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Hotel Ciutat Martorell

Photo gallery for Hotel Ciutat Martorell

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Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
View from Room
Minibar, in-room safe, individually furnished, desk

Overview of Hotel Ciutat Martorell

VIP Access

Hotel Ciutat Martorell

3 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Avda. Pau Claris, s/n, Martorell, 08760

Explore the area

  • Popular LocationCamp Nou28 min drive
  • AirportBarcelona (BCN-Barcelona Intl.)30 min drive
  • Popular LocationVall d'Hebron Hospital32 min drive
  • Popular LocationMontserrat Monastery36 min drive

Choose dates to view prices

About this area

Martorell

Located in Martorell, Hotel Ciutat Martorell is in the city centre and near a train station. Montserrat Monastery is a notable landmark, and the area's natural beauty can be seen at Parc de Collserola and Montserrat. Looking to enjoy an event or a game while in town? See what's happening at Sant Cugat High Performance Training Centre or RCDE Stadium.

What's nearby

  • Hospital Sant Joan de Deu - 10 min walk
  • L'Enrajolada - Santacana House Museum - 12 min walk
  • Camp Nou - 28 min drive
  • Vall d'Hebron Hospital - 32 min drive
  • Montserrat Monastery - 36 min drive

Getting around

  • Martorell Station - 7 min walk
  • Barcelona El Prat Airport (BCN) - 30 min drive

Restaurants

  • Kirin Restaurant — 1 min walk
  • La Cuina de Juan C - 2 min walk
  • Bon Lloc De La Tieta - 3 min walk
  • Les vinyes - 4 min walk
  • Restaurante Tenji - 6 min walk

About this property

Hotel Ciutat Martorell

3-star hotel near Hospital Sant Joan de Deu
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and self parking. All 92 individually furnished rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with satellite channels, and guests will also find room service and hairdryers.
Hotel Ciutat Martorell offers 92 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Martorell hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 8 for adults and EUR 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Public winery tours

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 8 for adults and EUR 5 for children (approximately)
  • Covered self-parking fee: EUR 15 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Property registration number HB-004205

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ciutat Martorell
Hotel Ciutat Martorell
Ac Martorell Barcelona
Ac Martorell Hotel Barcelona
Hotel Ciutat Martorell Province Of Barcelona
Hotel Ciutat Martorell Hotel
Hotel Ciutat Martorell Martorell
Hotel Ciutat Martorell Hotel Martorell

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 100 out of 306 reviews
5 - Excellent 33%
Rating 4 - Good. 160 out of 306 reviews
4 - Good 52%
Rating 3 - Okay. 26 out of 306 reviews
3 - Okay 8%
Rating 2 - Poor. 8 out of 306 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 306 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff were not helpful or welcoming. Upon arrival they spoke to me through the glass doors and didn't open them to discuss my booking until I had confirmed my details. The rooms are very small, there is no bath mat and the floors are tiles so very slippy after a bath. Breakfast was basically cakes, all hot food was finished despite the buffet being on for a further hour. The second day there was no working coffee machine, no breakfast and barely any bread with very limited selection of spreads. I complained to reception who advised the Chinese guests had eaten it all. The coffee machine didn't work on the second day either and the juice supplied didn't taste nice. On my last night I reported my air conditioning wasn't working, the reply was simply they couldn't do anything about it. Upon check out I was asked if everything was ok with my room, again I advised the issues and the member of staff just stared at me, this continued for a very uncomfortable few minutes when I realized he had no good intentions and had no reply unless I said it was fine. Very disappointed. I would not return.
Stayed 3 nights in Oct 2019

4/5 Good

Stayed 8 nights in Sep 2019

5/5 Excellent

Stayed 12 nights in Aug 2019

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We never got to stay. We had to cancel the trip due to an emergency. The airline gave us partial credit. Yet the hotel would not even give us any credit at all.
Stayed 4 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah! Recommend
Really lovely staff and service, only reason why it doesn't get 100 is we chose the place for parking, not realising parking was 12 euro a day. Also WiFi was not great. Buuut it was clean and the staff were kind and helpful, as well as fluent in English, so overall a good experience 😊
Stayed 4 nights in Jul 2019