Title: Batam Marriott Hotel Harbour Bay Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Batam Marriott Hotel Harbour Bay Luxury Batam hotel connected to a shopping centre, 4-minute walk to Harbour Bay Ferry Terminal ## Photo gallery for Batam Marriott Hotel Harbour Bay ![Exterior - Batam Marriott Hotel Harbour Bay (Batam)](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/w4000h2662x0y0-6f6991c6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Cocktail bar, ocean views, open daily - Batam Marriott Hotel Harbour Bay (Batam)](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/fc673664.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge - Batam Marriott Hotel Harbour Bay (Batam)](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/2cac2276.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Batam Marriott Hotel Harbour Bay (Batam)](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/13faee39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar, ocean views, open daily - Batam Marriott Hotel Harbour Bay (Batam)](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/a9b4627b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay offers a luxurious retreat with an outdoor pool, coffee shop/cafe, and beautiful garden. Guests can unwind at the spa or stay active in the 24-hour gym while enjoying free WiFi in public areas; previous guests rave about the helpful staff. ## Reviews 9.2 Wonderful ## Popular amenities - Bar - Pool - Parking available - Spa - Gym £155 includes taxes & fees 16 Dec - 17 Dec ## Room options ### Check availability for these dates Tonight [Dec 8 - Dec 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 9 - Dec 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Club Room, 2 Double Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1af44ea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Sofa bed - double Blackout curtains - 391 sq ft - Ocean view - Sleeps 3 - 2 Double Beds ### View all photos for Club Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/4bdd9e60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Sofa bed - double Blackout curtains - 391 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Double Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1af44ea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Sofa bed - double Blackout curtains Premium bedding - 391 sq ft - City view - Sleeps 3 - 2 Double Beds ### View all photos for Executive Suite, 1 Bedroom ![Executive Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, iPod dock](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/94e1e7cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Sofa bed - double Blackout curtains - 391 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1b8ca48f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.2 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Sofa bed - double Blackout curtains Premium bedding - 391 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Balcony ![Garden view](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/a85f6c8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Premium bedding - 495 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Ocean View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1b8ca48f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Sofa bed - double Blackout curtains Premium bedding - 409 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Double Beds, Balcony ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1af44ea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Balcony ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Premium bedding - 495 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Room, 2 Double Beds, Ocean View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1af44ea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Ocean View 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Sofa bed - double Blackout curtains Premium bedding - 388 sq ft - Ocean view - Sleeps 3 - 2 Double Beds ### View all photos for Presidential Room, 1 Bedroom ![Presidential Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/490dc890.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, 1 Bedroom ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Blackout curtains Premium bedding - 1808 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Batam-Marriott-Hotel-Harbour-Bay.h57679061.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Batam-Marriott-Hotel-Harbour-Bay.h57679061.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.15431%2C103.99912&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TXwjZKfduc9i3KzkIxgMdZmcpHc=) Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453 #### What's nearby - Harbour Bay Ferry Terminal \- 5 min walk \- 0.3 miles - Nagoya Hill Mall \- 2 min drive \- 1.4 miles - Grand Batam Mall \- 3 min drive \- 2.4 miles - Batam Centre Ferry Terminal \- 9 min drive \- 6.0 miles - Batam Centre \- 9 min drive \- 6.0 miles #### Getting around - Batam Batu Besar (BTH-Hang Nadim) - 37 min drive #### Restaurants - ‪Morning Bakery - ‬2 min walk - ‪Paradise Garden Restaurant - ‬3 min walk - ‪Altitude Rooftop Bar & Lounge - ‬5 min walk - ‪Wey Wey Live Seafood - ‬3 min walk - ‪Harbour Bay Seafood Restaurant - ‬5 min walk ## About this property ### Batam Marriott Hotel Harbour Bay Luxury hotel near Harbour Bay Ferry Terminal Located close to Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Treat yourself to a massage or a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, dinner, children's meals, light fare and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas. Other perks at this hotel include: - An outdoor pool - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - An electric car charging station, a computer station and a front desk safe - Concierge services, 8 meeting rooms and a lift - Guest reviews speak highly of the helpful staff Room features All 216 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Rainfall showers, bidets and hairdryers - 55-inch LED TVs with premium channels - Wardrobes/cupboards, free infant beds and free tea bags/instant coffee ## Similar properties ![Indoor pool, outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/13000000/12660000/12650200/12650144/4c9ecbe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Golf & Convention Center Batam Batam - Pool - All-inclusive - Spa - Kids