Title: Grand Eska Hotel & Suite Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=92085043&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Eska Hotel & Suite A serene retreat near Harbour Bay Ferry Terminal with spa treatments, a coffee shop for delicious meals, and easy access to Nagoya Hill Mall ## Photo gallery for Grand Eska Hotel & Suite ![Front of property - Grand Eska Hotel & Suite (Batam)](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/dab30d93.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Romantic Suite | Premium bedding, in-room safe, desk, soundproofing - Grand Eska Hotel & Suite (Batam)](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/bec57839.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), Turkish bath/hammam, body treatments - Grand Eska Hotel & Suite (Batam)](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/19446038.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grand Eska Hotel & Suite (Batam)](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/7e62fe6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), Turkish bath/hammam, body treatments - Grand Eska Hotel & Suite (Batam)](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/c06f4a8b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Eska Hotel & Suite offers a peaceful escape in central Batam. Guests enjoy a free breakfast buffet, relax at the poolside bar or Turkish bath, and rejuvenate with spa massages and body wraps. Attentive staff assist with luggage storage and dry cleaning services. ## Reviews 7.4 Good ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Parking included - Free Wi-Fi £69 includes taxes & fees 16 Jan - 17 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=92085043&PinnedHotelID=92085043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=92085043&PinnedHotelID=92085043&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=92085043&PinnedHotelID=92085043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=92085043&PinnedHotelID=92085043&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=92085043&PinnedHotelID=92085043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=92085043&PinnedHotelID=92085043&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=92085043&PinnedHotelID=92085043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=92085043&PinnedHotelID=92085043&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ### View all photos for Escape View ![Escape View | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/f4281dc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Escape View ### Highlights Soundproofed Air conditioning Flat-screen TV Premium bedding Hairdryer In-room safe Daily housekeeping Desk - City view - Sleeps 2 - 1 Double Bed ### View all photos for Suite 1 Bedroom ![Suite 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/addc9dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 1 Bedroom ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Premium bedding Hairdryer In-room safe Daily housekeeping - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ### View all photos for Romantic Suite ![Romantic Suite | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/b5d5340c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Suite ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Premium bedding Hairdryer In-room safe Daily housekeeping - 45 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ### View all photos for Escape Room ![Escape Room | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/654dac97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Escape Room ### Highlights Soundproofed Air conditioning Flat-screen TV Premium bedding Hairdryer In-room safe Daily housekeeping Desk - Sleeps 2 - 1 Double Bed ### View all photos for Executive Suite ![Executive Suite | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/3025a4fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Premium bedding Hairdryer In-room safe Daily housekeeping Desk - Sleeps 2 - 1 Double Bed ### View all photos for Suite 2 Bedrooms ![Suite 2 Bedrooms | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/f90a3215.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 2 Bedrooms ### Highlights Soundproofed Air conditioning Flat-screen TV 2 bedrooms Premium bedding 2 bathrooms Hairdryer Desk - 2 bedrooms - Sleeps 4 - 1 Double Bed and 1 Single Bed ### Escape Standard Twin ### Highlights Soundproofed Air conditioning Flat-screen TV Premium bedding Hairdryer In-room safe Daily housekeeping Desk - Sleeps 2 - 2 Single Beds ### Escape Twin ### Highlights Soundproofed Air conditioning Flat-screen TV Premium bedding Hairdryer In-room safe Daily housekeeping Desk - Sleeps 2 - 2 Single Beds ### Escape Double Balcony ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Premium bedding Hairdryer In-room safe Daily housekeeping - Sleeps 2 - 1 Double Bed ### Escape Deluxe Balcony ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Premium bedding Hairdryer In-room safe Daily housekeeping - Sleeps 2 - 1 Double Bed ### Suite 3 Bedrooms ### Highlights Soundproofed Air conditioning Flat-screen TV 2 bedrooms Premium bedding 2 bathrooms Hairdryer Desk - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Single Bed ### View all photos for Escape Deluxe With Balcony ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/cf1a40ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Escape Deluxe With Balcony - Sleeps 2 ### Escape View Room - Sleeps 