- Liked: Cleanliness, staff & service, room comfort
- Disliked: Property conditions & facilities
Excellent facilities. Shame about the hot water.
I arrived at the hotel in the early evening. The reception staff and restaurant staff couldn't have been more accommodating and professional. The rooms were immaculate in their cleanliness and comfort. The only problem was the next morning, there was no hot water for taking a shower. I reported this to Sophy the receptionist and after some investigation, she got back to me and offered my family and myself another room where we could shower. Unfortunately, it was too late by then to change rooms and have a shower, as we had a train to catch in Calais. That said, the breakfast was fantastic. Apart from no hot water in the morning, I would say that my stay was memorable. Would I return to this hotel? Without a doubt. This is one of these events that can happen anywhere and it won't affect the otherwise fantastic stay we had. Unbelievably professional and polite staff. Delicious food in the restaurant. I look forward to going back.