All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was great place to be and relax. Great location, close to the beach and many restaurants. I would come again. Hotel was clean and the staff was super helpful and friendly.
Priscilla
Stayed 2 nights in Apr 2024
Response from Tiziana Romano on 22 Apr 2024
Thank you so much for the kind feedback We'll be waiting for you again
We had 3 rooms close to each other but on room 111 was not cleaned, refrigerator had old drinks from prior guest and only one towel and bathroom was did not appear to be cleaned
VIENGMANIVONE
Stayed 1 night in Mar 2024
Response from Tiziana Romano on 20 Mar 2024
please accept my apologies for the inconvenience with the fridge and the missing towels I will investigate to make sure these things do not heppen again In the menatime thank you for informing us Kind Regards
10/10 Excellent
Stuart
28 Nov 2023
Stuart
Stayed 2 nights in Nov 2023
Response from Tiziana Romano on 20 Mar 2024
thank you bery much for the kind feedback hoping to have you back soon with us Regards
This was my 2nd stay here. Staff is friendly and very helpful.
Roger
Stayed 5 nights in Oct 2023
Response from Tiziana Romano on 30 Oct 2023
Thank you for the kind feedback It was a pleasure serving you
4/10 Poor
Luis
26 Oct 2023
Luis
Stayed 3 nights in Oct 2023
Response from Tiziana Romano on 30 Oct 2023
Dear Mr Lopez Galceran we are very sorry to read that your stay was not up to the expectation bearing in mind that you were paying a rate out of the range of that specific week. We allcoate the room you requested and tried all we could to make sure your stay was a pleasant one. When we have been informed by our reception that your internet was not working, we called the engineer who came on the same day to find out there was no problem about our WeFi but with the connection you were trying to use with a Peruvian mobile with a chip from Spain. We actually worked on the issue very proactively and the only way you could have made it work was by re configurate the server of your phone. Shame this incident that was out of our control as our WifI was at 100% in all area (included your room), had a repercussion on the final experience you have had Hoping you will fix the situation with the phone for the future Regards
Very sorry your experience was ruined by the breaking of the Air Cond machine. These things happened, all products may fail sometime.But we are happy the team offered you an alternative room, as this shows the proactivity of the employees. It is a real shame you refuse it without wanting to see it. It would have been the best solution on a bank holiday where no Ac engineer would come to fix the issue We really hope you understand that from our side, we have done everything that was in our power. Kind Regards
10/10 Excellent
Alessandro Giuseppe
Travelled with partner
8 Oct 2023
Beautiful place
We had a wonderful room
Everyone was welcoming
Thank-you
Alessandro Giuseppe
Stayed 6 nights in Oct 2023
Response from Tiziana Romano on 9 Oct 2023
thank you for your trust and hope to have you back soon in the future Kind Regards
The staff here are extremely helpful and have excellent knowledge of the dining and sightseeing options. I would stay here again.
I loved that it was very close to the beach
savitree
Stayed 6 nights in Sep 2023
Response from Tiziana Romano on 21 Sept 2023
thank you very much for the kind comment. I will pass it onto the entire team, i am sure they will appreciate.Kind Regards
Perfect cute hotel close to the beach. Very friendly staff in the reception and the breakfast. Only stayed one night before traveling on, but it was perfect!
Excellent location. Nice friendly staff and helpful too.
anthony
Stayed 4 nights in Jul 2023
Response from Tiziana Romano on 10 Aug 2023
thank you very much for the kind feedback Regards
10/10 Excellent
STEPHANE
16 Jul 2023
STEPHANE
Stayed 3 nights in Jul 2023
Response from Tiziana Romano on 19 Jul 2023
thank you very much for the kind feedback
4/10 Poor
Peter
15 Jul 2023
Peter
Stayed 3 nights in Jul 2023
Response from Tiziana Romano on 10 Aug 2023
we are very sorry to read that the experience was not up to your expectation. We would have loved you delivering more information so that we can work towards success by focusing on these services that did not achieve your standards Again our apologies Kind Regards
Very nice and clean property. Great breakfast. Loved it.
