Title: The BCC Hotel & Residence Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5006674&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The BCC Hotel & Residence Travelers find tranquility in the midst of urban energy at this hotel's sauna, while the scenic terrace offers the perfect spot for coffee breaks ## Photo gallery for The BCC Hotel & Residence ![Lobby - The BCC Hotel & Residence (Batam)](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/e3a7cd4b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - The BCC Hotel & Residence (Batam)](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/d6873f33.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - The BCC Hotel & Residence (Batam)](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/122a74f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - The BCC Hotel & Residence (Batam)](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/ebfee918.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (IDR 100000 per person) - The BCC Hotel & Residence (Batam)](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/44663f2c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Batam's business district, The BCC Hotel & Residence offers a quiet garden setting amid urban surroundings. Guests can relax in the sauna, enjoy the outdoor pool, or visit the on-site coffee shop. Practical amenities include free WiFi and dry cleaning services. ## Reviews 7.4 Good ## Popular amenities - Pool - Hot tub - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=5006674&PinnedHotelID=5006674&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=5006674&PinnedHotelID=5006674&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=5006674&PinnedHotelID=5006674&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=5006674&PinnedHotelID=5006674&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=5006674&PinnedHotelID=5006674&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=5006674&PinnedHotelID=5006674&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5006674&PinnedHotelID=5006674&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5006674&PinnedHotelID=5006674&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 10 of 10 rooms ### View all photos for Deluxe Twin Room ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/e0d1c4db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning TV Rainfall showerhead Private bathroom Coffee/tea maker Cable channels In-room safe Daily housekeeping - 344 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for BBC Premier Suite ![BBC Premier Suite | In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/f2b90035.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### BBC Premier Suite ### Highlights Air conditioning TV Rainfall showerhead Separate bath and shower Private bathroom Deep-soaking bath Coffee/tea maker Cable channels - 667 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Deluxe King ![Executive Deluxe King | In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/38b68c69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe King ### Highlights Separate sitting area Air conditioning TV Rainfall showerhead Private bathroom Coffee/tea maker Cable channels In-room safe - 452 sq ft - Sleeps 2 - 1 King Bed ### View all photos for BBC Apartment 2 ![BBC Apartment 2 | In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/c366b441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### BBC Apartment 2 ### Highlights Separate sitting area Air conditioning TV 2 bedrooms Bathrobes Private bathroom Rainfall showerhead Minibar - 775 sq ft - 2 bedrooms - Sleeps 2 - 1 King Bed and 1 Single Bed ### View all photos for BBC Apartment 3 ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/390c16f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### BBC Apartment 3 ### Highlights Separate sitting area Air conditioning TV 3 bedrooms Rainfall showerhead 2 bathrooms Private bathroom Bathrobes - 1055 sq ft - 3 bedrooms - Sleeps 3 - 1 Double Bed, 1 Queen Bed and 1 Single Bed ### View all photos for BBC Apartment 3 + 1 ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/390c16f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### BBC Apartment 3 + 1 ### Highlights Separate sitting area Air conditioning TV 3 bedrooms Deep-soaking bath Rainfall showerhead Bathrobes Separate bath and shower - 1528 sq ft - 3 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Single Bed ### View all photos for Executive Deluxe Twin ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/e0d1c4db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe Twin ### Highlights Separate sitting area Air conditioning TV Rainfall showerhead Private bathroom Coffee/tea maker Cable channels In-room safe - 452 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for BBC Premier ![BBC Premier | In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/017e237b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### BBC Premier ### Highlights Separate sitting area Air conditioning TV Rainfall showerhead Private bathroom Coffee/tea maker Cable channels In-room safe - 646 sq ft - Sleeps 2 - 1 King Bed ### View all photos for BCC Suites ![BCC Suites | In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/ca6ad305.