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"Service was excellent. Breakfest (that was included) was decent, nothing over the top but nothing that needed to be fixed. Restarting (the york) was good food. The room we stayed in was actually quite big. Clean, no complaints about housekeeping. The hotel listed a heated pool and a sauna. The sauna no longer existed due to covid apparently. The pool was slightly heated and in need of repairs regarding pool liner, paint, ect to brighten it up. "

"Everything was fine. Our room needed freshening up. A mirror over the bathroom vanity would have given better light."

"An excellent location. Excellent parking. Beauty view. Incredible restaurant. Management and staff who truly care. Management is very in tune with everything around them, and show a clear focus on providing a premium guest experience. All hotel owners, management and staff should take a page from the fine folks at the Old Orchard Inn, and how they are committed to making improvements every day. Large and small details alike get their focus ... * Premium check in experience. You can see the focus on continuous improvement here. * Little things like recently moving vending machines and trash bins closer to the front desk to be more convenient and practical for guests. * Smiles and engagement from staff - custodians, restaurant, lobby, management, etc. * Very approachable staff. Very accommodating. Excellent communications. * Went the extra mile to ensure my family and I were very well treated and that we have a fantastic experience. Even paid attention to a minor note in a prior email that it was our son's 19th birthday and added a special touch. Very classy! The management and staff at the Old Orchard Inn truly care about their guests' experience, and this was on full display especially at our last stay. Can't thank James Clouthier and Mark Lowe enough. We will see you again soon, Old Orchard Inn! "

"A couple of disappointments upon check in: 1) We rented a cottage that was listed to have 2 double beds + 2 twin beds. We actually had 3 twin beds and 1 double. 2) we were given no ice bucket or complimentary water (pretty common anywhere you go) Our cottage was nice and cozy. The property itself is very nice and offers plenty of options. Great location, close to everything you need. The breakfast was perfect and hats off to our server for breakfast and the bartender, I would give them both 5 stars but the front desk staff more like a 3. We did spend a bit of time trying to chase a mouse out of our cottage in the evening but was not successful, so he's still there somewhere. Overall I should say this stay was not what I would expect for the price I paid and I'm sure it's even more expensive in peak season. "

"Nice clean hotel, good restaurant and convenient that its right inda hotel. Staff was nice, room was cozy and big. "

"Staff were extremely friendly and helpful. Lots of suggestions for attractions to see and things to do. Room was very clean snd bed was so comfortable. A great place to dtay"

"Lots of parking. Easy to find and a good location. Staff was very helpful."

"Fantastic breakfast "

"My room was 90 degrees like a sauna and it wouldn’t cool down quick enough. I didn’t get to the room until 11:30pm. When asked for another room it took a while to get. Disappointed about the situation. "