2 ### View all photos for Suite One Bedroom ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/bc47a2cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite One Bedroom - Sleeps 2 ### View all photos for Executive Suite ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/b2fe5b44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### Romantic Suite - Sleeps 2 ### Suite Two Bedrooms - Sleeps 4 ### View all photos for Suite Three Bedrooms ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/276043ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Three Bedrooms - Sleeps 6 ### View all photos for Escape Standard Twin ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/d34f4ad1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Escape Standard Twin - Sleeps 2 ### Escape Twin Room - Sleeps 2 ### View all photos for Escape Double Room ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/512879eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Escape Double Room - Sleeps 2 ### View all photos for Escape Double With Balcony ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/93000000/92090000/92085100/92085043/fad23725.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Escape Double With Balcony - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Grand-Eska-Hotel-Suite.h92085043.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Grand-Eska-Hotel-Suite.h92085043.Hotel-Information) ## About the area Batam is home to Grand Eska Hotel & Suite . Batam Centre and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore East Coast Park. [Visit our Batam travel guide](https://www.expedia.co.uk/Batam.dx6224874) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.15310%2C104.00801&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jN70L9Je0AeLUwhjLZve76LcfJ0=) 1 Jl. Prambanan, Batam, Kepulauan Riau, 29444 ### What's nearby - Nagoya Hill Mall \- 10 min walk \- 0.6 miles - Harbour Bay Ferry Terminal \- 17 min walk \- 0.9 miles - Grand Batam Mall \- 5 min drive \- 1.7 miles - BCS Mall \- 5 min drive \- 1.9 miles - Batam Centre Ferry Terminal \- 17 min drive \- 9.3 miles ### Getting around - Batam Batu Besar (BTH-Hang Nadim) - 29 min drive ### Restaurants - ‪Top 21 Resto & Lounge - ‬4 min walk - ‪Sambel Mentah Bude Ida Jember - ‬8 min walk - ‪Café de Venus - ‬3 min walk - ‪Rumah Makan Jodoh (Masakan Tanjung Pinang) - ‬6 min walk - ‪McDonald's - ‬6 min walk ## About this property ### Grand Eska Hotel & Suite Hotel near Batam Centre Ferry Terminal Consider a stay at Grand Eska Hotel & Suite and take advantage of a free breakfast buffet, a poolside bar and a terrace. For some rest and relaxation, visit the Turkish bath/hammam or 4 hot tubs, and indulge in Ayurvedic treatments, a detox wrap or a deep-tissue massage. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and a hair salon. Other perks include: - An indoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - A round-trip airport shuttle (surcharge), massage treatment rooms and tour/ticket information - Wedding services, a porter/bellboy and luggage storage - Guest reviews say great things about the helpful staff Room features All 54 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. 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Parking included 8.6 Excellent 29 reviews £44 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=23336857&PinnedHotelID=23336857&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM at scheduled times and on request - Free secured self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Things to do - 4 hot tubs - Children's pool - Indoor pool ### Family friendly - Children's pool - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Spa - 22 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sports massages - Thai massages - Thalassotherapy - Turkish bath ### Accessibility - No lift ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer - Slippers - Towels provided ### Food and drink - Restaurant dining guides ### More - Air conditioning - Desk - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: IDR 168000 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: IDR 168000 (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Grand Eska Hotel Suite Grand Eska & Suite Batam Grand Eska Hotel & Suite Hotel Grand Eska Hotel & Suite Batam Grand Eska Hotel & Suite Hotel Batam ## Frequently asked questions ### Does Grand Eska Hotel & Suite have a pool? ### How much does it cost to stay at Grand Eska Hotel & Suite ? ### Is Grand Eska Hotel & Suite pet-friendly? ### How much is parking at Grand Eska Hotel & Suite ? ### What time is check-in at Grand Eska Hotel & Suite ? ### What time is check-out at Grand Eska Hotel & Suite ? ### Does Grand Eska Hotel & Suite provide a shuttle to the airport? ### Where is Grand Eska Hotel & Suite located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Eska Hotel & Suite Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 6.8 Amenities ### 8.8 Staff & service ### 7.8 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 6 8 - Good 15 6 - Okay 3 4 - Poor 2 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Verified traveller 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing holiday My 2nd time here and it gets better. Came here especially for the spa session. ##### Verified traveller Stayed 1 night in Aug 2025 ### 8/10 Good #### Zee Lin 19 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room is small for single bed and room’s