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### BCC Suites ### Highlights Air conditioning TV Rainfall showerhead Separate bath and shower Private bathroom Jetted bath Coffee/tea maker Cable channels - 646 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Royal Suite ![Royal Suite | In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006700/5006674/ce3274fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Air conditioning TV Separate bedroom Private bathroom Rainfall showerhead Separate bath and shower Coffee/tea maker Cable channels - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-The-BCC-Hotel-Residence.h5006674.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-The-BCC-Hotel-Residence.h5006674.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.13307%2C104.00967&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SQAUidJ3s45SbgI66Cx2pBLAuOk=) Jl. Bunga Mawar, Baloi Kusuma, Batam, Batam Island, 29432 #### What's nearby - BCS Mall \- 2 min walk \- 0.1 miles - Grand Batam Mall \- 2 min walk \- 0.1 miles - Nagoya Hill Mall \- 15 min walk \- 0.8 miles - Batam Centre Ferry Terminal \- 14 min drive \- 7.9 miles - Batam Centre \- 14 min drive \- 7.9 miles #### Getting around - Batam Batu Besar (BTH-Hang Nadim) - 25 min drive #### Restaurants - Sea Food A2 (M-One Venue) - á2 Food Court - Eatern Food Court - Kangen Café - Grand Duck Restaurant (辉煌鸭) ## About this property ### The BCC Hotel & Residence Upscale hotel in the business district A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The BCC Hotel & Residence. For some rest and relaxation, visit the sauna or the steam room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking and extended parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Concierge services, meeting rooms and free newspapers Room features All 227 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - TVs with cable channels - Coffee/tea makers and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/10000000/9080000/9074300/9074250/a9f25181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Formosa Hotel Batam - Hot tub - Spa - Parking included - Free Wi-Fi 7.4 Good 122 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=9074250&PinnedHotelID=9074250&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9340000/9330300/9330223/50e1b266.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harmoni Hotel Batam - Pool - Hot tub - Spa - Parking included 8.2 Very good 388 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=9330223&PinnedHotelID=9330223&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast (IDR 50000 per person)](https://images.trvl-media.com/lodging/17000000/16730000/16727600/16727533/294d7521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Golden Bay Hotel Batam Batam - 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Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 184 reviews £40 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=19774055&PinnedHotelID=19774055&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4280000/4274000/4273924/a7ba6b8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Triniti Hotel Batam Batam - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 6.0 54 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=4273924&PinnedHotelID=4273924&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free extended parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Gym - Hot tub - Outdoor pool - Sauna - Steam room ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - Lift ### More - 1 building - 21 floors - Built in 2012 - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Slippers - Towels provided ### Entertainment - TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning - Safe ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 100000 for adults and from IDR 50000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as BCC Batam BCC Hotel BCC Hotel Batam Hotel BCC The Bcc & Residence Batam The BCC Hotel & Residence Hotel The BCC Hotel & Residence Batam The BCC Hotel & Residence Hotel Batam ## Frequently asked questions ### Does The BCC Hotel & Residence have a pool? ### Is The BCC Hotel & Residence pet-friendly? ### How much is parking at The BCC Hotel & Residence? ### What time is check-in at The BCC Hotel & Residence? ### What time is check-out at The BCC Hotel & Residence? ### Does The BCC Hotel & Residence provide a shuttle to the airport? ### Where is The BCC Hotel & Residence located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The BCC Hotel & Residence Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.4 Location ### 7.6 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 95 8 - Good 173 6 - Okay 88 4 - Poor 40 2 - Terrible 20 ## Reviews ### 4/10 Poor #### Verified traveller 15 Mar 2020 Disliked: Amenities, property conditions & facilities Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable: ##### Verified traveller Stayed 2 nights in Mar 2020 ### 8/10 Good #### Raymond 4 Mar 2020 Liked: Cleanliness, staff & service, room comfort Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature. ##### Raymond Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Zailani 17 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Pleasant stay. Walking distance to shopping mall ##### Zailani Stayed 4 nights in Feb 2020 ### 8/10 Good #### Raymond 8 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in ##### Raymond Stayed 1 night in Feb 2020 ### 6/10 Okay #### SandyChua, Singapore 28 Jan 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC. ##### SandyChua Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### William 21 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room