Bartlett Holidays from £1,038

The staff was not the friendliest or welcoming at front desk, there was some Maintenance or other thing being done so the entire breakfast, table & chair area was closed off. We did not eat breakfast on site either day. There was only 2 bags of hot tea, both earl gray , and staff said they had no more tea on the premises. Our room smelled musty and damp and I had to use our body spray to make it pleasant. For the price of stay for 2 nights I expected better.

Great little hotel, almost ruined by the elevator banging night and day, echoing in my room. The nearby club noise didn't bother us at all. It was the clanging elevator.

I really liked the location as it was literally next door to the music venue. Unfortunately I felt a bit misled as the hotel houses both the Indigo and Holiday Inn Express. I confirmed while checking in at the Indigo computer that the rates are also cheaper for the Holiday Inn Express side. The corridors and rooms were a bit dated. Our AC was really loud and the shower. The toilet seat was not properly installed and head kept falling off the wall

Great hotel near Congress Street, one of the main parts of Austin. The staff was amazing & so friendly, always looking to help. I would definitely recommend the Omni Downtown. We had a great stay!

Customer Service was exceptional!!