Title: The Golden Bay Hotel Batam Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Golden Bay Hotel Batam Island retreat balances relaxation and excitement with professional spa treatments and water park thrills just steps from the ferry terminal ## Photo gallery for The Golden Bay Hotel Batam ![Breakfast (IDR 50000 per person) - The Golden Bay Hotel Batam (Batam)](https://images.trvl-media.com/lodging/17000000/16730000/16727600/16727533/294d7521.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - The Golden Bay Hotel Batam (Batam)](https://images.trvl-media.com/lodging/17000000/16730000/16727600/16727533/64b9aa97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - The Golden Bay Hotel Batam (Batam)](https://images.trvl-media.com/lodging/17000000/16730000/16727600/16727533/3fcd0959.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - The Golden Bay Hotel Batam (Batam)](https://images.trvl-media.com/lodging/17000000/16730000/16727600/16727533/fc4b15a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - The Golden Bay Hotel Batam (Batam)](https://images.trvl-media.com/lodging/17000000/16730000/16727600/16727533/8d2a379d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Golden Bay Hotel Batam welcomes families near Batam Centre Ferry Terminal. Enjoy international cuisine, coffee, or rejuvenating spa services. The water park offers refreshing entertainment, and the staff consistently earns praise for their helpful service. ## Reviews 7.6 Good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=16727533&PinnedHotelID=16727533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=16727533&PinnedHotelID=16727533&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=16727533&PinnedHotelID=16727533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=16727533&PinnedHotelID=16727533&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16727533&PinnedHotelID=16727533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16727533&PinnedHotelID=16727533&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=16727533&PinnedHotelID=16727533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=16727533&PinnedHotelID=16727533&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Queen ![Superior Queen | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16730000/16727600/16727533/4f392689.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen ### Highlights Air conditioning LED TV Blackout curtains Private bathroom Free bottled water Coffee/tea maker Cable channels Daily housekeeping - 226 sq ft - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Twin ![Superior Twin | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16730000/16727600/16727533/baf8b965.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin ### Highlights Air conditioning LED TV Blackout curtains Private bathroom Free bottled water Coffee/tea maker Cable channels Daily housekeeping - 226 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Superior Queen Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16730000/16727600/16727533/84219368.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen Room - Sleeps 2 ### View all photos for Superior Twin Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16730000/16727600/16727533/36a7404f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-The-Golden-Bay-Hotel-Batam.h16727533.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-The-Golden-Bay-Hotel-Batam.h16727533.Hotel-Information) ## About the area Batam is home to The Golden Bay Hotel Batam. Batam Centre and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda. Travelling with kids? Consider Ocarina Park and East Coast Park. [Visit our Batam travel guide](https://www.expedia.co.uk/Batam.dx6224874) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.16094%2C104.03690&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gEoMO-ozRvU9N0E5pFmlu-XbEEw=) Jalan Bengkong Laut, Golden City, Bengkong, Batu Ampar, Batam, 29433 ### What's nearby - Miniature House Indonesia \- 7 min walk \- 0.4 miles - Nagoya Hill Mall \- 11 min drive \- 2.4 miles - Batam Centre Ferry Terminal \- 13 min drive \- 3.3 miles - Batam Centre \- 13 min drive \- 3.3 miles - Harbour Bay Ferry Terminal \- 15 min drive \- 3.5 miles ### Getting around - Batam Batu Besar (BTH-Hang Nadim) - 31 min drive ### Restaurants - ‪De'sands - ‬7 min walk - ‪Golden Prawn 933 - ‬1 min walk - ‪Golden Prawn 555 - ‬8 min walk - ‪Pizza rakyat - ‬3 min walk - ‪Kasta Coffee Shop - ‬7 min walk ## About this property ### The Golden Bay Hotel Batam Family-friendly hotel near Batam Centre Ferry Terminal You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at The Golden Bay Hotel Batam. