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"First impressions when we arrived was that the resort is very run down and in urgent need of proper renovations. There was black mold on shower curtains and cracked tiles in the bathrooms. Kitchen was not very clean, but we did not use it. Food selection in the breakfast buffet was quite limited. The pool water was not clean. The staff was very helpful and friendly, so no complaints. We expected more, compared to what you get for the same price other places in Asia, eg Thailand and Vietnam."

"A pleasant stay at Radisson Batam. The staff were warm, and made the experience feel welcoming throughout. Good value, especially with the affordable spa — centrally located to more amenities. "

"Pool was very well maintained and clean. Saltwater lagoon was an interesting feature as well."

"Montigo resort has a clean, quiet and serene environment. Nice place to relax and enjoy the many activities it offers for all ages. The staff are polite, patience and helpful. Staff service is tip top. We’ll definitely visit again after our first experience."

"Very friendly reception. Keep our bicycle properly in the store. Surprised us with a box of wonderful chocolates and juice. Able to late check out due to our late return of our ride.b"

"The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot tub was filthy and unusable, the large swimming pool had exposed wires in it and the smaller one had chairs floating in it and was full of sand and debris.The resort in general was dirty, tired and had rubbish everywhere. Room service food was constantly over an hour late and stone cold when arrived. We ended up leaving a day early and would have left the day after arrival if I could have booked our next hotel earlier!!! "

"Resort was above expectations. I brought my 7, 5 , 2 yr old kids. And the resort had ample activities for kids."