Search Hotels in Barrio Pueblo, San Juan

"The room was very clean and the staff was very friendly. Is a good place to go rest after a long day. However, the road to get to the hotel was narrow, and dark with lots of twist and curves . Not close to major attractions in San Juan. Other than that our stay was very good."

"During American spring break, we were fortunate that there was a corporate event for Spectrum Superstars. This meant the pool area was hardly crowded, and all the restaurants accepted walk-ins. However, this changed once the event ended and the spring break families arrived—you needed to be at the pool by 8 a.m. to secure a seat. The restaurants were also full, although you could usually get a table if you went for an early dinner around 5 p.m. I would highly recommend visiting the new Spanish tapas restaurant called Amaya. You should ask to be seated in Carlos’s section, as he was excellent. Iguanas is also worth visiting, as the food there was great as well. Now, regarding the 22 bed bug bites—I would strongly advise against staying in room 4024. The bed closest to the balcony was the only one I used, and the rest of the family used the other beds without any issues. This rules out rainforest or sand bug bites, as no one else was affected. I was the only person who used that bed, and the doctor also confirmed it based on the bite pattern and delayed reaction. I never expected a high-standard hotel to have a bed bug issue. The air conditioning also seemed to be malfunctioning, as the room always felt muggy. I would have considered returning during an off-peak time because of the staff, but bed bugs are a hard pass for me. I still feel disgusted."

"Great oceanfront view from our room on the second floor. Was so calming listening to the waves crash against the rocks all night and sitting on the balcony just observing the beauty of the water right there in front of you."

"The property was clean and very easy access to all things good : beach, restaurants and the rainforest!"

"We enjoyed all of the amenities. However, we were really disappointed and frustrated when our room was not ready - even after check out time. Bell hop took all of our luggage so we couldn’t use the pools. Horrible service at restaurant outside of front desk. Front desk provided incorrect info and unhelpful. We were told all but two restaurants require reservations. Untrue. Told the ferry runs every hour, but it ran every half hour. The front desk clerk was sick and constantly wiping her nose with a tissue as I checked in. Then later masked up. Could never reach concierge by phone to make a reservation even if I wished. "

"Beautiful place to stay! "

"We went as a family will adult children down to an 8 year old. The pools were great and there were a lot of activities for all. "

"RUN! DO LIVE HERE!!! The room stinks. On the first day we got there, there was no hot water, and on the following morning, even worse, no water. We washed ourselves with bottle water. There's bed bugs in the room. I requested extra blanket because I was sick after showering with cold water for the first night, and it never came. No room service at all. We lived in Room 5, there was pipes on the ceiling that makes loud noise. The tap water was dirty. I talked to the management team, they did not even apologize. Not mention there were bed bugs in the room. Horrible place!!! "

"Wonderful place to stay, super nice and friendly staff. Rooms are very spacious. "