Title: Candlewood Suites Port Arthur/Nederland by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1567246&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candlewood Suites Port Arthur/Nederland by IHG Relax by the pool or get moving at the 24-hour gym. Enjoy convenient amenities like on-site laundry and a front-desk safe. ## Photo gallery for Candlewood Suites Port Arthur/Nederland by IHG ![Outdoor pool, pool loungers - Candlewood Suites Port Arthur/Nederland by IHG (Nederland)](https://images.trvl-media.com/lodging/2000000/1570000/1567300/1567246/5b170c31.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Candlewood Suites Port Arthur/Nederland by IHG (Nederland)](https://images.trvl-media.com/lodging/2000000/1570000/1567300/1567246/2025602f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Candlewood Suites Port Arthur/Nederland by IHG (Nederland)](https://images.trvl-media.com/lodging/2000000/1570000/1567300/1567246/39c269da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board - Candlewood Suites Port Arthur/Nederland by IHG (Nederland)](https://images.trvl-media.com/lodging/2000000/1570000/1567300/1567246/ec4fcce7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Candlewood Suites Port Arthur/Nederland by IHG (Nederland)](https://images.trvl-media.com/lodging/2000000/1570000/1567300/1567246/cd4cb05d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Port Arthur/Nederland, Candlewood Suites Port Arthur/Nederland, an IHG Hotel offers a warm welcome with its grocery store and library. Unwind by the outdoor pool or stay active at the 24-hour gym while enjoying perks like free self parking, dry cleaning services, barbecue grills and express check-out. ## Reviews 7.4 Good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Gym £101 includes taxes & fees 31 Jan - 1 Feb ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1567246&PinnedHotelID=1567246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1567246&PinnedHotelID=1567246&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1567246&PinnedHotelID=1567246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1567246&PinnedHotelID=1567246&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1567246&PinnedHotelID=1567246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1567246&PinnedHotelID=1567246&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1567246&PinnedHotelID=1567246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1567246&PinnedHotelID=1567246&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### Suite, 1 Bedroom (1 Queen Bed) ### Highlights Separate dining area Separate sitting area Air conditioning Full-sized fridge/freezer Dishwasher Plasma TV Sofa bed Premium bedding - 525 sq ft - 7 bedrooms - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite ![Studio Suite | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1570000/1567300/1567246/b2b70080.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Separate dining area Separate sitting area Air conditioning Full-sized fridge/freezer Plasma TV Premium bedding Hairdryer Private bathroom - Sleeps 2 - 1 Double Bed OR 1 Queen Bed ### View all photos for Studio Suite, 2 Double Beds ![Studio Suite, 2 Double Beds | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1570000/1567300/1567246/8c44879a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Double Beds 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Full-sized fridge/freezer Dishwasher Plasma TV Premium bedding Hairdryer - 376 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Studio Suite, 1 Queen Bed ![Studio Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1570000/1567300/1567246/0b0e904e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed ### Highlights Separate dining area Separate sitting area Air conditioning Full-sized fridge/freezer Dishwasher Plasma TV Premium bedding Hairdryer - 350 sq ft - Sleeps 2 - 1 Queen Bed ### Studio Suite, 1 Queen Bed, Accessible (Mobility) ### Highlights Separate dining area Separate sitting area Air conditioning Full-sized fridge/freezer Plasma TV Premium bedding Hairdryer Private bathroom - 350 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBeaumont-Hotels-Candlewood-Suites-Port-ArthurNederland.h1567246.