Basin Beach

Everything was really nice, bed was comfortable, clean bathroom etc. Good size room with king bed and small table with chairs was cozy but more than sufficient. The self check in computers were fine, but if I had any issues, it wasn't immediately noticeable where to go for assistance especially if the concierge desk was inmanned. This became a big issue for me one night when I left the room around 1am to walk a bit. My keycard became unlinked for whatever reason and this is needed to allow the elevator to stop at your floor. My phone digital key didn't work for the elevator and there was no one on the lobby floor for about 20 minutes when I needed a new key. The self check in computer had no option for a replacement key, so this was a temporary issue, but frustrating in the middle of the night when there was no immediate way to call for assistance in the lobby. Nevertheless, I would stay at this hotel again.

Excellent location, just few mins walk to QVB, Townhall & Darling Harbour, lots of restaurants nearby. The room is a bit old, the towel rack had dropped in the washroom. Dun expect the kitchen could be used as the pot & pan are rusty & other food wares are also dirty so I didn’t cook. It’s still good value for money considered the location & room size.

The property was great. My only disappointment was that it was nigh on impossible to get a drink in the hotel, when I attempted to do so at 9pm. All I wanted was my welcome drink.