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Cheng Ho, offers breakfast, lunch and dinner. Free in-room WiFi and a business centre are available to all guests. You'll also enjoy the following perks during your stay: - Free self-parking - Buffet breakfast (surcharge), a free local area shuttle and a water park (surcharge) - Concierge services, a banquet hall and wedding services Room features All 124 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - LED TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/112000000/111980000/111979400/111979384/ef876371.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CJ HOMESTAY Batam - Parking included - Free Wi-Fi - Laundry room - 24/7 front desk £5 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=111979384&PinnedHotelID=111979384&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/92000000/91750000/91743100/91743083/d05f6dae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O Penginapan Saweri GadingNearKlub Golf Ria Bintan Batam - Parking included - Free Wi-Fi - Room service - Housekeeping £4 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=91743083&PinnedHotelID=91743083&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/93000000/92870000/92868600/92868549/30072531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O Rafika Homestay SyariahNearTempat Makan Pagi Sore Nohil Batam - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) during limited hours on request - Free area shuttle - Free shopping centre shuttle - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee: IDR 50,000 for adults and IDR 25,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Cheng Ho ### Things to do - Water park - Waterslide ### Family friendly - Free area shuttle - Laundry facilities - Snack bar/deli - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Picnic area ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ### More - 1 building - 6 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 9 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 125000 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: IDR 200000.0 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately IDR 50000 for adults and from IDR 25000 for children - Airport shuttle fee: IDR 120000.00 per vehicle (one way) - Rollaway bed fee: IDR 125000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Golden Bay Hotel Batam Golden Bay Batam Golden Bay Hotel The Golden Bay Batam Batam The Golden Bay Hotel Batam Hotel The Golden Bay Hotel Batam Batam The Golden Bay Hotel Batam Hotel Batam ## Frequently asked questions ### Is The Golden Bay Hotel Batam pet-friendly? ### How much is parking at The Golden Bay Hotel Batam? ### What time is check-in at The Golden Bay Hotel Batam? ### What time is check-out at The Golden Bay Hotel Batam? ### Does The Golden Bay Hotel Batam provide a shuttle to the airport? ### Where is The Golden Bay Hotel Batam located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Golden Bay Hotel Batam Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 17 8 - Good 18 6 - Okay 7 4 - Poor 4 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Muhammad 17 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two Thumbs Up Good and affordable! Staffs all were amazing! Very helpful wherever I face difficulty. ##### Muhammad ### 2/10 Terrible #### Verified traveller 6 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 網上環境照片跟現場實況相距甚遠，不建議入住 網上環境照片跟現場實況相距甚遠，房間內傢俱、物品均破舊不堪，浴巾很骯髒，浴室備品全都沒補，也沒提供吹風機。飯店雖有免費接駁巴士，但需提早預訂，櫃檯人員不會主動說明及告知提醒。 ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 21 Nov 2019 Liked: Cleanliness, staff & service Provide shuttle service to Nagoya Hill Mall & BCS. Breakfast provided are very basic, only few dishes. It's opposite GO CART & abt 10mins walk to Golden Prawn Seafood Restaurant. ##### Verified traveller Stayed 3 nights in Nov 2019 ### 2/10 Terrible #### Verified traveller 29 Oct 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bad Experience… During my visit at Golden Bay Hotel dated 26 Oct 2019\. Upon arriving at the hotel at 1000hrs, my friends and I was told by the concierge that there’s no room for us. The rooms were not ready due to rectification works. They should have inform us in advance about it so that we could make the necessary arrangement as not to waste our time. After an hour two of waiting, we were told that they will get us our room but we need to share rooms in order to accommodate, but we decline the offer as we have already paid our stay in full. They sent us from one hotel to another and make us look like bumbling idiots. Then they told us they got 3 rooms which is like a chalet, so we went back to Golden View hotel to view this "chalet" which is located near the swimming pool. This chalet looks like a chicken coup and smells of cow dung, it looks like someone got murdered in that chalet (yes its that bad), it was quiet and haunting, the chalet looks like it has not been occupied since Japan invaded Asian in WW2, I kid you not, there was a bed on the floor, a very musty smell and only us around and no one