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBeaumont-Hotels-Candlewood-Suites-Port-ArthurNederland.h1567246.Hotel-Information) ## About the area Nederland is home to Candlewood Suites Port Arthur/Nederland by IHG. Spindletop Gladys City Boomtown Museum and Museum of the Gulf Coast are cultural highlights, and some of the area's landmarks include Our Lady of Guadalupe Shrine and McFaddin-Ward House Historic Museum. Looking to enjoy an event or a game while in town? See what's happening at Montagne Center or Beaumont Civic Center Complex. [Visit our Nederland travel guide](https://www.expedia.co.uk/Nederland.dx9330) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.96829%2C-94.02267&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4VcuLJfHdSiEFaWn2FXk9qsNWvU=) 2125 Highway 69 N, Nederland, TX, 77627 ### What's nearby - Central Mall \- 3 min drive \- 3.3 miles - Babe Zaharias Golf Course \- 4 min drive \- 4.6 miles - The Medical Center of Southeast Texas \- 5 min drive \- 4.6 miles - Medical Center of Southeast Texas \- 5 min drive \- 4.6 miles - Lamar University \- 5 min drive \- 6.7 miles ### Getting around - Beaumont Station - 16 min drive - Beaumont, TX (BPT-Southeast Texas Regional) - 3 min drive ### Restaurants - ‪McDonald's - ‬2 min drive - ‪Whataburger - ‬2 min drive - ‪Sonic Drive-In - ‬3 min drive - ‪Marias Diner Nederland - ‬3 min drive - ‪Burger King - ‬2 min drive ## About this property ### Candlewood Suites Port Arthur/Nederland by IHG Property highlights At Candlewood Suites Port Arthur/Nederland by IHG, you can look forward to a corner/local shop, a library and dry cleaning/laundry services. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool, along with sunloungers - Free self-parking - Express check-out, a lift and free newspapers - Multilingual staff, a 24-hour front desk and a TV in reception Room features All 65 rooms offer comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and separate dining areas. Extra amenities include: - Bathrooms with separate baths/showers and hairdryers - 32-inch plasma TVs with cable channels and DVD players - Separate sitting areas, separate dining areas and full-sized fridge/freezers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/3000000/2650000/2647900/2647819/04108089.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Orange Orange - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 297 reviews £105 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=2647819&PinnedHotelID=2647819&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1520000/1513800/1513710/cf180758.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Orange by IHG Orange - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 281 reviews £129 includes taxes & fees 21 Jan - 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Pool - Hot tub - Breakfast included - Pet-friendly 8.2 Very good 527 reviews £86 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=2319428&PinnedHotelID=2319428&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4720000/4714400/4714311/df3ae860.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hawthorn Extended Stay by Wyndham Port Arthur Port Arthur - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 95 reviews £109 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4714311&PinnedHotelID=4714311&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/9000000/8100000/8094600/8094529/c85ab9c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Towneplace Suites Beaumont Port Arthur Port Arthur - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 144 reviews £107 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=8094529&PinnedHotelID=8094529&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/108000000/107520000/107513200/107513170/6fd74a8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Port Arthur by IHG Port Arthur - Pool - Breakfast included - Pet-friendly - Parking included 9.6 Exceptional 37 reviews £183 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=107513170&PinnedHotelID=107513170&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/30000000/29150000/29143300/29143250/34dcb38f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites by Hilton Port Arthur, TX Port Arthur - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 273 reviews £98 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=29143250&PinnedHotelID=29143250&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/110000000/109420000/109413900/109413881/99d4324a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Candlewood Suites Orange by IHG Orange - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym 9.2 Wonderful 28 reviews £125 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=109413881&PinnedHotelID=109413881&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking ### Things to do - 24-hour gym - Library - Outdoor pool - TV in common areas ### Family friendly - DVD player - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room microwave - Laundry facilities - Outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping on request - Multilingual staff ### Business services - Business centre - Computer station ### Outdoors - Barbecue grill - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair-accessible path to lift ### More - 3 floors ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 32-inch plasma TV with cable channels - DVD player ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Microwave - Separate dining area ### More - Air conditioning - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per accommodation, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 150 per accommodation, per stay - Service