James
Stayed 2 nights in Jun 2023
Response from Tiziana Romano on 23 Jun 2023
muchas gracias por su comentario que pasaremos a todo el equipo
6/10 Okay
Kjetil
15 Jun 2023
Kjetil
Stayed 3 nights in Jun 2023
Response from Tiziana Romano on 23 Jun 2023
muchas gracias por su comentario
10/10 Excellent
STEPHANE
13 Jun 2023
STEPHANE
Stayed 1 night in Jun 2023
Response from Tiziana Romano on 23 Jun 2023
muchas gracias por su comentario que por cierto vamos a compartir con todo el equipo Un saludo
4/10 Poor
Maisa
12 Jun 2023
Maisa
Stayed 3 nights in Jun 2023
Response from Tiziana Romano on 14 Jun 2023
Dear Maisa ,very sorry to read your stay was not enjoyable as we believed.If you wish to inform more on what went wrong, we will be happy to listen to your comments Please do not hesitate to get in contact with me Tiziana Romano Quality and Revenue Manager
Tosi kiva hotelli lähellä rantaa ja bussipysäkkiä ja ruokakauppaa. Aivan ihana henkilökunta, sain kyllä tuntea olevani tosi tervetullut. Hotelli oli hieno, aamupala herkullinen ja monipuolinen ja huoneen parveke oli ihanan suuri.
Sirpa
Stayed 2 nights in Jun 2023
Response from Tiziana Romano on 13 Jun 2023
thank you
10/10 Excellent
NaderPat
6 Jun 2023
NaderPat
Stayed 1 night in Jun 2023
Response from Tiziana Romano on 27 Jun 2023
thank you very much for the kind feedback
8/10 Good
Joshua
5 Jun 2023
Joshua
Stayed 3 nights in Jun 2023
Response from Tiziana Romano on 7 Jun 2023
thank you very much for the kindfeedback
10/10 Excellent
Beth
5 Jun 2023
Beth
Stayed 4 nights in May 2023
Response from Tiziana Romano on 7 Jun 2023
Thank you very much for the kind feedback
6/10 Okay
Jonathan
4 Jun 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel’s a block off the beach but a bit spartan and outdated in terms of room quality
Jonathan
Stayed 1 night in Jun 2023
Response from Tiziana Romano on 5 Jun 2023
thank you for the kind feedback We are undergoing some changes in the rooms but due to the high season, we are obliged to refurbish one by one Hoping to see you when we have some new rooms Regards
6/10 Okay
Hicham
21 May 2023
Hicham
Stayed 4 nights in May 2023
Response from Tiziana Romano on 23 May 2023
we are very sorry to read that the experience was not up to the expectation. The room that was booked is a family room which basically is 2 interconnecting rooms with a 25% discount on one of them.These prices are included of VAT and full buffet Breakfast . They stay in line with the offer of the area Hoping to have you back with us in the future
Nice location, walking distance to the beach and restaurants!!
Ocean view from our window.
Good breakfast!
But shower water splash out to floor. No USB charger…
Terumi
Stayed 1 night in May 2023
Response from Tiziana Romano on 16 May 2023
Thank you very much forthe kind feedback. We will be working on the coments you have sent us to make sure we work on the issues.
10/10 Excellent
Samdra
25 Apr 2023
Samdra
Stayed 2 nights in Apr 2023
Response from Tiziana Romano on 2 May 2023
thank you for the kind feedback
6/10 Okay
Steve
24 Apr 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bring earplugs
The front desk staff were all amazing!
Unfortunately, there was a wedding and so it felt like I was in a dance club until 2am. People were then loud getting I to their rooms until about 3am.
Steve
Stayed 2 nights in Apr 2023
Response from Tiziana Romano on 2 May 2023
Thank you for the feedback over our teamWe are very sorry for the inconvenience of the noise due to the guests going back to their rooms
10/10 Excellent
Juan Humberto
5 Mar 2023
Juan Humberto
Stayed 7 nights in Feb 2023
Response from Tiziana Romano on 7 Mar 2023
thank you very much for the kind score you have sent us with regards to your recent stay at the Best Western Hotel Mediterráneo of CastelldefesWe are happy you had a pleasant stay and hope to have you back soon with us
10/10 Excellent
Daniel
3 Mar 2023
Daniel
Stayed 7 nights in Feb 2023
Response from Tiziana Romano on 7 Mar 2023
Thank you very much for the kind feedback with regards to the recent stay at the Best Western Hotel Mediterráneo of Castelldefels We look forward to welcome you back soon
8/10 Good
PAOLA
19 Feb 2023
PAOLA
Stayed 1 night in Feb 2023
Response from Tiziana Romano on 22 Feb 2023
thank you very much for the kind feedback Hoping to have you soon back with us
the location was perfect, I could walk to the sea and good restaurants in the area
ROMAN
Stayed 2 nights in Jan 2023
Response from Tiziana Romano on 7 Feb 2023
thank you very much for the kind feedback. Next time try our restaurant as well, i promise you, you will be surprised in a positive way. Hope to have you back soon with usRegards