pool 9.2 Wonderful 478 reviews £81 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=12650144&PinnedHotelID=12650144&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/107000000/106640000/106632500/106632429/0869730a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakwood Hotel & Apartments Grand Batam Batam - Pool - Parking included - 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Parking included - Free WiFi - Restaurant - Air conditioning 10 Exceptional 8 reviews £56 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=117183615&PinnedHotelID=117183615&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/24000000/23340000/23336900/23336857/433765b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HARRIS Resort Barelang Batam Batam - Pool - Hot tub - Spa - Parking included 8.6 Excellent 29 reviews £50 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=23336857&PinnedHotelID=23336857&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM - Onsite parking available only on request - Parking on site (IDR 70,000 per day) - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining ### Restaurants on site - Altitude - Goji Kitchen+Bar - Jiang He - Mill&Co ### Things to do - 24-hour gym - Full-service spa - Outdoor pool ### Family friendly - In-room cot - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 8 meeting rooms - Computer station ### Outdoors - Garden - Vegetable garden ### Full-service spa - 4 treatment rooms - Body treatments - Couples treatment rooms - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height counter and sink - Low-height electrical sockets in bathroom - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 12 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2020 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding ### Bathroom - Bidet - Dressing gowns - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV with premium cable channels - IPod dock ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 665500 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 302500 for adults and from IDR 151250 for children - Airport shuttle fee: IDR 390000 per vehicle (one-way, maximum occupancy 0) - Self-parking fee: IDR 70000 per day - Rollaway bed fee: IDR 665500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Batam Marriott Harbour Batam Batam Marriott Hotel Harbour Bay Hotel Batam Marriott Hotel Harbour Bay Batam Batam Marriott Hotel Harbour Bay Hotel Batam ## Frequently asked questions ### Does Batam Marriott Hotel Harbour Bay have a pool? ### How much does it cost to stay at Batam Marriott Hotel Harbour Bay? ### Is Batam Marriott Hotel Harbour Bay pet-friendly? ### How much is parking at Batam Marriott Hotel Harbour Bay? ### What time is check-in at Batam Marriott Hotel Harbour Bay? ### What time is check-out at Batam Marriott Hotel Harbour Bay? ### Does Batam Marriott Hotel Harbour Bay provide a shuttle to the airport? ### Where is Batam Marriott Hotel Harbour Bay located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Batam Marriott Hotel Harbour Bay Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 86 8 - Good 16 6 - Okay 7 4 - Poor 2 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Sharlynn 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities All the staff are extremely friendly, room is very clean, spa is very good. ##### Sharlynn Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Soon Huat 6 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfort Room ##### Soon Huat Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Karen 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service staff is very hospitable- excellent ##### Karen Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jolene and Hwee Lee 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room is cleaned and quiet and spacious. Staff are friendly attentive and professional with courtesy. I would highly recommend this hotel to others. Thank you to all staff for making our stay wonderful. See you all again. ##### Jolene and Hwee Lee Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Siew Chng Linda 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the hotel and staff. They are friendly and very helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/dc6c8f60-44ad-4dfc-8a8d-90894d9abe9b-1751845918741.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9216010c-5763-4f60-b567-e51a71b5d104-1751845918812.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06767fcd-bf2a-4ac0-a224-8209dd908985-1751845991214.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Siew Chng Linda Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ashemul 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic hotel. Given its 5 star status lives up to expectation. ##### Ashemul Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sharif 23 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff + welcome smile ##### Sharif Stayed 1 night in May 2025 ### 8/10 Good #### Swee Ling 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel connect to harbour bay so easy walk to hotel even if rain. Service officers at the counters in the check in lobby were pleasant . they allow early checkin and also allowed us later check out. The housekeeping team wrote message card and present us some complimentary hi tea cakes. Lounge area and bar have good views. Nothing much at lounge area during noon.Bed are comfortable.Overall a pleasant stay. ![Room with 2 double beds and sofa](https://a.travel-assets.com/ugc/hotel-reviews/bfaded98-c397-4982-bdf5-866f298d2cbf-1755528904149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Oceanview outside room](https://a.travel-assets.com/ugc/hotel-reviews/89113a03-5ee2-4d33-813c-5956fbf76058-1755528905275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool area](https://a.travel-assets.com/ugc/hotel-reviews/4575f54b-0dfb-466e-88fe-bdfeb4ea0015-1755528905197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Swee Ling Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Grace 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service from staff Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025\. All staff makes an effort to speak to us. ##### Grace Stayed 1 night in Jul 2025 ### 10/10 Excellent #### MICHIO 4 May 2025 Liked: Cleanliness, property conditions & facilities The room was clean, and the staff spoke to me casually. It was a very satisfying stay. ##### MICHIO Stayed 2 nights in May 2025 ### 10/10 Excellent #### MARK 4 Jul 2025 #### Awesome Super ##### MARK Stayed 1 night in Jul 2025 ### 10/10 Excellent #### HSING I 17 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 1 night in the deluxe twin ocean view room. Very beautiful hotel . Would stay longer next round. Must swim in their pool. Infinity pool without the heavy price tag. ![](https://a.travel-assets.com/ugc/hotel-reviews/29ed05f2-62ba-42ed-bd25-ea223a0eb314-1750118774865.