sound proof not so good can hear from outside . Toilet is small . Overall still ok for double room . Lobby and restaurant are good ##### Zee Lin Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sriram 1 Apr 2024 Liked: Cleanliness, staff & service A nice looking and clean hotel with friendly staff. Definitely would stay here again. ##### Sriram ### 8/10 Good #### Sriram 22 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff who make it worth returning to ##### Sriram Stayed 1 night in Apr 2024 ### 8/10 Good #### Eddie 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the facade & staff service is good. But the room’s air con need major improvement. Need to use a hand held fan for the whole night to stay cool. ##### Eddie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Alyanna 26 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the aesthetic of the property, modern and stylish. Staff are very friendly and accommodating! Bed was comfy. Would stay here again :) ##### Alyanna Stayed 2 nights in Jul 2023 ### 8/10 Good #### Verified traveller 7 Dec 2023 Liked: Cleanliness, staff & service #### Nice spa and beddings Good option for in-house spa services - not to be missed! Customer service is as great as always (high Indonesian standards). ![](https://a.travel-assets.com/ugc/hotel-reviews/3F07882CC27F0F586AEE41443114814CAEBBDC571701951074026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Robert 21 Jun 2023 Liked: Cleanliness, staff & service, room comfort #### Arab styling hotel Had a great stay. Very comfortable bed. Some minor maintenance issues, drain in shower slow can flood, door hard to open. Breakfast was excellent do not miss it ##### Robert Stayed 1 night in Jun 2023 ### 8/10 Good #### Daryl Keen Hoong 26 May 2024 Liked: Staff & service, property conditions & facilities The romantic suite setup was elegant and clean, great for couple stay. Will be more enjoyable if bathrobes are provided. The breakfast selection was good but some food quality can be improved. Downside is location, shopping area is not in walking vicinity, but transportation like grab is very available. ##### Daryl Keen Hoong Stayed 2 nights in May 2024 ### 8/10 Good #### Mark 4 Sept 2023 Liked: Cleanliness, staff & service Property is situated at a location that’s not convenient for us to walk around. Rooms are fairly clean despite the property is under going renovations. Staff are all very friendly & helpful. ##### Mark Stayed 2 nights in Sep 2023 ### 8/10 Good #### NUR SHAM 11 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grand Eska short getaway review Hotel is refurbished from an old hotel. Some upgrade works are still ongoing. Facilities & cleaniness can be further improve. Hotel staff are friendly & helpful 👍 Massage facilities are quite good 👍👍 ![View from balcony](https://a.travel-assets.com/ugc/hotel-reviews/9983C9023300F61A7EA850FAACADEC5199AA2B8D1702273778482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room view](https://a.travel-assets.com/ugc/hotel-reviews/293F2894CECDBD4AF8B07E563DC07A7C1221CAE41702273778289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### NUR SHAM Stayed 2 nights in Dec 2023 ### 8/10 Good #### Brian 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simple stay, staff is friendly Check in was easy with Elsa assistance. The things to improve is that, door locked failed everyday, renovations was on- going so expect noises and the floor trap drain for bathing area was chocked and not rectified even after feedback on 1st day. The staff is friendly and approachable ##### Brian Stayed 2 nights in May 2023 ### 2/10 Terrible #### Seah 15 Jun 2024 Room and toilet were small. TV not clear. Air cond was not cold. Bfast was bad and dinning place was small. No welcome drinki upon check in ##### Seah Stayed 1 night in Jun 2024 ### 6/10 Okay #### Nona 14 Jun 2024 Liked: Cleanliness No water was available in the toilet. ##### Nona Stayed 1 night in Jun 2024 ### 8/10 Good #### Muhammad 22 May 2023 Liked: Cleanliness, staff & service The staffs from the frontdesk, dining and eska spa are all friendly and nice. Bear in mind this hotel is newly taken over by Eska and previously known as Swiss Belinn hotel. Its still in a refurbish state and there will be some issues..dont blame them..its normal..its new.Please give them some time to adjust. Once all ok, it will be superb hotel..room is nice..definitely will come back again. Recommended to Singaporean guest who like comfort accomodation and also local guest too. Great work Eska..2 thumbs up ##### Muhammad Stayed 1 night in May 2023 ### 4/10 Poor #### kenny 3 Jan 2024 Liked: Staff & service Disliked: Cleanliness, amenities Bad experience as a family getaway hotel. Room dirty. Pillow smelly. Many silver fish on the wall. Room smell mouldy but the staff managed to get us new room only the next day. This causes us to have flu and headache for the rest of the days. Breakfast varieties limited. Lift seems like going to breakdown. Guess the only pleasant thing is that the staffs are polite. Overall not recommended. ##### kenny ### 6/10 Okay #### Martha 3 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Poor description in the room type. Through hotels.com website, we booked a Standard Room with Multiple beds and selected 3 Adults for S$68.50/night. It was too good to be true. Upon check-in, the hotel front desk told us the room is 1 King size bed. I told them my booking was for 3 Adults so it is impossible