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Reviews of Crowne Plaza Executive Center Baton Rouge, an IHG Hotel

3.5 out of 5
Crowne Plaza Executive Center Baton Rouge, an IHG Hotel
4728 Constitution Ave, Baton Rouge, LA

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1003 reviews" "
Rating 8 - Good. 302 out of 1003 reviews" "
Rating 6 - Okay. 127 out of 1003 reviews" "
Rating 4 - Poor. 60 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Naquia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from hotel staff on 14 May 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Rheanne, Youngsville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from hotel staff on 7 May 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge.

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite hotel whenever I'm in Baton Rouge! Beautiful, very nice staff from the front desk, to the bar, to the restaurant. We truly enjoyed our stay and met a great group of people during our stay.
Stayed 1 night in May 2024
Response from hotel staff on 7 May 2024
Dear Valeria,Thank you for your wonderful words! It's always a great pleasure to hear when our guests appreciate the service and comfort that the Crowne Plaza Baton Rouge is always striving to provide. We greatly appreciate your words and hope to have the opportunity to welcome you again soon. Safe travels!

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in Mar 2024
Response from hotel staff on 2 May 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge.

10/10 Excellent

Paul

Stayed 1 night in Apr 2024
Response from hotel staff on 2 May 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge.

4/10 Poor

Allyson

Stayed 1 night in Apr 2024
Response from hotel staff on 14 May 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Andrea, Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We extended our stay because we liked the room and area so much! We’ll definitely be back!
Stayed 1 night in Apr 2024
Response from hotel staff on 18 Apr 2024
Thank you for the wonderful feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Robyn

Stayed 3 nights in Apr 2024
Response from hotel staff on 2 May 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge.

10/10 Excellent

Tierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, we slept so comfortable. Each person greeted us with a smile even down to the people that served us breakfast. I would definitely stay here again and again !
Stayed 3 nights in Mar 2024
Response from hotel staff on 9 Apr 2024
Thank you for your wonderful feedback - we're so glad we could accommodate you with such pleasant service and we look forward to welcoming you back to the Crowne Plaza Baton Rouge again soon. Safe travels!

8/10 Good

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from hotel staff on 3 Apr 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge.

6/10 Okay

SQ

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from hotel staff on 1 Apr 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge!

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from hotel staff on 1 Apr 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms with good proximity to restaurants and right next to the interstate. Very accommodating front desk staff. I would stay here again if I am passing through Baton Rouge.
Stayed 1 night in Mar 2024
Response from hotel staff on 26 Mar 2024
Thank you for your wonderful feedback of the Crowne Plaza Baton Rouge.

10/10 Excellent

Raquel

Travelled with group
Liked: Cleanliness
Scenery
Stayed 2 nights in Mar 2024
Response from hotel staff on 18 Mar 2024
Thank you for your review of the Crowne Plaza Baton Rouge!

10/10 Excellent

robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very nice rooms and amenities. Bar and breakfast are great. Very friendly staff.
Stayed 1 night in Mar 2024
Response from Guest Service on 7 Mar 2024
Thank you for your wonderful review of the Crowne Plaza Baton Rouge!

10/10 Excellent

Lisa

Travelled with group
Had a wonderful time!!!!
Stayed 2 nights in Feb 2024
Response from hotel staff on 5 Feb 2024
We're so glad to hear it! Thank you for your wonderful review and we hope to have the opportuntiy to welcome you again soon. Safe travels!

8/10 Good

Stacy

Stayed 1 night in Jan 2024
Response from hotel staff on 5 Feb 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge.

10/10 Excellent

Joan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from hotel staff on 18 Jan 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from hotel staff on 18 Jan 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from hotel staff on 18 Jan 2024
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Cherie L.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Dec 2023
Response from hotel staff on 18 Dec 2023
Thank you for your wonderful feedback of the Crowne Plaza Baton Rouge!

4/10 Poor

Wanda

Travelled with family
Liked: Amenities
Booked us on a floor where everyone was all out in halls. @11:30pm kids were playing in the hall, adults were all gathered in hall talking. And mgmt said they can’t do anything. So had to get out of bed, pack up & move to another floor.
Stayed 1 night in Dec 2023
Response from Guest Service on 12 Dec 2023
Dear Wanda,Thank you for your recent feedback. We deeply apologize for the noisy guests on your floor and understand your frustration. We know how important a good night sleep is and we'll do everything we can to ensure you a quieter stay in the future. Safe travels,

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Guest Service on 6 Dec 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Stayed 1 night in Nov 2023
Response from Guest Service on 6 Dec 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge - we're so glad you enjoyed your stay with us!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A-1 Staff
Very friendly staff and whoever the bartender was has a great personality! I wish I knew his name. Me and my husband really enjoyed watching the game and chatting with him!
Stayed 1 night in Nov 2023
Response from hotel staff on 6 Dec 2023
Thank you for your feedback - we'll be sure to pass along your praises to our lounge team. We appreciate you letting us know and hope to welcome you back to the Crowne Plaza Baton Rouge again soon. Safe travels!