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/570a34e8-67e5-4170-a48a-2fc060c8d508-1750118774848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0f086791-4bc5-4ae5-8eee-1ab46f1cbeaa-1750118773770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/75e480d7-7497-4c65-b440-6a8513b80fb4-1750118774639.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HSING I Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Susiayanto Bin 16 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience. Everything was great from the time you step in.although there are some hiccups, their service recovery was excellent! ##### Susiayanto Bin Stayed 2 nights in Jun 2025 ### 8/10 Good #### Sharon 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Early in the morning will hear the ferries. Served good breakfast. ##### Sharon Stayed 2 nights in May 2025 ### 10/10 Excellent #### ARTHUR 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Had a few great days here, staffs were very friendly and helpful. My wife celebrated her birthday and the staffs were enthusiastically making her stay wonderful and memorable. Good for a quiet getaway of relaxation and rest. ![](https://a.travel-assets.com/ugc/hotel-reviews/239890351436B324A3990E3163915E9BCD3645971739679482386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ARTHUR Stayed 2 nights in Jan 2025 ### 8/10 Good #### Jeannie 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a wonderful stay at Marriott at Harbour Bay to celebrate our wedding anniversary. The team went above and beyond by decorating our room beautifully and even surprised us with a complimentary cake. The thoughtful gestures made our celebration extra special. Truly appreciate the warm hospitality and excellent service—thank you for making our anniversary memorable! JJ ##### Jeannie Stayed 1 night in Jun 2025 ### 8/10 Good #### Amir 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great 3-night stay at the Marriott Hotel Batam! The breakfast was absolutely fantastic—so many options and everything was fresh and delicious. The staff were extremely friendly and helpful, always greeting us with a smile and making us feel welcome. The location is also excellent, convenient and close to everything we needed. The price was not cheap, but affordable. Only two reasons I’m giving 4 out of 5 stars is because the room style felt a bit dated and the faulty keyless room entrance. They promised to send an engineer to fix the issue (we almost requested to re-program the card 3-4 times every day) but they didn’t —a refresh would make this place perfect. Still, overall a very enjoyable stay and would definitely come back! ![](https://a.travel-assets.com/ugc/hotel-reviews/e00dfceb-a12c-48fb-b30c-a5afc92683fb-1754382709849.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/162367b5-d1e9-4cc7-84f1-4b19b2babf8f-1754382711478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/621b0d92-51be-49dd-9ec9-f6e667418efe-1754382711544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7f9dee40-ecc5-4df6-a005-7a6c46670844-1754382711823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amir Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Mervyn 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent short getaway A good stay. First time here with my family and we took the sea view. Rooms are clean and spacious. Breakfast a good spread. Decent amount of nearby eateries and marts. Good location for a short getaway. Oh yes. Do visit the spa while here. Very shiok. ##### Mervyn Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Kartik 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The check and in service staff excelled but the restaurant staff specially the pool bar a d the roof top bar both need to up their game ##### Kartik Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Roger 12 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent nothing else I can say. Special the fact that all staff greet you by your name gives it a special touch ##### Roger Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Abu Bakar 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities All staffs are very friendly, courteous and very helpful. Me, my wife feels so good. ##### Abu Bakar Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Karen 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for a Getaway Our room was upgraded to the club room and it was a surprise! Love the room (just ask for a room away from the elevator, if possible). The roof top bar is must-go for sunset. Drinks were fabulous! We also went for the ESKA spa and suggest to book in advance to avoid disappointment. Will definitely come back again. ![](https://a.travel-assets.com/ugc/hotel-reviews/14AF5AB7575AFC6DDFAB0BE7BFB9D1355D86CB231743412295385.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A42C97003E1E81A8B045F715A62E6D05AC0778DA1743412295610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/78B5814DC5B8AF10F4F7F33064FD19AA6023DE0F1743412294472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A43AE2A74B61654F833D16A6E5B1C8CF24F1445B1743412296040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karen Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Tow Choon 2 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All hotel staff are very friendly and helpful. We enjoyed the stay a lot. ##### Tow Choon Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Kym 15 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Enjoy one nite stay at Marriott hotel; spa at Aska ; seafood restaurants and pubs nearby 😊👍 ##### Kym Stayed 1 night in May 2023 ### 10/10 Excellent #### KATHERINE 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff from reception, concierge, cafe and housekeeping are very polite. Ferry terminal just beside the hotel. 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