Batak Visitor Center

Was a very special place. Great personal staff, good food, beautiful location. The only thing that could use a bit of attention is the boat and staff that pick you up. It’s a bit dirty and staff was unkept.

Everything was great overall. The only thing I noticed was that there wasn’t much to do around the resort when it rained. It’s also quite far from town, so getting around can be a bit challenging. They do provide complimentary shuttle service to and from town, but the trips are limited. Other than that, we had a really good stay. The staff were all friendly, helpful, and polite throughout our visit.

Superior service everywhere. Fabulous location. Well-designed resort atea and grounds. Room was reasonably spacious & plenty comfortable. Food was good but not exceptional; as such, prices of food & drinks were unreasonably high for what was offered. As example: my son ordered a burger for dinner; charge that was listed on check came out to almost USD$30(!!) as VAT and service charges are all automatically added Also: be aware generally of lots of extra charges. We had booked our travel through Expedia, which had labeled the room as for 3 people. When we arrived at resort, front desk said the booking was listed as for 2 people & then insisted that we pay an extra >$100 per night (a not-insignificant sum)