else!! Do we seriously look like some barn yard animals or someone looking for an outdoor adventure?? Look, if the hotel would have give us 2 or 3 weeks notice that the hotel is fully booked then maybe we could have could have planned to go somewhere else but this is not the case, who wouldn't get angry?? We were treated like idiots running here and there looking for a god ##### Verified traveller Stayed 2 nights in Oct 2019 ### 8/10 Good #### RONNIE, SG 18 Oct 2019 Provide free shuttle transport to BCS & Nogoya Mall. Walking distance to Golden Prawn Seafood Restaurant. ##### RONNIE Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Matt 15 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value hotel. Super friendly, helpful staff. Clean and comfortable room. Good breakfast. Highly recommended as long as you're ok taking taxis into main areas. ##### Matt Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Verified traveller 22 Jun 2019 Disliked: Cleanliness, amenities, property conditions & facilities The place was listed as a 3 star but it was definitely a 1 star. Smokey, dirty ashtrays in the lobby area. A karaoke place next door that was very loud and went until 6 am. DO NOT STAY THERE!!!! Waste of money ##### Verified traveller Stayed 4 nights in Jun 2019 ### 6/10 Okay #### Lynn, singapore 10 Jun 2019 Liked: Staff & service Disliked: Property conditions & facilities water is inconsistent, you get burn. If you turn on hot, otherwise too cold ##### Lynn Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### CLEMENT 21 Dec 2018 Liked: Staff & service, property conditions & facilities, room comfort #### Very Friendly Staff Over all stay is very good with all the friendly staff, Front office clerks, housekeeping staff and restaurant associates. However the wardrobe was dusty every time we stay. The so call personal safe is so difficult to use, be the location, method of keying the passwords, the words of instruction are invisible to follow.................... cannot be used is the word. ##### CLEMENT Stayed 1 night in Dec 2018 ### 2/10 Terrible #### lynn, Singapore 12 Nov 2018 Disliked: Cleanliness, property conditions & facilities Poor maintenance, Heater is not consistent, got burn if adjusted hot. otherwise too cold. Bed linen smell from not dry properly ##### lynn Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Chia 24 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super good 1st impressions...the staff..Nona ( Hope I'm correct) Speak to us in mandarin when she look at our passport. This make me feel at home. She then politely inform us the room is not ready and quickly highlight to us on the free shutter bus to the two major shopping mall. 2nd impression... when we checked in the room ,WOW again..the room was clean and fresh. The tower and bedsheets was soft and have nice smell, so it was bless to checked in just after cleaning up. 3rd impressions.. Whenever we are in and out of the hotel the staff will always greet and open the door for us. So we are paying 3.5 stars price but receiving 5 stars service. No problem all on their location and sowhat if they are away from shopping malls ,strongly recommend to stay on this hotel when visiting Batam. ##### Chia Stayed 2 nights in Oct 2018 ### 6/10 Okay #### Verified traveller 13 Sept 2018 #### Chesp hotel with no frills Local area has some restaurants nearby. ##### Verified traveller Stayed 4 nights in Sep 2018 ### 6/10 Okay #### Lynn, Singapore 17 Aug 2018 Disliked: Property conditions & facilities #### Hot water not consistent Hot water is not consistent, even though we set. Afraid little kids can get burn ##### Lynn Stayed 3 nights in Aug 2018 ### 10/10 Excellent #### mikael, singapore 6 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice comfortable hotel Nice comfortable table. Good service and at 50000rup, a reasonable breakfast to keep you going till lunch in town. Service is good, from reception to restaurant staff to shuttle drivers, all are courteous and well trained. Can just walk to the attractions at Golden Batam which the day tours bring you to, but a waste of time . Free shuttle service to city centre is useful, especially after the horror stories I read on Trip advisor about the taxi system there. But time taken to reach n return plus waiting time means those who like shopping should consider more expensive equivalent hotel in centre. Inconsiderate guests talking at 1am in the corridor and stupid tour guides shouting in the corridors at 5am waking up the tourists for early morning call spoiled my last night there. This wasn't the hotels fault but perhaps they can inform tour groups about unacceptable behaviour Overall, those looking for cheap clean hotel, and just a quiet place to relax bum around, this is a good place. ##### mikael Stayed 1 night in May 2018 ### 10/10 Excellent #### Yuet Wah 4 