10/10 Excellent

MURIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from hotel staff on 6 Nov 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was more than amazing! Helpful professional and courteous! Lounge staff, especially CJ, made our visit perfect. Joshua at the front desk so helpful!
Stayed 1 night in Nov 2023
Response from hotel staff on 6 Nov 2023
Dear Rickey,Thank you for taking the time to leave us your feedback of the Crowne Plaza Baton Rouge. We're so excited to hear about your friendly and comfortable stay with us. We hope to have the opportunity to welcome you back soon.Safe travels!

10/10 Excellent

Kate

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, great staff, super accomodating
Stayed 1 night in Oct 2023
Response from hotel staff on 16 Oct 2023
Thank you for your wonderful feedback of the Crowne Plaza Baton Rouge. Come back and see us again soon!

10/10 Excellent

Katina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from hotel staff on 16 Oct 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Service on 11 Oct 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Lexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Service on 11 Oct 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge!

2/10 Terrible

Kim

Stayed 1 night in Oct 2023
Response from hotel staff on 6 Nov 2023
Thank you for your feedback of the Holiday Inn Baton Rouge!

8/10 Good

Dorian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jandi

Stayed 1 night in Sep 2023
Response from hotel staff on 6 Nov 2023
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Jason

Business traveller
Liked: Amenities
Hospitality
Stayed 1 night in Sep 2023
Response from Guest Service on 28 Sept 2023
Thank you for your wonderful feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2023
Response from Guest Service on 28 Sept 2023
Thank you for your wonderful feedback of the Crowne Plaza Baton Rouge!

6/10 Okay

Eli

Huge stain on bed spread which meant it was used by the previous occupants also the windows were blocked
Stayed 1 night in Sep 2023
Response from hotel staff on 26 Sept 2023
Dear Eli,Thank you for your recent feedback - we're disappointed to hear about your stay with us and can assure you that we take all the proper protocols to ensure your room is thoroughly cleaned. We will pass along your comments to our housekeeping team and we hope to have the opportunity to welcome you again soon. Safe travels!

8/10 Good

Lysan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from hotel staff on 20 Sept 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge.

10/10 Excellent

Gary

Stayed 1 night in Sep 2023
Response from Guest Service on 8 Sept 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff friendly. Despite being close to the interstate, room was surprisingly quiet. However, the hinges on the bathroom door in my room need to be oiled, it was very squeaky and would wake others in the room, but as I was alone, it was not an issue for me.
Stayed 1 night in Aug 2023
Response from hotel staff on 21 Aug 2023
Dear Nancy,We're so happy to hear it! Thank you for taking the time to leave us your feedback regarding your recent stay at the Crowne Plaza Baton Rouge. We're so glad you enjoyed your visit and we look forward to your return. Safe travels!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great staff. Clean hotel. Great service.
Stayed 3 nights in Aug 2023
Response from hotel staff on 21 Aug 2023
Thank you for your wonderful feedback of the Crowne Plaza Baton Rouge.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from hotel staff on 21 Aug 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge.

8/10 Good

Ann M

Stayed 2 nights in Aug 2023
Response from Guest Service on 8 Sept 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Leon

Stayed 1 night in Aug 2023
Response from hotel staff on 8 Sept 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge!

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was not happy that the tv my whole stay kept going in and out due to signal strength. I was on the 5th floor at the end of the hall.
Stayed 2 nights in Aug 2023
Response from hotel staff on 8 Aug 2023
We're terribly sorry for the inconvenience and we thank you for letting us know. We hope to welcome you back to the Crowne Plaza again soon. Safe travels!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff
Stayed 1 night in Aug 2023
Response from hotel staff on 8 Aug 2023
Thank you for your wonderful feedback of the Crowne Plaza Baton Rouge!

4/10 Poor

Bert

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from hotel staff on 31 Jul 2023
Thank you for the Crowne Plaza Baton Rouge!

8/10 Good

William

Stayed 1 night in Jul 2023
Response from hotel staff on 24 Jul 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge!

10/10 Excellent

Royce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from hotel staff on 21 Jul 2023
Thank you for your feedback of the Crowne Plaza Baton Rouge.