is definitely big then other hotel.. My choice always BCC ##### William Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 6 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was so convenient where u can find lots of things nearby ##### Verified traveller Stayed 3 nights in Dec 2019 ### 4/10 Poor #### PC, Singapore 2 Jan 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Location is wise and convenient walkable to BCS mall, Grand batam and A2 foodcourt. However 2 bedroom suite was very rundown and constantly appearing of cockroaches in the apartment, i have killed countless of it. Bedsheets and pillow cover have yellow stains as well. Sofa was old and sink. Suggest a real revamp. ##### PC Stayed 2 nights in Dec 2019 ### 4/10 Poor #### Verified traveller 30 Dec 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Checking in was abit draggy as the front desk had to deal with many guests demanding for their rooms which weren't ready (due to housekeeping issues perhaps?). Likewise for our 3 out of 4 rooms. However, we were pretty chilled since it' was supposed to be a holiday and the front desk staff were under tremendous stress and were already doing their best. Then there were issues with the lifts and so it took forever to either go up or down to/from our rooms on the top floors. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### B, Sg 27 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The apartment is older than the hotel room. Will be good if can furnish. The towels and linen are yellow. The service and location are good. ##### B Stayed 1 night in Dec 2019 ### 8/10 Good #### Anthea 23 Dec 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Excellent Location but poor service & hard bed Great Stuff about Hotel: Excellent location, within 3-5 minutes walk away from BCS Mall, Night Hawker (A2 Foodcourt) & Peniun Market (Pasar Peniun) where you can find great local foods for breakfast, fruits & veg markets, fish & meat markets, local dried foods & snacks shops (keropok, Chili sauce, etc) & even clothes stalls within the market area. Great Stuff about Room: Big size rooms, clean. Negative Stuff about Hotel: Apart from the excellent location, this hotel has a small lobby area, very slow elevators, very slow staff. Negative Stuff about Room: Bed is very hard, 2 pillows on each bed of which 1 is too soft & flat while the other is too hard, old & too high. ![](https://a.travel-assets.com/ugc/hotel-reviews/F1A44052DA2CCEC3273C60DF23CAE7B2BCFF69021577114916568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3ECFE0C4EC9F7DCCED2BDB61958BD3525EB299EE1577114920900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anthea Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 18 Dec 2019 Liked: Cleanliness, amenities Location walking distance to food outlets shopping Convenient. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 16 Dec 2019 Liked: Staff & service, amenities, property conditions & facilities It is a spacious and near the amenities. Shower curtains too short in the bathroom. Overall, good! ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 12 Dec 2019 Liked: Cleanliness, staff & service Good location especially variety of Asian food convenient walking distance to shopping. ##### Verified traveller Stayed 1 night in Dec 2019 ### 6/10 Okay #### Verified traveller 10 Dec 2019 #### Basic room 8 of us stayed in 2 units of 2 bed room apartment has the basic amenities - bottled water, towels, shampoo, soap, toothbrush. It was able to fit us comfortably. Note that there were no cooking allowed even though there was a cooker hood. Deposit of 100k Rupiah was needed per room. Unit was rather old looking with old stains around. So of them had towels and bed linens with old stains on them. Sofa was not in a very good condition, either too hard or it looked like it was going to collapse. Well for the price, you pay for what you get. ##### Verified traveller Stayed 1 night in Dec 2019 ### 4/10 Poor #### Verified traveller 9 Dec 2019 Please also allow customers to take the free shuttle to the malls even not booking directly from hotel. Ultimately we stay choose to stay at the hotel but from other agents. And more timings for the shuttle. Room not so clean and has smell. Stained bedsheets. 4pax in a room, 2 bathrooms but only 1 small bottle of shampoo and 1 small bottle body soap. We expected each bathroom will have so we didnt bring us. Which now we have to take turn showering in 1 bathroom only. Breakfast not good. Food not warm. No meat, must at least ham, hot dog, chicken patty, some fried finger food, Sandwiches. ##### Verified traveller Stayed 1 night in Dec 2019 ### 4/10 Poor #### Debbie 2 Dec 2019 Disliked: Cleanliness, property conditions & facilities Location is good, but the hotel need a make over, shower cuber door spoil also didn't repair, aircon unit very noise ( light sleep like me cant sleep at all), some towels is too old need to throw away ##### Debbie Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 15 Nov 2019 Liked: Staff & service, amenities, property conditions & facilities Room is spacious but bath room wall not clean, need to take note. Breakfast bad. ##### Verified traveller Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Lip Chee 14 Nov 2019 Disliked: Staff & service Super lousy service...The one and only hotel i stayed in that ended up me having to go nearby to buy towers and toiletries. went for a 2D1N trip, booked 