Batcombe Holidays from £406

Kitchen clean and well equipped, good condition, modern. Parking was simple to access and secure. Had to call as problem with key box lock code, but was assisted promptly and politely by Louise. 5*

The room is good and of a reasonably high standard. There are however two major challenges. The room was on the top floor which from the car park is three flights of stairs. A lot when you’re carrying several large bags and clothes for a wedding. The second big issue is the hall lights on a sensitive room sensor. There is no way to switch this off or lights off. The lights are very bright. This means you cannot leave bedroom door open at night which is difficult when it’s warm. As there’s no air conditioning this would be a major issue in hot weather. It also means trips to the bathroom at night are major issue in waking people up. As a result I would NOT recommend this room to friends and colleagues for these reasons Sorry guys but the room is excellent but the light issue is a major problem

Communication was excellent. Easy to access with information provided. Room was immaculate. Has everything you need and the bed was really comfortable. Would stay again as felt so relaxing.

We had a wonderful stay. The staff was amazing. They bent over backwards to try to help are stay be the perfect experience. The food was great. The castle is truly an amazing place to stay. The grounds were immaculate as well. I want to mention one of the staff, Kayla by name, for her superb customer service and help. Everyone there showed how much they valued their guests. We would highly recommend Thornbury Castle to anyone who wants a very memorable stay.