animals are exempt from fees - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Candlewood Suites Hotel Nederland Candlewood Suites Nederland Candlewood Suites Port Arthur/Nederland Hotel Nederland Candlewood Suites Port Arthur/Nederland Hotel Candlewood Suites Port Arthur/Nederland Nederland ## Frequently asked questions ### Does Candlewood Suites Port Arthur/Nederland by IHG have a pool? ### How much does it cost to stay at Candlewood Suites Port Arthur/Nederland by IHG? ### Is Candlewood Suites Port Arthur/Nederland by IHG pet-friendly? ### How much is parking at Candlewood Suites Port Arthur/Nederland by IHG? ### What time is check-in at Candlewood Suites Port Arthur/Nederland by IHG? ### What time is check-out at Candlewood Suites Port Arthur/Nederland by IHG? ### Where is Candlewood Suites Port Arthur/Nederland by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Candlewood Suites Port Arthur/Nederland by IHG Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 19 8 - Good 15 6 - Okay 10 4 - Poor 9 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Brad 13 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay ##### Brad Stayed 2 nights in Feb 2025 ### 8/10 Good #### Miguel 25 Apr 2024 Liked: Cleanliness, staff & service, amenities Good customer service ##### Miguel Stayed 1 night in Apr 2024 ### 4/10 Poor #### Amanda 14 May 2023 Liked: Staff & service Disliked: Property conditions & facilities #### UNDER CONSTRUCTION I had no idea the hotel was under construction. There was no info on how to get inside. No one would answer the phone. The A/C was turned off in the hallway. The elevator only worked half the time. The room was nice, but it was a bad experience otherwise. Someone tried to come into my room and woke me up before 10 am AND I HAD the DND sign on the door. Stay somewhere else for sure. ##### Amanda Stayed 1 night in May 2023 ### 8/10 Good #### AMBER 29 Jun 2022 Liked: Cleanliness, staff & service The staff was very polite and willing to help and assist in anyway ##### AMBER Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### John 18 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### John Stayed 1 night in Apr 2022 ### 4/10 Poor #### Sandra 16 Nov 2021 Disliked: Amenities, property conditions & facilities This property felt like a motel instead of a hotel. I normally have no issues with Candlewood. Dirty and old inside. Staff was nice though. ##### Sandra Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Sylvia 11 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Candlewood is Awesome! Great and friendly service, room was clean and comfortable. We highly recommend this hotel for your overnight or vacation stay. ##### Sylvia Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller 8 May 2021 Liked: Staff & service It was ok. Very noisy. The staff was friendly and helpful ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Cynthia Beaumont 2 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beaumont was full Beaumont was still full from the storm. This facility was a great alternative ##### Cynthia Beaumont Stayed 1 night in Sep 2020 ### 4/10 Poor #### Gregory 11 Oct 2020 Liked: Room comfort Disliked: Cleanliness #### Comedy of Errors Arrived to check-in after 3:00 pm, and was told the room wouldn’t be ready for another hour. After checking in an hour and a half later, we opened the freezer/fridge in the room and were blasted by the smell of shrimp/bad fish. The smell was pretty unbearable so we chose to not use the fridge/freezer and kept the door tightly closed. After dinner sometime around 6:30 or so, the door to our room was opened by another guest. Apparently the front desk gave this guest a key to our room not knowing the room was already occupied. The beds were comfortable and we liked how roomy the suite was, but I think we’ll be avoiding this location in the future. ##### Gregory Stayed 1 night in Oct 2020 ### 8/10 Good #### Jimmy 16 Jan 2020 Liked: Property conditions & facilities, room comfort #### Jimmy No breakfast. Only cleaned the extended stay room once a week which meant I had to go ask for clean linens every day. Other than that it was ok. ##### Jimmy Stayed 12 nights in Jan 2020 ### 4/10 Poor #### Verified traveller 3 Jan 2020 Disliked: Cleanliness, property conditions & facilities, room comfort Not enjoyable ##### Verified traveller Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Kenneth 21 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good choice for traverlers. ##### Kenneth Stayed 1 night in Nov 2019 ### 6/10 Okay #### Nickolas 28 Aug 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Ok but not very clean Hotel room had an odor to it. Bed wasnt very comfortable. Luckily I just needed the room for a few hours before heading to a job to catch some sleep. If I had to stay in the area again I'd probably get a room at the holiday inn instead. ##### Nickolas Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller 3 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great place to stay. It was very nice and clean! ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### Don 10 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business Business trip. 1 night stay. Doesn’t have breakfast but does have full kitchen and great coffee. ##### Don Stayed 1 night in Mar 2019 ### 8/10 Good #### Patrick 10 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good, but not as good as I usual! A loose toilet seat was the only complaint, but the place could use a little freshening up! Candlewood is usually nice, but in this case a little overpriced, but always a good dependable experience! ##### Patrick Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Michelle 24 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place - great location! Loved the kitchenette inside the room! Clean and tidy (aside from the bathroom door that looked like someone had punched it at some point). But we had a good time speculating what might have happened. Other than that, the room was great! Front staff was so helpful and friendly! If I ever need a stay in that area again, I will definitely be staying at this hotel! ##### Michelle Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Verified traveller 4 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very quiet and clean hotel. Free laundry services. Kitchenette in every room. ##### Verified traveller Stayed 2 nights in Jun 2018 ### 10/10 Excellent #### Jackie, Lufkin, Texas 10 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Stay! The lady at the front desk was wonderful. She was very friendly and helpful. The room and pretty much the entire hotel were very clean. The bed was comfortable, as well as the recliner. The only issue with my stay was that the toilet made a awful noise whenever it was flushed, but quickly went away. When the room was as great as it was, you can easily over look something as simple as a little noise. I highly recommend this hotel. ##### Jackie Stayed 1 night in Jan 2018 ### 6/10 Okay #### Verified traveller 9 Nov 2015 Liked: Cleanliness, room comfort #### Decent hotel, little too expensive for what it is. This is a no-smoking hotel which was perfect for me as I do not smoke, however upon entering the room you can tell someone previously smoked in there. There are always a few people outside the front door smoking, I think it's disgusting. The management should make them walk at least 100 foot away, the smell fills the lobby pretty easily. There was a free bag of pop corn in the room when I entered it. The shower head trickles water, I love it when it's like a downpour on my head though. The desk has 2 different chairs to sit in, it's convenient for those who like options. The fridge was clean and kept my food cold. The front service staff was on their phones every time I saw them, a couple of times they didn't notice me and I had to get their attention. The price per night is about $130, I don't think the hotel is worth it though, maybe in the $90-$100 price range. When I stayed there it was pouring rain, in the front entrance is where the water from the roof funnels down and doesn't disperse around the sides or the back so if it starts to rain there BRING AN UMBRELLA or you will get soaked like I did. I get the neighborhood vibe that if you leave your vehicle unlocked, you will get it broken in to. I always carry my gun on me so I felt confident I would not be disturbed. I suggest you book a room at hotels.com instead of on site or on their website, it's about $10 cheaper per night. ##### Verified traveller ### 4/10 Poor #### Amy, Austin 15 Sept 2015 Disliked: Cleanliness, staff & service, room comfort #### hotel misrepresented available rooms, breakfast We did not get the type of room that we booked through hotels.com Also hotels.com mentioned that there was breakfast included and there was no breakfast. Hotels.com has been accommodating about the breakfast, giving us a voucher for a stay at a future hotel. However, the hotel has not contacted us or even apologized for giving us a smaller room with no door between the bedroom and the living room. We have children that are 4 and 6 years old and we need a separate door to get any sleep. I spent 20 minutes on the phone with someone from hotels,com to get this type of room, and would have booked elsewhere had I known they did not have this available. I feel they misrepresented what they had available and then failed to even apologize. Also our room did not even get cleaned or re supplied in between our two nights. This was among the worst stays I have had at a hotel. I had to go out at midnight to Walmart to get breakfast supplies, as they informed us at check in there were absolutely no breakfast options. When we were checking out the front desk mentioned that we could have gotten something for free in the hotel store - AFTER I had made a midnight Walmart run! Do not book here - they