3-bedroom unit for 6 pax. Upon arriving only 1 set of Toileties provided in common toilet. Nothing was given in the master room toilet. For 6 pax staying there, only 4 towels were provided. Requested immediately for additional two towels and another set of toiletries to be provided in master bedroom toilet at least twice. All in all we waited for 2hrs for them to delivered it but no one shows up. We gave up waiting and chasing them for it and ended up having to go to the nearby shop to buy the toiletries and 2 towels so that we all can shower 1st before meeting our tour guide for the pre-arranged shopping trip. When we got back to the hotel around 10:30pm, we realised that nothing was being done, no additional towels or toiletries provided despite repeated request. Am glad we purchased it in the afternoon when they did not show up, else at least two of us will not get to shower and rest for the night. What kind of hotel is this? not able to even provided sufficient basic amenities to paying customers. really disappointed and will not stay there again. ##### Lip Chee Stayed 1 night in Oct 2019 ### 4/10 Poor #### Cheng 12 Nov 2019 Liked: Cleanliness, staff & service Disliked: Room comfort #### Terrible The aircon was always at 26degree and cannot be colder , and toilet bath area not able to bath properly with faulty hose ....also keep having blackout with hotel not having its own back up generator ##### Cheng Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 11 Nov 2019 Liked: Staff & service, property conditions & facilities A2 Food court and BCS mall is a stone throw away from the hotel. The hotel has rooms or apartment options which makes it easy for people travelling in large groups. ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### yen shan 27 Oct 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service lift is super slow. we waiting for 30mins for the lift to go down to had our b1st. ##### yen shan Stayed 1 night in Oct 2019 ### 8/10 Good #### Eric 26 Oct 2019 Liked: Cleanliness, staff & service Suggest to Upgrade the room facility and property. ##### Eric Stayed 1 night in Oct 2019 ### 4/10 Poor #### Desmond 14 Oct 2019 Disliked: Cleanliness, property conditions & facilities Bed sheets and blankets are dirty ##### Desmond Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller 7 Oct 2019 Liked: Staff & service, property conditions & facilities They upgraded me to suite which is nice but the bath tub didn’t work and towels are dirty the lifts are extremely slow. Breakfast quality is bad food and coffee are cold although service staff is good ##### Verified traveller Stayed 2 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Hotels in Utah](https://www.expedia.co.uk/Destinations-In-Utah.d246.Hotel-Destinations) > > [Parkdean Resorts Camber Sands Holiday Park Brand New Caravan](https://www.expedia.co.uk/Rye-Hotels-Parkdean-Resorts-Camber-Sands-Holiday-Park-Brand-New-Caravan.h91774887.Hotel-Information) > > [Aparthotels Antalya Region](https://www.expedia.co.uk/Antalya-Region-Apart-Hotels.d6046791-aaApartHotels.Travel-Guide-Accommodation) > > [Velassaru Maldives](https://www.expedia.co.uk/Velassaru-Hotels-Velassaru-Maldives.h1145793.Hotel-Information) > > [Boutique Hotel Cezanne](https://www.expedia.co.uk/Aix-En-Provence-Hotels-Boutique-Hotel-Cezanne.h12878.Hotel-Information) > > [Hotels in China](https://www.expedia.co.uk/Destinations-In-China.d37.Hotel-Destinations) > > [Beautifully Presented, Luxury Ground Floor Apartment With Sea Views and parking](https://www.expedia.co.uk/St-Ives-Hotels-Beautifully-Presented.h18772852.Hotel-Information) > > [Hotel Pulitzer Roma](https://www.expedia.co.uk/Rome-Hotels-Hotel-Pulitzer-Roma.h1795544.Hotel-Information) > > [Aloft Tokyo Ginza](https://www.expedia.co.uk/Tokyo-Hotels-Aloft-Tokyo-Ginza.h49314623.Hotel-Information) > > [Hotels with Connecting Rooms in New York](https://www.expedia.co.uk/New-York-Hotels-Hotel-With-Connecting-Rooms.0-0-d178293-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [Travelodge Galway](https://www.expedia.co.uk/Galway-Hotels-Travelodge-Galway.h916560.Hotel-Information) > > [Club Jandía Princess - All Inclusive](https://www.expedia.co.uk/Pajara-Hotels-Club-Jandia-Princess-All-Inclusive.h4209799.Hotel-Information) > > [NOX HOTELS - Golders Green](https://www.expedia.co.uk/London-Hotels-NOX-HOTELS-Golders-Green.h18296695.Hotel-Information) > > [All-Inclusive Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels-All-Inclusive-Hotel.0-0-d179898-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Banyan Tree Bintan](https://www.expedia.co.uk/Bintan-Hotels-Banyan-Tree-Bintan.h28481.Hotel-Information) > > [htop Pineda Palace & SPA - Adults Only](https://www.expedia.co.uk/Pineda-De-Mar-Hotels-Htop-Pineda-Palace-SPA.h916597.Hotel-Information) ### Flights > [Flights from Austin, TX (AUS-Austin-Bergstrom Intl.) to New York, NY (NYC-All Airports)](https://www.expedia.co.uk/lp/flights/aus/nyc/austin-to-new-york) > > [Flights from Aberdeen (ABZ) to Marignane (MRS)](https://www.expedia.co.uk/lp/flights/abz/mrs/aberdeen-to-marseille) ### Cars ### Packages > [Girona Holidays](https://www.expedia.co.uk/Girona.d1379.Holidays-City-Breaks) > > [Portonovo Holidays](https://www.expedia.co.uk/Portonovo.d6342175.Holidays-City-Breaks) > > [Arden Holidays](https://www.expedia.co.uk/Arden.d74511.Holidays-City-Breaks) > > [Bangladesh Holidays](https://www.expedia.co.uk/Bangladesh.d15.Holidays-City-Breaks) ---