Needs work, but comfortable
Posted 06-Aug-2013 on Hotels
I was visiting for a family wedding and booked my hotel ahead of time. When all of the out-of-towners were checking in, I was unable to get the group discount because I had already paid online. Ugh!! The recliner and chair in the room were apparently supposed to be a faux brown leather material, but were in very poor condition. The fabric was missing in some places, showing the large, obvious orange cushion underneath. When I went to tuck my son into bed, I found a bug between the sheets (small, but alive and unwanted) which led to a full on room inspection. The room overall was a good size and we did not feel cramped. We were locked out of our room for about 30 minutes because the card key didn't work and the person at the front desk had to call maintenance to come let us in because her machine wasn't working either. I still like the Candlewood chain, but this experience was not the best.