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"Wonderful facility with attentive and professional staff. Comfortable beds and great location. Convenient to Mall del Rio and central Cuenca. Parking was easy and free. The breakfast was delicious with a variety of dishes. Really enjoyed the clean pool, gym, and steam room each evening. WiFi was strong enough to facilitate working from the room on a video call. "

"El mejor hotel de Cuenca. Recomendado!"

"Todo excelente, ubicación , personal, restaurante, limpieza.. Muchas gracias por la recomendación"

"Friendly staff and nice breakfast menu"

"The decor and service were amazing"

"I can't say enough about the Casa Montalvo team and how pleasant the place is. Just a beautiful small hotel that feels very comfortable and homey. Everyone is so sweet and attentive, and the breakfasts are gourmet. Wilmer is an amazing chef and manager. They go the extra mile to ensure guests have all they need to have a great stay in Cuenca. Great location too."

"The staff is very friendly and the lighting and bedding are great, with plenty of blankets provided. However, the breakfast is just average. A major downside is the shower design, which causes the entire bathroom floor to get wet—this definitely needs to be fixed. Also, we could have used more towels during our stay."

"In the center of Cuenca very safe close to a lot convenient store super markets price is very affordable bed soft and comfortable smart tv hot showers rooftop is amazing definitely worth it !"

"Amazing place to stay. The staff is really accommodating and friendly. They will try to go out of their way to help you. Stayed in the Jr. Suite, which was spacious and cleaned daily by the staff. There’s two restaurants on site, which offer great food. The included breakfast has many options "