for us to squeeze into 1 bed. Moreover, the room type selected was Standard Room MULTIPLE BEDS. It is common sense that when I have 3 adults in the booking, 3 beds should be assigned to me! He then told me that in that case, they have a room with 2 single bed but I need to pay S$28.14/night for the 3rd bed! My friends and I do not want to continue this argument to spoil our vacation and we accepted. I am utterly unhappy how we were "exploited". ##### Martha Stayed 1 night in Jun 2023 ### 8/10 Good #### Ernie 19 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Corridors claustrophobically narrow, the room was tiny. However the main issue was the design of the toilet. Completely impractical. Long toilet with no extractor fan or ventilation. Shower stall at one end, and the only towel rack at the far end over the toilet bowl. No hooks or anything for your towel when showering. Have to walk to the other end to retrieve. The shower stall glass is also woefully inadequate. Simply too narrow to stop more than half the spray deluging the toilet floor. Staff were well trained and polite. Also offered transport to us as needed. When we checked out, their drivers were out, so they called a Grab car to the harbour for us. Very nice touch ##### Ernie Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Abhishek 8 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my first time staying at this property and I must say that it deserves the word 'Grand'!! All the hotel staff were really professional, friendly and always smiling with full of energy all the time. I did face some challenges in communicating with some staff members due to language barrier as I noticed that only the front desk staff was good in English.... But this didn't cause me any issues since I used Google translator. Even though some were not able to understand English, but still they were very eager to help and tried to communicate well. The room that I took was very nice and comfortable but was very dark due to the dark colour scheme on walls and furniture. But it might suite to others as we all have different taste. Breakfast buffet was OK and not that fancy. I loved the 24x7 open Bar that serves most of the popular alcoholic drinks. Overall, I am glad that I stayed here and later wished that I should have stayed more. Definitely, it will be my first choice on my next trip to Batam and this time I will request for bright coloured room. Cheers!! ##### Abhishek Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Patrick 11 Feb 2024 Disliked: Property conditions & facilities The sink in the bathroom was so small with no space at all to put rinsing cup, toothbrush, toothpaste etc There wasn't enough space to put a bottle of hand wash so much so as after toileting, have to get body bath from the cubicle section to wash hands. There were only two hangers for hanging our clothing to air etc. Each time after housekeeping, they did not replace any toilet rolls too. There is no bench to put our luggage on to retrieve clothes etc. As for the lifts, the button to keep the doors open when exiting do not seem to be working well so much so that the doors closed within a minute after we were in the process of moving out of the lift. This happened multiple times already. The chair in the room also has a leg that is a bit loose which is dangerous if it falls out one day and can cause the person sitting on it to get injured. The breakfast spread is not fantastic and both the coffee and tea has a very strong smell too. The hotel lobbies and room itself also has a very strong smell when we first checked in. Eg like musty smell? ##### Patrick Stayed 3 nights in Feb 2024 ### 4/10 Poor #### Kaith 18 Feb 2024 Disliked: Cleanliness, amenities, property conditions & facilities We book a room for 3 persons and it said multiple beds. When we checked in, we were shocked to find that there was only one king size bed for the 3 of us. I wanted to talk to the manager regarding this issue but was told the manager was not around and we were not allowed to change room. I remembered from the photo it was a big room with bathtub but the room was so small with no wardrobe, no place to walk and no place to put our luggages. It was a very small room. The room was too small for 3 persons to stay. The condition of the room was quite bad. Flooded every time we bathe, tap leaking, showers were almost dropping off and dangerous to bathe there. I highlighted these issues to the hotel but all these issues were not rectified and we were not allowed to change room. We suffered for the 5 nights there as we were all cramped up on only 1 bed. No place to walk and to hang our clothes. Not recommended and I hope Expedia can take note of such issues. If we have known that the room is so small, I would have cancelled my reservation with grand Eska and book another hotel which offers better and bigger rooms. It was quite a disappointing experience there. ##### Kaith Stayed 5 nights in Feb 2024 ### 8/10 Good #### Verified traveller 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Aug 2024 ### 8/10 Good #### Sriram 8 Apr 2024 Liked: Cleanliness, staff & service ##### Sriram Stayed 1 night in Mar 2024 ### 8/10 Good #### Shahul Hameed 10 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Shahul Hameed Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Verified traveller 14 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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