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I am currently in the process of requesting a refund from Expedia as it relates to this property. The location of the hotel was dangerous. There were people walking around on the street near it and there was an abandoned Sonic drive-in next-door. The outside and inside of the hotel was very poorly lit. The building appeared very old and rundown, which was nothing like the photos on the website. The lobby area and room had a peculiar, unpleasant odor and did not appear clean. I was afraid to stay there; so I did not.
It was away from the busy highway which was a plus. Room is spacious. Loud neighbors above us. Breakfast was average. They are pet friendly which is a plus!!
Lisa
Stayed 1 night in Mar 2024
8/10 Good
Douglas
20 Mar 2024
Liked: Cleanliness, staff & service
Good location.
Douglas
Stayed 1 night in Feb 2024
10/10 Excellent
Glen
Travelled with partner
17 Mar 2024
Updated room of light and dark grey. Beautiful photographs on the wall. Squeaky clean. Friendly staff. On the downside, inedible industrial food breakfast. Overcooked eggs. Cheap greasy sausage, precooked and microwaved. Gym cable machine handles missing.
Glen
Stayed 1 night in Mar 2024
10/10 Excellent
courtney
Travelled with family, Travelled with family and small children
This hotel is close to I-10, decent restaurants, the botanical garden, and a good park for viewing waterbirds. I got stuck here due to bad weather. A comfortable place to lay over.
The second night we got back to our room our key did not work we tried 8 different keys from the front desk and they didn’t work at all either it took them 3 hours to get our room open.
The toilet was also clogged like If nobody had gone in to clean it.
Lastly the fire alarm went off due to another guest and they could not turn off the alarm till and hour later
The state of the hotel is older and there is a definite feeling of age to the rooms. They do supply a mini-frig, but the only sink is in the bathroom. The beds and bathroom did the job, and the AC was cool. Breakfast was fine, but didn't have a lot of options.