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Value for money with best services Nice and enjoyable stay, friendly and helpful staff, value for money ##### Yuet Wah Stayed 1 night in Apr 2018 ### 4/10 Poor #### Shan, Singapore 28 May 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Could be better Overall, it's an average hotel if you need a place to reside in batam. For the price you're paying, you shouldn't expect something out of the ordinary. I feel that the cleanliness of the hotel and the rooms could be massively improved. Stains in the toilet. Doesn't smell fresh. (And there was soap on the floor when I came in for the first time). The condition of the room could be improved too. Having stayed at other hotels in batam within the same rating and price, this hotel is behind the rest of them. Breakfast is alright. Nothing much to choose from. But it keeps you full if you're able to eat something off the selection. There are a few eateries within walking distance so if you need to, go get a bite outside. There's a minimart just right down the road too. Distance to major places in batam center is alright. Within 15 minutes drive. However it could be quite far if you're planning to visit attractions in sekupang, harbour bay or maybe even barelang. All in all, it's decent for a short stay. But not a place to impress your crush or scandal you're bringing over to stay with you. ##### Shan Stayed 1 night in May 2018 ### 8/10 Good #### Enik 27 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel The room is clean and nice. ##### Enik Stayed 6 nights in May 2018 ### 8/10 Good #### Judy 21 May 2018 Liked: Cleanliness, staff & service, room comfort #### Can’t get anything cheaper for a good 3-star hotel Just opposite the go-kart and other adventure places. Free Shuttle service provided to go BCS And Nagoya Hills. Best value for money. Like the firm pillows and bed, just need to work on the hot-cold water. It gets either really hot or cold, despite the direction you turn the mixer tap. Ask for room away from the foodcourt... ##### Judy Stayed 2 nights in May 2018 ### 10/10 Excellent #### Didier 17 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort value for money, big clean room, good eats walking distance ##### Didier Stayed 1 night in May 2018 ### 8/10 Good #### jeff, singapore 15 May 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Solo traveler The room was nice and clean.. Only the A/C is not cool.. ##### jeff Stayed 1 night in May 2018 ### 4/10 Poor #### saat, singapore 15 May 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Feel dissapointed.need to wait 1 hour then i get my room.inside the room,the bed is ok.comfortable but the toilet is not so clean.only body soap given.no shampoo.aircon also not so strong.then the breakfast is not satisfactory.no variety. ##### saat Stayed 1 night in May 2018 ### 2/10 Terrible #### Verified traveller 14 May 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No toilet paper, no body lotion, power trip. When I arrived at the hotel ard 2pm I have to wait for the staff to allocate to me a room as they say they were full yesterday. Is that my problem? I have to wait for half an hr for my room. On top of that the body lotion and toilet paper the staff simply never top up. When I call the housekeeping dept they also say they will bring but waited for so long and nobody came. ##### Verified traveller Stayed 1 night in May 2018 ### 6/10 Okay #### Verified traveller 14 May 2018 Disliked: Property conditions & facilities #### to noisy Guest with children run and shout at corridor. I was woken up at 4 am when a group of youngster passing our room talking and laughing loudly and playing too. ##### Verified traveller Stayed 3 nights in May 2018 ### 8/10 Good #### kwee ngoh 20 Apr 2018 Liked: Staff & service, property conditions & facilities, room comfort #### overall the service is good and the room is clean the toilet cleanliness needs to be improved n bath towers is quite old ##### kwee ngoh ### 10/10 Excellent #### Verified traveller 12 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unbelievable service at an unbelievable price. Go around the world and you can't get many such places which give you quality, comfort and service at such an unbelievable price. Will never ever forget the service rendered by Rio, Jenny and Octa. The people are so kind you will fall in love with them. The place is ideal for a family with walking distance to adventure and awesome food. Go Karting to Parasailing, you are just a 3 - 4 min walk away. The breakfast is great. The shuttle service to the city centre is a dream. If you are going to Batam, you should not stay anywhere else! ##### Verified traveller Stayed 2 nights in Dec 2017 ## Expedia's Latest Trends ### Hotels > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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