are not accommodating or nice. ##### Amy ### 6/10 Okay #### Joshua, Naples, ME 19 Jul 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Bring your own alarm clock. Asked for a wake up call and a cab called for the morning- didn't receive either. Alarm clock in room didn't work. ##### Joshua ### 8/10 Good #### Verified traveller 19 Jan 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A helpful employee sets the pace! Thank you Alyss Chech person, Alyssa, was most accommodating. Very kind ##### Verified traveller ### 6/10 Okay #### Daniel, Chandler, AZ 13 Oct 2014 #### Not bad Not bad, other than the smell in the hallway which also permeated the room I tried numerous things to get rid of the smell but it stayed. My friend who lives in the area says that's just the smell of the area, but having to breathe that in all night wasn't great. The room itself was fine and although I didn't use them the fridge and stove would be beneficial on longer stays. For the price it was a decent deal. ##### Daniel ## Expedia's Latest Trends ### Hotels > [Travelodge by Wyndham Winchester](https://www.expedia.co.uk/Winchester-Hotels-Travelodge-By-Wyndham-Winchester.h9600.Hotel-Information) > > [Hyatt Regency Santa Clara](https://www.expedia.co.uk/Santa-Clara-Hotels-Hyatt-Regency-Santa-Clara.h4313.Hotel-Information) > > [Sea Crest Beach Resort](https://www.expedia.co.uk/North-Falmouth-Hotels-Sea-Crest-Beach-Hotel.h25567.Hotel-Information) > > [The View Hotel](https://www.expedia.co.uk/Kayenta-Hotels-The-View-Hotel.h59418009.Hotel-Information) > > [Bayshore Resort](https://www.expedia.co.uk/Traverse-City-Hotels-Bayshore-Resort.h34264.Hotel-Information) > > [Fairmont Orchid](https://www.expedia.co.uk/Kamuela-Hotels-Fairmont-Orchid.h25190.Hotel-Information) > > [Aspen Select](https://www.expedia.co.uk/Rochester-Hotels-Aspen-Select.h12245240.Hotel-Information) > > [Maui Coast Hotel](https://www.expedia.co.uk/Kihei-Hotels-Maui-Coast-Hotel.h28645.Hotel-Information) > > [Holiday Inn Express & Suites Price by IHG](https://www.expedia.co.uk/Price-Hotels-Holiday-Inn-Express-Suites-Price.h9253345.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Myrtle Beach - N Kings Hwy](https://www.expedia.co.uk/Myrtle-Beach-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Myrtle-Beach-N-Kings-Hwy.h6849.Hotel-Information) > > [Baymont by Wyndham Mishawaka South Bend Area](https://www.expedia.co.uk/South-Bend-Hotels-Baymont-By-Wyndham-Mishawaka-South-Bend-Area.h1976.Hotel-Information) > > [Solterra Resort](https://www.expedia.co.uk/Orlando-Hotels-Solterra-Resort.h18526478.Hotel-Information) > > [Isla Bella Beach Resort & Spa](https://www.expedia.co.uk/Marathon-Hotels-Isla-Bella-Beach-Resort-Spa.h24101706.Hotel-Information) > > [Anvil Hotel](https://www.expedia.co.uk/Jackson-Hole-Hotels-Anvil-Hotel.h894210.Hotel-Information) > > [Yosemite View Lodge](https://www.expedia.co.uk/El-Portal-Hotels-Yosemite-View-Lodge.h576660.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Cocoa Beach Oceanfront](https://www.expedia.co.uk/Cocoa-Beach-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Cocoa-Beach-Oceanfront.h894002.Hotel-Information) > > [Hyatt Place Titusville / Kennedy Space Center](https://www.expedia.co.uk/Titusville-Hotels-Hyatt-Place-Titusville-Space-Center.h44354265.Hotel-Information) > > [Holiday Inn Key Largo by IHG](https://www.expedia.co.uk/Key-Largo-Hotels-Holiday-Inn-Key-Largo.h7230.Hotel-Information) > > [Gurney's Montauk Resort & Seawater Spa](https://www.expedia.co.uk/Montauk-Hotels-Gurneys-Montauk-Resort-Seawater-Spa.h7033726.Hotel-Information) > > [Hotel Marguerite Anaheim/Garden Grove, Trademark Collection by Wyndham](https://www.expedia.co.uk/Garden-Grove-Hotels-Holiday-Inn-Express-Suites-Garden-Grove-Anaheim-South.h917954.Hotel-Information) > > [Comfort Inn & Suites Napoleon](https://www.expedia.co.uk/Defiance-Hotels-Comfort-Inn-Suites.h200743.Hotel-Information) > > [Bar N Ranch](https://www.expedia.co.uk/West-Yellowstone-Hotels-Bar-N-Ranch.h11548135.Hotel-Information) > > [Timber Ridge Lodge and Waterpark](https://www.expedia.co.uk/Lake-Geneva-Hotels-Timber-Ridge-Lodge-And-Waterpark.h1043867.Hotel-Information) > > [Yosemite Southgate Hotel & Suites](https://www.expedia.co.uk/Oakhurst-Hotels-Yosemite-Southgate-Hotel-Suites.h3650.Hotel-Information) > > [Wuksachi Lodge](https://www.expedia.co.uk/Sequoia-National-Park-Hotels-Wuksachi-Lodge.h893730.Hotel-Information) > > [Dutch Wonderland Inn](https://www.expedia.co.uk/Lancaster-Hotels-Cartoon-Network-Hotel.h50407269.Hotel-Information) > > [Margaritaville Beach Resort South Padre Island ](https://www.expedia.co.uk/South-Padre-Island-Hotels-Pearl-South-Padre.h21996.Hotel-Information) > > [Riviera Resort Palm Springs](https://www.expedia.co.uk/Palm-Springs-Hotels-Margaritaville-Resort-Palm-Springs.h26011.Hotel-Information) > > [Balmoral Resort Florida](https://www.expedia.co.uk/Haines-City-Hotels-Balmoral-Resort-Florida.h19447044.Hotel-Information) ---