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Overall I would rate my stay a 3 star. The only real big was the fact they had a sun shade instead of curtain. One those you can out but not see in. That was disturbing enough. But the fact it didn’t block any light, made sleep nearly impossible .
MITZI
Stayed 1 night in Mar 2024
Response from Kris on 3 Mar 2024
Dear Guest, Our hotel would like to inform you that there is in fact a black-out roller behind the sunshade. Our staff would’ve been more than happy to assist you with the blackout rollers operation/usage. Please always inform the staff if you have any issues during your stay. They may be able to best serve you for your needs. Again, we appreciate your business and hope that you reconsider us for your next visit. The FD agent can assist you with the black-out roller upon check-in next time.
Great hotel right over the border. Beds were very comfortable. If you are a light sleeper ask for a room not near the highway. Very clean, good breakfast
I really enjoyed my stay here, I was promptly greeted when I arrived and everything was clean and the staff were incredibly nice. The breakfast was a nice bonus, I highly recommend this location.
The hotel is super clean. The gentleman that checked us in was over the top friendly. We only stayed the night but we would definitely stay here again if passing through.
Lobby was very nice and welcoming. Room was nice and clean. Didn’t like you could heard the traffic noise while in the room. However it is a busy traffic area all around.
Soon as I walked in i could tell they took great pride on first impressions. I checked in early. They didn't have a room ready, the manager told me to give him a little bit and he'll have it ready for me.
The exterior isn't terribly inviting but the interior has been recently refurbished. Room was clean and the mattress was comfortable. Front desk staff were friendly
Steve
Stayed 1 night in Jun 2023
6/10 Okay
Kris
Travelled with partner
2 Jun 2023
Liked: Staff & service
It used to be much better. Several hurricanes and owners later this area has become worn and creepy. Hotel was adequate and there is a dennys nearby that doesn’t smell TOO bad….the area is just a place you go if you have to. To visit family or get a preview of your doom.
Room was great. Only problem was the location was super noisy. Hotel is wedge between McDonalds and convenience store right by interstate off ramp. Very noisy all night.
Rooms were comfortable and clean. Hotel was very nice. Easy and very well lit parking. Front desk worker prepared breakfast 1 hour early to accommodate workers leaving earlier than 6am.
Cody
Stayed 4 nights in Jan 2023
Response from Kelly on 29 Jan 2023
Dear Cody,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly C. ManagerComfort Inn
Dear Xiaolan,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,KellyComfort Inn - Orange, TX
10/10 Excellent
Lisa
16 Jan 2023
Lisa
Stayed 2 nights in Jan 2023
Response from Kelly C. on 18 Jan 2023
Dear Brandon,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly CGeneral ManagerComfort Inn - Orange, TX
Dear Juan,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly C.Manager Comfort Inn - Orange, TX
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly C.ManagerComfort Inn - Orange, TX