akash, Ambala india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfirtable and very good hotel
It was very good hotel but very far from city Everything was excellent exept far from city

10/10 Excellent

SHUOHSIEN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても良いです。
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

8/10 Good

sunghonh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

xia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的居住体验
非常不错，服务很贴心，卫生安全，周边配套齐全，居住体验很赞
Stayed 2 nights in Oct 2021
Response from Grace Zhu on 17 Oct 2021
尊敬的客人您好，感谢您的入住，非常感谢您的点评，看到您对我们服务等方面的认可和您在酒店良好的入住体验，，我们特别开心，智选假日酒店遵循小而精致、自主自在的理念为客人提供丰盛的营养早餐、高速上网、畅爽沐浴以及优质睡眠等物有所值的优质保证服务。自在于心，快乐相随，我们期待您的下次惠顾，祝您生活愉快！事事如意！

6/10 Okay

fan

Business traveller
Liked: Staff & service
感觉住了一个600块的汉庭，整个酒店味道都不小
Stayed 1 night in Jul 2021

8/10 Good

MASAHIRO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
総合的にはおススメ
気温が低かったので　浴槽がなかったのは残念でしたが　それ以外、近くにモールがある、清潔　など　全般的には良かったと思います　部屋に冷蔵庫がなかったのですが　フロントに伝えると　すぐに小型の冷蔵庫を持ってきてくれました　節電という意味ではこれもありなのかと。。。 次回以降　行き先が近いということもあり　北京では定宿にしようかと　思っております
部屋の様子
エントランス
2日目に頼んで届いた冷蔵庫
Stayed 2 nights in Jan 2020
Response from Grace Zhu on 18 Jan 2020
当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。